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Castello di Velona Resort Thermal SPA & Winery

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castello di Velona Resort Thermal SPA & Winery

Indoor pool, 2 outdoor pools, pool loungers
3 restaurants, lunch, dinner, brunch served; Italian cuisine
Front of property
Front of property
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking available
  • Gym
The price is AU$1,344
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
Località Velona, Castelnuovo dell'Abate, Montalcino, SI, 53024
  • Abbazia di Sant'Antimo
    7 min drive
  • Il Grifo Ristorante e Pizzeria
    9 min walk
  • Buonconvento Station
    37 min drive
  • Grosseto (GRS-Baccarini)
    95 min drive

Room options

View all photos for Grand Suite, 2 Bedrooms, Valley View (Con 1 o 2 Bagni)

Grand Suite, 2 Bedrooms, Valley View (Con 1 o 2 Bagni) | Living area

Grand Suite, 2 Bedrooms, Valley View (Con 1 o 2 Bagni)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Valley view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bed

View all photos for Junior Suite, Terrace, Valley View (Unesco View)

Junior Suite, Terrace, Valley View (Unesco View)

Junior Suite, Terrace, Valley View (Unesco View)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 55.0 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Terrace (UNESCO view)

Suite Terrace (UNESCO view)

Suite Terrace (UNESCO view)

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 74 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for UNESCO View Velona Suite

UNESCO View Velona Suite

UNESCO View Velona Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 84 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Suite, Private Pool, Terrace

Suite, Private Pool, Terrace | Terrace/patio

Suite, Private Pool, Terrace

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • 80 sq m
  • Vineyard view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Junior Suite

Classic Junior Suite

Classic Junior Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 58 sq m
  • Valley view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Prestige Room

Prestige Room

Prestige Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Montalcino

A luxury stay in Montalcino awaits you at Castello di Velona Resort Thermal SPA & Winery. You'll be 2.5 km (1.6 mi) from Abbazia di Sant'Antimo and 10.7 km (6.6 mi) from Fortress of Montalcino. Highlights at this boutique hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include sports massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Settimo Senso, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 4 hot tubs, indoor swimming pool and 24-hour gym plus access to hot springs. 969 square feet (90 square metres) of event facilities include a meeting room and conference space. Plus you'll find a winery, free Wi-Fi in public areas and a Turkish bath/hammam. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Montalcino hotel, you'll be 22.8 km (14.2 mi) from Castello Banfi and 24.4 km (15.1 mi) from Horti Leonini.

What's nearby

  • Abbazia di Sant'Antimo - 7 min drive
  • Museum of Brunello - 9 min drive
  • Fortress of Montalcino - 11 min drive
  • Tenuta Greppo Franco Biondi Santi - 21 min drive
  • Castello Banfi - 43 min drive

Getting around

  • Buonconvento Station - 37 min drive
  • Peretola Airport (FLR) - 136 min drive

Restaurants

  • ‪Caffè 60 - ‬12 min drive
  • ‪Ristorante Boccon di Vino - ‬12 min drive
  • ‪Poggio Antico Montalcino - ‬10 min drive
  • ‪Bar Le Terrazze - ‬10 min drive
  • ‪Trattoria Il Pozzo - ‬18 min drive

About this property

Castello di Velona Resort Thermal SPA & Winery

Luxury hotel with 3 restaurants and 2 outdoor pools
A winery is on site. Castello di Velona Resort Thermal SPA & Winery offers its guests a full-service spa, hot springs, 2 outdoor swimming pools, and 4 hot tubs. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. An indoor pool, a health club, and a sauna are also featured at the luxury Castello di Velona Resort Thermal SPA & Winery. Free self parking is available.

This 5-star Montalcino hotel is smoke free.

  • 45 guestrooms or units
  • 3 dining venues
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Castello di Velona Resort Thermal SPA & Winery offers 45 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Montalcino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and 2 outdoor hot springs open between 10:00 AM and midnight. The temperature in the hot springs is set to 95°F.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (EUR 25 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Il Brunello
  • Settimo Senso

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 10:00 AM - midnight
  • Hot springs water temperature - 35 ºC
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Half Board and Full Board rate plans do not include drinks with meals or menu items priced by weight.

Renovations and closures

The property is closed between 13 November and 28 March.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 80 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 5 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 25 per stay
  • Pet fee: EUR 80 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Hot springs access available from 10:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello di Velona
Castello di Velona SPA Resort & Winery
Castello di Velona SPA Resort & Winery Montalcino
Castello di Velona SPA Winery
Castello di Velona SPA Winery Montalcino
Castello Di Velona Hotel Montalcino
Castello di Velona SPA Resort Winery Montalcino
Castello di Velona SPA Resort Winery
Castello di Velona Resort Thermal Spa Winery Montalcino
Castello di Velona Resort Thermal Spa Winery
Castello di Velona Thermal Spa Winery Montalcino
Castello Velona Thermal Winer

Frequently asked questions

What is the cancellation policy at Castello di Velona Resort Thermal SPA & Winery?

Castello di Velona Resort Thermal SPA & Winery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castello di Velona Resort Thermal SPA & Winery?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Castello di Velona Resort Thermal SPA & Winery on 25 Dec 2024 start from AU$1,327.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castello di Velona Resort Thermal SPA & Winery?

Yep, Castello di Velona Resort Thermal SPA & Winery has a free self car park. Additionally there is valet parking for EUR 25 per stay.

Is there a spa on site at Castello di Velona Resort Thermal SPA & Winery?

Yep, there is an onsite spa at Castello di Velona Resort Thermal SPA & Winery. It has 4 hot tubs, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Castello di Velona Resort Thermal SPA & Winery have a pool?

Castello di Velona Resort Thermal SPA & Winery has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Castello di Velona Resort Thermal SPA & Winery?

Castello di Velona Resort Thermal SPA & Winery features 2 outdoor pools, 4 hot tubs and a winery.

What makes Castello di Velona Resort Thermal SPA & Winery a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Castello di Velona Resort Thermal SPA & Winery.

Is Castello di Velona Resort Thermal SPA & Winery family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Castello di Velona Resort Thermal SPA & Winery is a hit with families.

Does Castello di Velona Resort Thermal SPA & Winery serve breakfast?

Sure does, free cooked-to-order brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Castello di Velona Resort Thermal SPA & Winery?

No, Castello di Velona Resort Thermal SPA & Winery does not offer an airport shuttle service.

Is there a bar or restaurant at Castello di Velona Resort Thermal SPA & Winery?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Castello di Velona Resort Thermal SPA & Winery?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Castello di Velona Resort Thermal SPA & Winery?

Cats and dogs are welcome at Castello di Velona Resort Thermal SPA & Winery, with food and water bowls on offer. Just so you know, there's a limit of 5 pets.

Castello di Velona Resort Thermal SPA & Winery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 309 reviews" "
Rating 8 - Good. 51 out of 309 reviews" "
Rating 6 - Okay. 22 out of 309 reviews" "
Rating 4 - Poor. 16 out of 309 reviews" "
Rating 2 - Terrible. 10 out of 309 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the experience very secluded great food. Perfect for maximum relaxation!
Stayed 2 nights in Sep 2024

10/10 Excellent

Idania

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful castle with amazing views and a very professional and friendly staff
Stayed 3 nights in Sep 2024

4/10 Poor

renato

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful.5 stars. The service is 3 stars. Bad experience with events planning.
Stayed 2 nights in Jul 2024

2/10 Terrible

susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful. Its a 2 to 3 star not a 5. Needs lots of work. Has bugs and animals in room. They are thiefs, they lied and abused us financially from the moment we walked in. uprofessional.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury experience in Tuscany. Not crowded and friendly staff. Exceptional views and amazing spa.
Stayed 3 nights in Jun 2024

6/10 Okay

John

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Felipe, Miami

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at CDV. Such a special place in Tuscany. The hotel has made many improvements since our last stay, and has nothing but 5 star amenities, the friendliest staff, and the incredible castle hotel with views of the Tuscan countryside. This is world class luxury. The spa is in a league of its own, the restaurant and chefs are making top quality cuisine. I can not wait to come back!
Stayed 2 nights in Jun 2024

2/10 Terrible

ram, BRONX

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My review starts with hesitation,but it's important for potential guests. Despite its beautiful appearance, this resort disappoints. It's labeled as 5 stars, but falls far short, lacking in both quality and service.Staff struggle with English, rooms are outdated and unclean,with moldy carpets and worn-out towels.Basic amenities like coffee and water are not provided.Comparing it to other 5star properties in Tuscany, it's a huge letdown.Even the dining experience was subpar,with overcooked pasta and poorly prepared duck. Watching their failed attempt to cook the duck was like witnessing a culinary disaster movie.Our waiter, in a misguided attempt to be friendly, veered into awkward oversharing territory. And to add insult to injury, Marcelo charged us an arm and a leg for a couple of drinks. My gripe wasn't just about the hefty bill, but the blatant lack of respect.It felt like they were trying to milk us dry with those jaw-dropping charges. Skipping ahead to the next day, we decided to brave breakfast in the dining area.Sadly, the only thing worth swallowing was the coffee.That evening, we ventured into Montalcino for dinner—I just couldn't stomach another night of Italy's most lackluster cuisine. Fast forward to check-out:I learned my lesson dealing with their greedy, incompetent management.When I requested a copy of the bill before paying, they had the audacity to tack on an extra €800 charge, leaving the concierge clueless.I paid 2000E for 2 nights and coulnt wait to leave
Stayed 2 nights in Apr 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable. Relive a piece of history.
Amazing place and location. Breathtaking views, beautiful outdoor and indoor pools with thermal water, luxurious spa. Wonderful restaurant with the best Tuscan specialties, second to none wine list. Beautiful room with own private garden, entire property and gardens impeccably maintained, peaceful surroundings typical of the Tuscany hills. The best wineries of the famous Brunello all within a 15-minute drive, Siena, San Gimignano and other historic places reachable in an hour or less. A truly unforgettable experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Niki

Stayed 1 night in Sep 2023

6/10 Okay

John

Liked: Cleanliness, room comfort
The property is lovely, but the live music with dinner was ill suited to the atmosphere and the patrons were few on the ground. The low headcount makes an interesting selection of items for dinner difficult for the kitchen. Indeed the buffet breakfast was not available every day, again--it seems to me--due to the number of patrons at the hotels during my stay.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Customer service was excellent. Will definitely be coming back.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Molly

Stayed 3 nights in May 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a gorgeous property. Just so unfortunate that it was cold and rainy in May. Nothing outside seemed very inviting in that weather. It was a short, two night stay.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Honeymoon trip. I liked it more than my husband but we look for different things. He was very disappointed with the bedrooms. Not much space. It felt like we were sleeping in the same room as the bathroom. But the view from the bedroom was spectacular. The pools were absolutely gorgeous. The spa doesn’t open until noon. And the sauna was never hot. We would have liked to go earlier. One thing to note: if you book on Expedia the spa (saunas, steam room, salt bath) is not included when otherwise it is. The staff told us it was included and then at checkout they tried to charge us $50/each per day we used it. So just fyi- it is not free. The food at the restaurant is great for breakfast but not worthy the money for dinner. You will pay $160 for a steak that feeds 3 people (no option for less) and it will be the most mediocre steak of your life. It will be unforgettable since you’ll regret the choice! Better off eating dinner in Montalcino.

8/10 Good

Marilag, Paramus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the castle, it is lovely. The thermal spa is nice, the spa is good. The food is excellent. The only thing that was not pleasant was the air conditioner was not working. We opened the door to the terrace which is beautiful but there were mosquitos and ants in the bed that I was not able to sleep well for two nights.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Dan

Stayed 5 nights in Jun 2022