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Zoetry Montego Bay - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Zoetry Montego Bay - All Inclusive

4 bars/lounges, poolside bar
View from room
4 bars/lounges, poolside bar
Yoga
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service

Explore the area

Map
Mahoe Bay, Montego Bay, St. James
  • SuperClubs Ironshore Golf and Country Club
    14 min walk
  • Blue Diamond Shopping Centre
    15 min walk
  • Whitter Village
    18 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    10 min drive

Room options

View all photos for Junior Suite Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Tropical View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Tropical View Double

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double Bed with Soaking Tub

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double Bed with Soaking Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out Ocean View with Soaking Tub

View from room

Junior Suite Swim Out Ocean View with Soaking Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private plunge pool
Air conditioning
Dining table
Free minibar items
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View King

View from room

Junior Suite Swim Out Tropical View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King with Soaking Tub

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Tropical View King with Soaking Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King with Soaking Tub

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite Ocean View King with Soaking Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Ocean View King

View from room

Junior Suite Swim Out Ocean View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private plunge pool
Air conditioning
Dining table
Free minibar items
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Premium bedding, free minibar, in-room safe, individually decorated

Deal of the Day

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Master Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Free minibar items
Flat-screen TV
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior

Premium bedding, free minibar, in-room safe, individually decorated

Double Suite Junior

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Similar properties

Aerial view
Jewel Grande Montego Bay Resort & Spa – All Inclusive
On private beach
Pool
All-inclusive
Spa
4.4 out of 5, Excellent, (1253)
The price is AU$644
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Jewel Grande Montego Bay Resort & Spa – All Inclusive

About the area

Montego Bay

An all-inclusive stay in Montego Bay awaits you at Zoetry Montego Bay - All Inclusive. Within just a 15-minute stroll, you'll find Jamaica Beaches and SuperClubs Ironshore Golf and Country Club. Highlights at this beachfront property include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Zoetry Spa by Pevonia can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. For a drink, you can stop by the property's own poolside bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • SuperClubs Ironshore Golf and Country Club - 14 min walk
  • Blue Diamond Shopping Centre - 15 min walk
  • Half Moon Golf Course - 5 min drive
  • Rose Hall Great House - 7 min drive
  • Doctor's Cave Beach - 12 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 10 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min drive
  • ‪Ackee - ‬19 min walk
  • ‪Rose Hall Restaurant - ‬16 min walk
  • ‪KFC - ‬17 min walk
  • ‪The Jerk Hut - ‬17 min walk

About this property

Zoetry Montego Bay - All Inclusive

Property with private beach and full-service spa
Zoetry Montego Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Zoetry Montego Bay - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers an outdoor pool, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 4-star Montego Bay property.

  • 49 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Zoetry Montego Bay - All Inclusive offers 49 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 44-inch flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zoetry Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zoetry Montego Bay Hotel
Zoetry Montego Bay All Inclusive
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Zoetry Montego Bay All Inclusive
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Frequently asked questions

What is the cancellation policy at Zoetry Montego Bay - All Inclusive?

Zoetry Montego Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zoetry Montego Bay - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Zoetry Montego Bay - All Inclusive on 19 Nov 2024 start from AU$778.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zoetry Montego Bay - All Inclusive?

Yep, Zoetry Montego Bay - All Inclusive has a free self car park.

Are there any beaches close to Zoetry Montego Bay - All Inclusive?

Yep, Zoetry Montego Bay - All Inclusive is a short 15-minute walk from Jamaica Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Zoetry Montego Bay - All Inclusive?

Yep, Zoetry Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Zoetry Montego Bay - All Inclusive have a pool?

Zoetry Montego Bay - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Zoetry Montego Bay - All Inclusive?

Zoetry Montego Bay - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Zoetry Montego Bay - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Zoetry Montego Bay - All Inclusive.

Is there a free airport shuttle available at Zoetry Montego Bay - All Inclusive?

No, Zoetry Montego Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Zoetry Montego Bay - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zoetry Montego Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Zoetry Montego Bay - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Zoetry Montego Bay - All Inclusive?

There isn't one on site, but SuperClubs Ironshore Golf and Country Club is a short 14-minute walk away.

Zoetry Montego Bay - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 257 reviews" "
Rating 8 - Good. 49 out of 257 reviews" "
Rating 6 - Okay. 26 out of 257 reviews" "
Rating 4 - Poor. 23 out of 257 reviews" "
Rating 2 - Terrible. 20 out of 257 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a couples weekend
Stayed 1 night in Jul 2024

10/10 Excellent

Elworth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

4/10 Poor

candace

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ANTHONY

Stayed 3 nights in Jun 2024

6/10 Okay

Richard

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The amount of money they charged for a a ride that’s is not even 20 minutes away from the hotel was $60 US dollars. Everything is super expensive and I mean everything is astronomically priced. The butler communication system needs to be better. The staff on the other hand was very friendly overall.
Stayed 5 nights in May 2024

10/10 Excellent

ERICA, BALTIMORE

Stayed 6 nights in May 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best staff and an amazing property! One of our favorite vacation to date. We will be back very soon.
Stayed 7 nights in May 2024

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a quiet getaway
Stayed 4 nights in Jan 2024

10/10 Excellent

shoyelece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entry the staff was so courteous! This alone was enough to let me know that I was about to enjoy my stay.The property was intimate and exceptionally clean. My room was amazing and came with all the extras! The Views were absolutely breath taking. Thanks Natalie!
Stayed 1 night in Apr 2024

10/10 Excellent

Marleeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Destini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is great if you want to really RELAX! The staff are amazing and super welcoming.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles Lawrence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained.
Stayed 2 nights in Jan 2024

10/10 Excellent

Edward B

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and others were extremely hospitable. Rotating menus were great and food was prepared well. It was beautiful weather. Little more windy than we would have liked, but it was overall fantastic. The room and service to the room were great. I would stay again or recommend to others.
Stayed 3 nights in Jan 2024

10/10 Excellent

valarie

Travelled with partner
Liked: Amenities, property conditions & facilities
The resort is excellent, staff caters to your every need. Food was great, different themes. Highly recommend, will return to vacation again
Stayed 5 nights in Jan 2024

6/10 Okay

Thomas J, Chatsworth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros Clean Great room attention Food was amazing!!! Quite and peaceful Beautiful Views Staff ( 2 people really stood out to us Patricia and Al Wayne absolutely wonderful) We did get our room upgraded or we would have had a miserable stay Cons No included activities (snorkeling and kayaking cancelled) Other activities available with a cost Staff ( no pool coverage) other than Patricia she was covering the entire property. We had a butler by name only ( other than the first day) No nightlife whatsoever other than pool table Cats on property and at restaurants during dinner Traffic and airport noisy
Stayed 6 nights in Jan 2024

6/10 Okay

Surgena, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
First of all the resort design is beautiful. But there arre a number of items that werent not spectacular for my stay. Ill attribute it to the short duration but at the expense per night Inwas not as impressed as I woukd have liked to be. The facility was a bit understaffed or the staff had multiple responsibilities that were oulling their attention elsewhere. None of the amenities I came to enjoy were available to me because they were either closed early or never opened during my stay. I was pressured to soend my time enjoying others parts of the hotel collection rather than the resort itself. And there were no guests really enjoying themselves to interact with. Again I'll attribute this tobmy furation but it was the most expensive stay I had ever experienced and ive had better experiences i do plan to return and try something else if possible as the other hotels in their group are equally as beautiful more well staffed and genuinely enjoyable experiences.

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Angellica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! The food was ok the drinks were pretty good. There were a lot of stray cats walking around that I didn’t like. Rooms are nice but the pictures are misleading, I thought I was getting a room with a tub but I didn’t. I also paid for ocean view but it was more of a pool view. The resort credit was split into coupons so I didn’t get to use any of that. Overall had a good stay. Jason, Barbara, Andell, and Javon were awesome.

4/10 Poor

Bojana

Disliked: Cleanliness, staff & service, property conditions & facilities
Very quiet, staff is not as friendly as you would expect at a resort. Food is okay
Stayed 3 nights in Nov 2023

4/10 Poor

HENYL

Stayed 2 nights in Nov 2023

4/10 Poor

Joanna

Disliked: Amenities, property conditions & facilities
Hugely disappointing as this was the first major trip for sometime andI decided to splash out. Whilst many of the staff were really helpful others were not. Operationally more needs to be done. Many of the facilities and common areas were tired and need up grading (it was certainly not a state of the art gym as advertised). The food was also hit and miss.
Stayed 7 nights in Oct 2023