Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout curtains
Aerial view

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    3 min walk
  • Blue Diamond Shopping Centre
    3 min walk
  • SuperClubs Ironshore Golf and Country Club
    3 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    12 min drive

Room options

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. Within steps you'll find Jamaica Beaches and Whitter Village within a short 5-minute stroll. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Montego Bay, is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. .Within a 15-minute drive of this 4.5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 8 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square metres) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Jamaica - Adults Only - All Inclusive on 26 Nov 2024 start from AU$608.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Jamaica - Adults Only - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Jamaica - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Hotel Riu Palace Jamaica - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.

Is Hotel Riu Palace Jamaica - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, Hotel Riu Palace Jamaica - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1304 reviews" "
Rating 8 - Good. 267 out of 1304 reviews" "
Rating 6 - Okay. 106 out of 1304 reviews" "
Rating 4 - Poor. 47 out of 1304 reviews" "
Rating 2 - Terrible. 34 out of 1304 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Huguette, Brooklyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is beautiful, and the beach is to die for. However, the level of cleanliness needs much improvement. The hallways are dirty, which made me wonder who oversees sweeping and maintaining them. I did not enjoy the food at the buffet. The food had no identity, aka "Blend."
Stayed 4 nights in Aug 2024

4/10 Poor

Joao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 4 nights in Aug 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Akia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options great. The resort was clean and staff were friendly
Stayed 4 nights in Jun 2024

10/10 Excellent

Marquita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful time there we would definitely come back only 2 things I could have changed one when we first got there, our pillows were dirty, but the housekeeper came and changed them right away also, the palace was great, but we did have family and visitors who came Had to go to the Montego Bay resort to get visits Which was OK
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

Bisrat

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Ortavia, Milwaukee

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is nice but the rooms definitely need an upgrade.
Stayed 4 nights in Jul 2024

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

6/10 Okay

Neemah J

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was beautiful. The hotel was definitely less modern and we did have some flooding issues. The shows they put on were great. The buffet was amazing (the restaurants in the resort were not good at all),
Stayed 5 nights in Jun 2024

10/10 Excellent

Nanda, Ozone Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Amazing Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Maia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Aug 2024

8/10 Good

Manix, Sparta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, great staff. Gym could use updating as it looks like it may have been an after thought, machines are old & bathroom is too far from the gym.
Stayed 7 nights in Aug 2024

8/10 Good

Marlene

Liked: Staff & service, amenities
Good experience for the cost.
Stayed 5 nights in Aug 2024

8/10 Good

Malicka Josephine

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very helpful friendly very professional and just very welcoming food was excellent I know I gain weight
Stayed 3 nights in Aug 2024

10/10 Excellent

Ralston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and great customer service beautiful
Stayed 7 nights in Aug 2024

10/10 Excellent

Wislande

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time staying here.
Stayed 8 nights in Aug 2024

10/10 Excellent

ciarra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where great super kind and welcoming.
Stayed 6 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous & professional. Food options were good, daily activities on the property if you don’t want to venture off. If we had not had a few ants in our room for which staff came and sprayed I would have given 5 stars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Palace Jamaica was amazing! We will definitely be back!
Stayed 4 nights in Aug 2024

2/10 Terrible

Janesha S

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024