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Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with Access to hot tub
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

On the beach, white sand, free beach cabanas, sun-loungers
Front of property
Premium bedding, pillow-top beds, free minibar, in-room safe
Chairman Beach Walkout Swim Out Suite Diamond Club
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Cooper Penn, Falmouth, Trelawney
  • Blue Waters Beach Club
    4 min walk
  • Luminous Lagoon
    3 min drive
  • Martha Brae River
    4 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    37 min drive

Room options

View all photos for Luxury Ocean view Room

Beach/ocean view

Luxury Ocean view Room

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • 36.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

LCD TV, pay films, MP3 dock

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 76.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

LCD TV, pay films, MP3 dock

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 76.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

LCD TV, pay films, MP3 dock

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 135.5 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

LCD TV, pay films, MP3 dock

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 135.5 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite swim out Diamond Club

Terrace/patio

Luxury Junior Suite swim out Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
LCD TV
  • 59.5 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean view Room Diamond Club

Beach/ocean view

Luxury Ocean view Room Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • 36.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Junior Suite Ocean view Diamond Club

View from room

Luxury Junior Suite Ocean view Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • 59.5 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Junior Suite Ocean view

View from room

Luxury Junior Suite Ocean view

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 69.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 112.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club | Terrace/patio

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
  • 69.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool
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The price is AU$150
for 1 night
includes taxes & fees
16 Nov - 17 Nov
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About the area

Falmouth

A family-friendly stay in Falmouth awaits you at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only. You'll be within a 5-minute walk of Blue Waters Beach Club and 2.9 km (1.8 mi) from Luminous Lagoon. Highlights at this beachfront property include 11 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include massages, facials and mani/pedis. The restaurant, Dorado – Seafood Grill, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site water park and gym. Additionally, you'll find free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning free full breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Falmouth property, you'll be 24.8 km (15.4 mi) from Rose Hall Great House.

What's nearby

  • Blue Waters Beach Club - 4 min walk
  • Burwood Beach - 1 min drive
  • Luminous Lagoon - 3 min drive
  • Martha Brae River - 4 min drive
  • Jamaica Swamp Safari Village - 8 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 37 min drive

Restaurants

  • ‪Captain's Market - ‬9 min drive
  • ‪Steakhouse - ‬9 min drive
  • ‪Kfc - ‬7 min drive
  • ‪Martini Bar - ‬7 min drive
  • ‪Royalton Sands Beach Bar - ‬7 min walk

About this property

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Adults-only beachfront property with Access to hot tub
Some rates at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 11 bars/lounges. WiFi and wired Internet are free in public spaces. This eco-certified property also offers a water park, outdoor tennis courts and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Falmouth property.

  • 352 guestrooms or units
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only offers 352 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo -Tex Mex
  • Calypso -West Indies
  • Dorado – Seafood Grill
  • Grazie Italian Trattoria
  • Zen – Teppanyaki & Asian

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 6 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only on 3 Nov 2024 start from AU$554.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Yep, Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Yep, Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only is on Jamaica Beaches. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Yep, The Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only have a pool?

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only a romantic place to stay?

1 hot tub and free beach cabanas, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only.

Is Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only family-friendly?

No, Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only is an adults-only property.

Does Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only serve breakfast?

Sure does, free full breakfast is served daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?

There is a golf course next to Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only.

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 311 reviews" "
Rating 8 - Good. 62 out of 311 reviews" "
Rating 6 - Okay. 52 out of 311 reviews" "
Rating 4 - Poor. 27 out of 311 reviews" "
Rating 2 - Terrible. 35 out of 311 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

orain

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff needs training
Stayed 2 nights in Aug 2024

10/10 Excellent

Derandy

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in Aug 2024

8/10 Good

fiona

Stayed 1 night in Aug 2024

10/10 Excellent

WAI KONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General service is good, especially Kevon, the staff of Gelato Cafe.
Stayed 2 nights in Jul 2024

10/10 Excellent

elijah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend bday trip 😎
Staff was great! Very genuine & very accmodating to unforeseen circumstances! I think a KFC excursion is the only thing missing from what is offered. Great option for fun and relaxation everywhere u turn. My least favorite part of my trip was the difficulty of booking restaurants on site @ the resort. A woman named Shannon went above and beyond to make sure I was able to get a reservation at a restaurant I was already Tosha’s been booked to the end of my trip. I didn’t want buffet food as much as I had it but I will say the staff there took care of me so much I didn’t mind. I told chef wat I needed and he made it happen. Great trip, remain humble & u won’t be dissapointed !
Stayed 4 nights in Jul 2024

4/10 Poor

Gurtej

Disliked: Staff & service, property conditions & facilities
This resort does not know what AC is
Stayed 3 nights in Jul 2024

8/10 Good

Dwayne

Stayed 2 nights in Jul 2024

8/10 Good

Eboni

Stayed 3 nights in Jul 2024

2/10 Terrible

Kelly

Stayed 3 nights in Jul 2024

10/10 Excellent

Corletha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed Diamond Club which is the way to go. Tessalee and Ardley took very great care of us. Beach was lovely, loved the energetic vibes the only downpart was the food. It was a lot of nothing as i expected so it didn't leave a damper on my trip.
Stayed 5 nights in Jul 2024

8/10 Good

Skecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning sea views and gardens which are well maintained. Generally staff were helpful and friendly apart from two bar staff who were unwelcoming and abrupt.
Stayed 2 nights in Jul 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sharla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, courteous staff, especially while dining at the Steakhouse, the food was great and Akeem was an excellent server who made the dining experience even more enjoyable.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checking in process was lengthy, no drink or towel offered at entrance, main dining had alot of flies especially in the bread area, cooking staff were not friendly, spoke around the meal, and prepared food and ate in the general view of guest. Waiters were not readily available and table was not set when seated. Italian for breakfast did not allow covering with swim suit however, guess was seen eating without shirt and female in bra swim suit without covering accepted. Bars were generally good, jerk hut and rooms were clean and temperature control in room was good, and pools were nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Shenoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was very friendly,
Stayed 2 nights in Jul 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good except for keeping the room stocked
Stayed 4 nights in Jul 2024

10/10 Excellent

Keisha-Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing..just what I needed. I do hope to visit again. The staff was lovely and friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment. Had lots of fun and staff are really friendly
Stayed 7 nights in Jul 2024

6/10 Okay

Barbara

Travelled with group
Stayed 4 nights in Jul 2024

2/10 Terrible

Teonte

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No follow up on multiple maintenance request. I spent my vacation hot with no ac. No shower
Stayed 3 nights in Jul 2024

2/10 Terrible

Chanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My time spent at the Royalton Hotel was exceedingly disappointing and left much to be desired. Upon check-in, my husband and I were allocated a room that was in a rather dilapidated condition, much to our dismay. The surfaces were marred with countless fingerprints, the remnants of previous guests left behind without a care for cleanliness. As we navigated the space, we were shocked to discover broken glass scattered across the floor, a hazardous situation that made us question the overall hygiene and safety standards of the establishment. The mini bar, rather than being a source of refreshment and relaxation, only added to our sense of disappointment. Several cans were found open, their contents exposed to the elements, hardly an inviting sight for two weary travelers seeking solace in the comfort of their room. Furthermore, the air conditioner, a basic amenity necessary for ensuring a comfortable stay, was out of order and failed to provide any relief from the stifling heat that permeated the room. Upon reporting these glaring issues to the hotel staff, we expressed our sincere wish to be transferred to alternative accommodations that were in better condition. However, to our dismay, we were met with a disheartening response - the hotel claimed that there were no other rooms available for us to move to. This lack of flexibility and willingness to address our concerns only served to compound our already negative experience, leaving us feeling abandoned and disheartened. I
Stayed 4 nights in Jun 2024

10/10 Excellent

Haleema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did everything to make my stay enjoyable I will be returning
Stayed 5 nights in Jul 2024

8/10 Good

Carissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Vinroy

Travelled with family, Travelled with partner
Liked: Staff & service
We stayed at the hideaway section and it didn’t have enough options for the price point. We frequent the pool bar daily and the staff was friendly, attentive and polite. The only concern we had was that the pool deck wasn’t cleaned daily. The same dirt and debris was in the same place we left it day after day by the pool bar. Also, the AC in the gym didn’t work.
Stayed 2 nights in Jul 2024