Ocean Eden Bay - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Aerial view
4 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
6 restaurants, breakfast served
Privilege RoofTop Master Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
The current price is AU$758
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Burwood Beach
    ‪2 min drive‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Blue Waters Beach Club
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Privilege RoofTop Master Suite

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Sofa bed
  • 89.3 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Privilege Swim Up Master Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Sofa bed
  • 89.3 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Down duvet
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Privilege Master Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Sofa bed
  • 89.3 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

RoofTop Junior Suite

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Sofa bed
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Down duvet
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Junior Suite Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Down duvet
Ceiling fan
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Privilege Junior Suite Ocean Front

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 45.9 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Premium bedding
Down duvet
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Privilege RoofTop Junior Suite

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Sofa bed
  • 45.9 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Privilege Swim Up Junior Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Premium bedding
  • 45.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Privilege Junior Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout curtains
  • 45.9 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Eden Bay - Adults Only - All inclusive. Within a 30-minute stroll, you'll find Burwood Beach and Jamaica Beaches. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The fine-dining restaurant, Bluemoon, is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 8611 square feet (800 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Falmouth property include Luminous Lagoon and Blue Waters Beach Club.

What's nearby

  • Burwood Beach - 2 min drive - 2.1 km
  • Luminous Lagoon - 5 min drive - 5.3 km
  • Blue Waters Beach Club - 5 min drive - 4.0 km
  • Martha Brae River - 6 min drive - 6.0 km
  • Jamaica Swamp Safari Village - 9 min drive - 10.9 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 37 min drive

Restaurants

  • ‪Captain's Market - ‬6 min drive
  • ‪Steakhouse - ‬6 min drive
  • ‪Kfc - ‬9 min drive
  • ‪Royalton Sands Beach Bar - ‬4 min drive
  • ‪Martini Bar - ‬9 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Ocean Eden Bay - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (82 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Eden Bay - Adults Only - All inclusive?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Ocean Eden Bay - Adults Only - All inclusive on 14 Apr 2025 start from AU$758.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Eden Bay - Adults Only - All inclusive?

Yep, Ocean Eden Bay - Adults Only - All inclusive has a free self car park.

Are there any beaches close to Ocean Eden Bay - Adults Only - All inclusive?

The closest beach to Ocean Eden Bay - Adults Only - All inclusive is Jamaica Beaches (30.8 km).

Is there a spa on site at Ocean Eden Bay - Adults Only - All inclusive?

Yep, there is an onsite spa at Ocean Eden Bay - Adults Only - All inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Ocean Eden Bay - Adults Only - All inclusive have a pool?

Yep, and guests recommend it! Ocean Eden Bay - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Ocean Eden Bay - Adults Only - All inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Ocean Eden Bay - Adults Only - All inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Eden Bay - Adults Only - All inclusive.

Is Ocean Eden Bay - Adults Only - All inclusive family-friendly?

No, Ocean Eden Bay - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Ocean Eden Bay - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Ocean Eden Bay - Adults Only - All inclusive serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ocean Eden Bay - Adults Only - All inclusive?

No, Ocean Eden Bay - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Eden Bay - Adults Only - All inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at Ocean Eden Bay - Adults Only - All inclusive's 6 restaurants.

What time are check-in & check-out at Ocean Eden Bay - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Eden Bay - Adults Only - All inclusive?

No, pets and service animals are not allowed.

Ocean Eden Bay - Adults Only - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1519 out of 3095 reviews
Rating 8 - Good. 733 out of 3095 reviews
Rating 6 - Okay. 389 out of 3095 reviews
Rating 4 - Poor. 253 out of 3095 reviews
Rating 2 - Terrible. 201 out of 3095 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Taequan

Stayed 6 nights in Dec 2024

10/10 Excellent

Blondine

Stayed 3 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing relaxing place. All amenities were very luxurious.
Stayed 6 nights in Dec 2024

6/10 Okay

Trevor, Loxahatchee

Liked: Property conditions & facilities
Disliked: Staff & service
AC in the room did not work properly. Other guests complained as well. Room had an awful musty odor.
Stayed 2 nights in Dec 2024

8/10 Good

Althea

Stayed 12 nights in Dec 2024

6/10 Okay

Tadeusz

Travelled with partner
Liked: Staff & service
This property needs major renovation. The property is run down snd dirty. . B
Stayed 6 nights in Dec 2024

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for our Anniversary. There were a few issues in the beginning but the staff was very friendly and helpful to turn things around. The butler Dan AKA “Dan the man”was Impeccable he made our anniversary most memorable. He checked on us every morning and evening. Be sure to request his service when you go. I’d give him 10 Stars if I could ! The Steakhouse was our favorite place to eat. Try the rum raisin Ice cream it was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of restaurants to chose from,lovely meals
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Travelled with family
Liked: Amenities
We had a wonderful and relaxing stay at ocean Eden bay. I would not say this resort is above or below average of the resorts in Jamaica. We enjoyed the distance from Montego Bay and didn’t feel like we were in the city. The property is average, the drinks are good and the food was acceptable. Nothing extraordinary or over the top. We didn’t get reservations at the special restaurants but didn’t try very hard either. The beach chairs are taken by 7am. The resort could take a little more pride in the appearance of the property. The water and views are gorgeous. The welcoming staff is pushy about upselling but I’m sure that is just their job. We had to decline more than once. We just wanted to come and relax with no bother. Tips to the bar staff help with the ambiance and enthusiasm in the delivery. Staff seems overworked and under appreciated but otherwise very friendly and accommodating to requests.
Stayed 4 nights in Dec 2024

8/10 Good

Marius

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Ravneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in Dec 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 6 nights in Dec 2024

6/10 Okay

Dionna

Nice resort
Celebrated new year’s at the resort.Staff were very nice; however, the first come first serve restaurants have to wait for a long period of time to be seated. Had an issue with my room due to someone was already in the room but they upgraded me to a master suite which was nice.
Stayed 3 nights in Dec 2024

6/10 Okay

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the staff was amazing and property location gave a nice view of both the beach front and mountains. The food wasn't good and the room service options were very basic. Unlike most all inclusive resorts we didn't have full bottles of alcohol in our room which I thought was odd. Not even a bottle of wine or mini bar sizes. I also found the bed to be uncomfortable.
Stayed 4 nights in Dec 2024

6/10 Okay

Brandie Danielle

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The newer side of the property is nice. There are lots of activities but the Adults only side is misleading. There are still screaming kids at the beach and at the lazy river that is right outside of the adults only building. The staff isn’t on one accord and give mixed directions on topics such as when to book dinner reservations. The location is not exactly in Montego Bay so you are some ways from shopping and restaurants.
Stayed 6 nights in Dec 2024

6/10 Okay

Darren, Stonewall

Travelled with family, Travelled with partner
Liked: Cleanliness
Upon arrival and depart, Homroy was AMAZING! Room-Our toilet area was filthy. Used my own face wipes to clean off walls and bowl. Pubic hair and other hair visible. GROSS! Housekeeping was not consistent. Body towels, hand towels and face clothes were not stocked daily. Kleenex ran out on day 3 never got refilled. Pool towels were hard to come by. Entertainment was great. Food amazing! Donnet Route 66) horrible server. Never got my meal. Smile my friend, it helps😊. Jason W kept our family well hydrated and very friendly. Never left resort bc so much was offered. Won’t be a repeat customer mostly bc of the cleanliness of our room. Check in/out staff very helpful and friendly. Overall my family made many memories and I am grateful for that. Just had to accept that it was going to take effort to get a few services.
Stayed 6 nights in Dec 2024

8/10 Good

Gerrie

Travelled with family
Stayed 4 nights in Dec 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect.Wish if i could stay there again at least 4 days for free.Really had alot of fun.
Stayed 3 nights in Dec 2024

8/10 Good

Dimitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Khalief

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. I went in November so by 7pm it was DARK. The pool was open and it was nice and warm, but it was too dark to swim. I felt like that took away from my nights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason Chris, nanuet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location!
Stayed 3 nights in Dec 2024

4/10 Poor

Charles

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 7 nights in Dec 2024