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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Private beach, white sand, beach cabanas, sun-loungers
Aerial view
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

The price is AU$793
includes taxes & fees
15 Jan - 16 Jan

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    13 min walk
  • The Shoppes at Rose Hall
    15 min walk
  • Le Bouchon
    1 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    18 min drive

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room

Suite, 2 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
2 bedrooms
  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
2 bedrooms
  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Separate bedroom
  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Separate bedroom
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Plasma TV
Washer/dryer
Ceiling fan
Premium bedding
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
Blackout curtains
  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

Highlights

Balcony
Air conditioning
Plasma TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Blackout curtains
Premium bedding
Sofa bed - single
Ceiling fan
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

Highlights

Patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Plasma TV
Washer/dryer
3 bedrooms
  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (2005)
The price is AU$754
for 1 room
includes taxes & fees
19 Jan - 20 Jan
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Jewel Grande Montego Bay Resort & Spa – All Inclusive. Within just a 15-minute stroll, you'll find Three Palms Ocean Course and The Shoppes at Rose Hall. Highlights at this all-inclusive resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and mud bath. The restaurant, Waves, serves international cuisine and is open for breakfast and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and steam room. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this 4.5-property class Montego Bay resort you'll find Doctor's Cave Beach.
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Half Moon Golf Course - 15 min walk
  • Montego Bay Convention Centre - 16 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 18 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬1 min walk

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq. m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Jewel Grande Montego Bay Resort & Spa – All Inclusive on 15 Jan 2025 start from AU$793.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, Jewel Grande Montego Bay Resort & Spa – All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Jewel Grande Montego Bay Resort & Spa – All Inclusive?

The closest beach to Jewel Grande Montego Bay Resort & Spa – All Inclusive is Doctor's Cave Beach (11.4 km).

Is there a spa on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yep, there is an onsite spa at Jewel Grande Montego Bay Resort & Spa – All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have a pool?

Jewel Grande Montego Bay Resort & Spa – All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jewel Grande Montego Bay Resort & Spa – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Is Jewel Grande Montego Bay Resort & Spa – All Inclusive family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that Jewel Grande Montego Bay Resort & Spa – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

There is a golf course next to Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 804 out of 1289 reviews" "
Rating 8 - Good. 262 out of 1289 reviews" "
Rating 6 - Okay. 128 out of 1289 reviews" "
Rating 4 - Poor. 50 out of 1289 reviews" "
Rating 2 - Terrible. 45 out of 1289 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one returned our call about the hurricane and no refund we didn’t even make it and was provided no courtesy or response.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am highly dissapointed, is maybe one of the most expensive booking I have done thru Expedia and Hotels. Information about the property was not accurate, the Suite was outdated, there is construction works in the building, definitely not worth de $US700 per night. Decide to leave early today. I am highly dissapointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayissha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jody

Stayed 5 nights in Sep 2024

4/10 Poor

Oluseyi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff were very rude, repeat guy called Travis or Tavia. Made our stay very unpleasant. The food was almost disgusting. Inedible.
Stayed 3 nights in Sep 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great especially Carl at the lobby bar, the only issue was the cleaner took a long time with towels and toilet paper one day (called in the morning and didn’t receive until after supper).
Stayed 6 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes a while before they release your room deposit
Stayed 3 nights in Sep 2024

10/10 Excellent

Akailah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the staff were very friendly, food was good and spa was amazing. I will be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

CLIFTON

Stayed 1 night in Sep 2024

8/10 Good

Justin Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 15th wedding anniversary here. It was a beautiful place to stay with many options for food and drinks. Beautiful private beach. All inclusive was great! My wife used the spa and massage and enjoyed it very much. The staff was always easy to talk with and were all very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott, Upper Marlboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff everyone one suggestion the beds were to firm
Stayed 3 nights in Sep 2024

10/10 Excellent

JACQUELINE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of arrival to the final farewell, the experience was incredible. The check-in process was smooth, complemented by a refreshing cold cloth. Waiting for our room over lunch and the drink service provided by Melissa was delightful; she welcomed us warmly. I must give a special mention to Jordan and Chantel for their exceptional butler services. They were outstanding, and their dedication to their work did not go unnoticed. My deepest appreciation goes to them for their extraordinary hospitality. I would like to extend my gratitude once more for the courtesy and hospitality provided by all the drivers who served us; it was most helpful and greatly appreciated.
Stayed 4 nights in Sep 2024

4/10 Poor

jerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
False advertisement about All Inclusive
Jewel Grande Montego Bay is not an All Inclusive, at the steak restaurant we had to pay for the Lobster tail. The food choice was very limited. The other Hotels that i have been to everything that you eat is Free.
Stayed 5 nights in Sep 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

8/10 Good

Craigist

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Urooba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

LaCrystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, welcoming, and willing to help. The food and drinks were excellent.
Stayed 3 nights in Sep 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Property needs some updates but overall we had a great time. Good food and very polite staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

Justine Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was very good and lots of options. The staff were awesome and friendly. We will be back
Stayed 4 nights in Sep 2024

6/10 Okay

Kasey

Travelled with family and small children
When checking in and out of a vacation resort it is not too much to expect to be properly welcomed and to be genuinely thanked for being a guest when leaving. It would also be nice (even if it isn't so) to feel like security is there for the protection of guests, and not there to protect the resort from paying guests. These small things can set the tone for a total happy experience in an otherwise nice resort and the obvious hardworking staff. Front desk staff can make or break the experience.
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and located close to the airport
Stayed 5 nights in Sep 2024

10/10 Excellent

Lien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and I love Jamaica! They’re so friendly, nice and always make you happy. I will be back here soon
Stayed 4 nights in Sep 2024

10/10 Excellent

Fady, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Jamaica. Great staff. Property well maintained. The jerk chicken on the beach was good. Jermaine and Rossan were great! Couple times during 7 days we had to call for new towels, but nice stay overall.
Stayed 7 nights in Aug 2024

8/10 Good

LaQuita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024