See all properties
Save

Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
View from room
Private beach, white sand, sun-loungers, beach umbrellas
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Parking included
  • Hot tub
The price is AU$687
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Three Palms Ocean Course
    11 min walk
  • The Shoppes at Rose Hall
    11 min walk
  • Montego Bay Convention Centre
    13 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    13 min drive

Room options

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King

Club King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double

Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (1995)
The price is AU$814
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Ziva Rose Hall - All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 15-minute stroll. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Zen Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Choicez, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Montego Bay Convention Centre - 13 min walk
  • Half Moon Golf Course - 13 min walk
  • White Witch of Rose Hall Golf Course - 16 min walk
  • Rose Hall Great House - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zen Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Paddleboard
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on 21 Jan 2025 start from AU$686.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Hyatt Ziva Rose Hall - All Inclusive?

Yep, Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at Hyatt Ziva Rose Hall - All Inclusive?

Yep, Zen Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Ziva Rose Hall - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Ziva Rose Hall - All Inclusive?

Hyatt Ziva Rose Hall - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Ziva Rose Hall - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Rose Hall - All Inclusive.

Is Hyatt Ziva Rose Hall - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hyatt Ziva Rose Hall - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hyatt Ziva Rose Hall - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hyatt Ziva Rose Hall - All Inclusive?

No, Hyatt Ziva Rose Hall - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Rose Hall - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Rose Hall - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Ziva Rose Hall - All Inclusive?

There is a golf course next to Hyatt Ziva Rose Hall - All Inclusive.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1003 reviews" "
Rating 8 - Good. 192 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this property. This is our third time going there. The resort is beautiful and the food was excellent. Also, the cocktails were great. I would recommend this resort.
Stayed 4 nights in Sep 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 5th visit and we enjoyed everything.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 5/5 Staff was super nice and helpful. Everything was available for you to do on the resort. If you left the resort they made sure to know who you left with and made sure you returned safe. Food was superb !!Highly recommend
Stayed 3 nights in Sep 2024

6/10 Okay

wilson

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This resort was overpriced. The facilities are not up to par, and the AC didn’t work as well outside the rooms. You can find a better option for these prices. However, the food was amazing, and the staff was very nice and professional.
Stayed 3 nights in Sep 2024

8/10 Good

Grecia, Bismarck

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall it was a good place to stay. The staff is really friendly and they had decent food options. The only thing is that this resort is a bit dated, rooms smell a bit moldy, after a day or two, you don’t notice it as much. The beach area is small but during our stay that wasn’t a problem since it wasn’t crowded. Wait times for food at the restaurants are a bit long, which was a bit inconvenient traveling with babies. I’d recommend booking for the earliest time. I feel that for the price the shuttle should be included but it’s an extra $39 per person (round trip). Our friends staying at an upgraded room with ocean view didn’t have hot water in the shower but they fixed it as soon as we made them aware of it, which was appreciated.
Stayed 5 nights in Sep 2024

8/10 Good

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ichraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so good to me and I’ll forever appreciate it. Especially the front desk girls
Stayed 1 night in Sep 2024

8/10 Good

Farzad

Overall, the resort was great and we had a goid experience. Staff were respectful and friendly. What disappointed us was the food quality. The foods did not taste good and the buffet food variety was low.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay will return!
Stayed 3 nights in Sep 2024

8/10 Good

Jene, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kendrea

Stayed 3 nights in Aug 2024

6/10 Okay

Emerlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was my second time staying at the Hyatt. My first experience was absolutely amazing which made me want to return. This second stay, my room had no AC and I was offered no alternative accommodation. On three different occasions I spoke with staff about the AC and was told and engineer would be sent to the room to take care of it. I later asked for a fan and they gave me one. I had to have it blowing directly on me in order for me to sleep comfortably at night. I also had to kill a roach. My friends that traveled along with me saw roaches in their rooms as well. Overall the staff were amazing. I just wish the AC situation was handled differently especially with the amount of money I spent on my suite.
Stayed 5 nights in Jul 2024

6/10 Okay

Roseanne Nandani

The food was great. Resort is very dated.
Stayed 7 nights in Aug 2024

6/10 Okay

Jannell Rae

Travelled with family
Liked: Cleanliness, staff & service
Outside is very nice such as the pool areas and the beach setup. However, the inside of the hotel needs updating. The rugs are gross and the grout in the bathroom looks old. Our bathroom had a few rust stains. The staff is super nice and accommodating. We enjoyed the French restaurant and the buffet options.
Stayed 4 nights in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful, kind, and caring! Beautiful property! Lots to do! Fun and yet relaxing! I wish the pool stayed open later than what it did… 6pm a little to early for us. Had issue w the smell of mildew/mold in room. Staff helped and got us new room immediately! Pamela at the pool waitstaff beyond awesome and served us well all week! Would definitely return! Amazing stay first time in Jamaica
Stayed 4 nights in Aug 2024

10/10 Excellent

Aila Katrine Morais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para familia e amigos...os funcionários muito educado, a comida maravilhosa e um lugar lindo...a praia com aguas claras e a piscina linda...
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was welcoming, they made the experience of vacation even better
Stayed 4 nights in Aug 2024

10/10 Excellent

Marleen, Cambria Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

phenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great music, great food, great amenities. The spa is a must do. The ladies at the spa were amazing. Absolutely no complaints. I loved the Hyatt, they even upgraded my room. I would definitely visit again
Stayed 4 nights in Aug 2024

10/10 Excellent

Aneish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mickey Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Shaziena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Nehru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

DAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome food and workers also nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Debra J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Customer service was outstanding. I attended a wedding renewal and the set up was beautiful. I will be returning soon. Thank you for a wonderful vacation.
Stayed 3 nights in Aug 2024