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Hotel 500

3.0 star property
Hotel with a 24-hour front desk, near Macroplaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 500

Hallway
Hiking
Front of property
Lobby sitting area
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Francisco I. Madero 602, Centro, Monterrey, NL, 64000
  • Explanada de los Heroes
    20 min walk
  • Alameda
    2 min drive
  • Santa Lucia Riverwalk
    3 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Single Bed, Non Smoking

Executive Single Room, 1 Single Bed, Non Smoking

Executive Single Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Individually furnished
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Premium bedding
Private bathroom
  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Monterrey

Hotel 500 places you in the centre of Monterrey, within a 30-minute stroll of Macroplaza and Fundidora Park. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of free parking nearby. .Places within a 30-minute walk of this 3-property class Monterrey Centro hotel include Faro de Comercio and Arena Monterrey.

What's nearby

  • Macroplaza - 3 min drive - 1.7 km
  • Arena Monterrey - 3 min drive - 2.5 km
  • Fundidora Park - 4 min drive - 3.0 km
  • Estadio Universitario - 6 min drive - 5.6 km
  • Galerias Monterrey - 6 min drive - 5.8 km

Getting around

  • Del Golfo Station - 5 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive

Restaurants

  • ‪Restaurante Palax - ‬2 min walk
  • ‪Al Restaurant - ‬1 min walk
  • ‪El Internacional - ‬4 min walk
  • ‪El Texanito Centro - ‬2 min walk
  • ‪El Panalito, Cafetería y Refresquería - ‬5 min walk

About this property

Hotel 500

Hotel with a 24-hour front desk, near Macroplaza
Hotel 500 offers its guests a vending machine and a lift. WiFi is free in public spaces.

This 3-star Monterrey hotel is smoke free.

  • 160 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Hotel 500 offers 160 air-conditioned accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. Memory foam beds feature premium bedding. 32-inch Smart televisions come with Netflix.

Bathrooms include a shower. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3.0 per cent of room rate

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel 500 Monterrey
Hotel 500 Hotel
Hotel 500 Monterrey
Hotel 500 Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Hotel 500?

Hotel 500 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel 500?

No, Hotel 500 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 500?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel 500?

No, pets are not allowed.

Hotel 500 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 254 out of 469 reviews" "
Rating 8 - Good. 139 out of 469 reviews" "
Rating 6 - Okay. 45 out of 469 reviews" "
Rating 4 - Poor. 15 out of 469 reviews" "
Rating 2 - Terrible. 16 out of 469 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Francelia

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost there perfect place and safe👌 but don't like the elevator aren't working
Stayed 1 night in Jul 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good but did not like the fact that I had to keep running up and down stairs to get the key card to work and it did not work so they had to come up and open the door each time
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, parking was across the street in an outdoor lot, ac was split level, tv, wifi worked great, elevator a little slow, continental breakfast was good, in a safe neighborhood. Economy room was small but larger rooms are available. Overall a good value.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexa

Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Blanca Lilia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
In general it looked like a new building and new rooms, it was cleaned but the Tv was not working, we always had to ask for more towels and they stole from us a cellular charger.
Stayed 6 nights in Apr 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

JOAQUIN

Stayed 2 nights in Feb 2024

10/10 Excellent

JOAQUIN

Liked: Cleanliness
Excelent
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the location is good and convenient for walking around to now the area
Stayed 1 night in Jan 2024

2/10 Terrible

Abdul

Stayed 3 nights in Nov 2023

8/10 Good

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
You can hear everything going on in room’s next to me
Stayed 7 nights in Jul 2023

10/10 Excellent

RAQUEL, Baytown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta nuevo muy limpio y en buena área accesible a toda circulación
Stayed 8 nights in Jul 2023

10/10 Excellent

Luis Angel

Stayed 2 nights in Jun 2023

10/10 Excellent

Roifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar , muy acogedor y excelente para hacer el frutifantastico;)⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2023

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities
Clean affordable rooms, dirty outside in front of hotel.
Stayed 3 nights in Jun 2023

2/10 Terrible

yury

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación no está ventilada, el desagüe de la ducha no funciona, el internet es muy malo, la ropa de cama está sucia y hay bichos... LO RECOMIENDO!!!
Stayed 7 nights in Dec 2022

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay if you only use it for sleeping. The staff is very kind.
Stayed 2 nights in Sep 2022

8/10 Good

Kathia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, limpio y moderno, Unico detalle paredes delgadas si tiene sueño ligero puede escuchar otras habitaciones por la noche :c
Stayed 2 nights in Sep 2022

6/10 Okay

luis

Travelled with partner
Liked: Staff & service
Parking space to far from the main entrance, crossing a street such as Madero at 1 am is not that safe. Rooms are to small, some of the bedsheets were stained and somehow dirty. The Breakfast was Included but there wasn't any left 45 minutes before the mentioned end hour
Stayed 1 night in Jul 2022

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived after midnight and they said there were no longer any rooms available. Having a confirmation code meant nothing. Also be aware that this seems to be the red light district of the city - prostitutes were everywhere and the rooms at all the surrounding hotels, and this one I suspect as well, were rented by the hour, not nightly.
Stayed 1 night in Apr 2022