Ratings based on 965 Verified Reviews
Real reviews from guests who’ve stayed
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Oct. 2024 on Expedia
Everything was excellent
Comment from Hotel Management
7 Oct. 2024 by Jonathan RediResponse Specialist , Hotel Management
Dear Becky,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MONTGOMERY - MIDTOWN. It was amazing to read that you enjoyed your stay, prompting your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveller
Posted 2 Oct. 2024 on Hotels
Comment from Hotel Management
5 Oct. 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Zach, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MONTGOMERY - MIDTOWN and I received your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveller
Posted 23 Sep. 2024 on Expedia
Comment from Hotel Management
25 Sep. 2024 by Melissa RediResponse Specialist, Hotel Management
Hello Dasharath, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Montgomery - Midtown and I were happy to see your 3/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A verified traveller
Posted 18 Sep. 2024 on Hotels
by A verified traveller
Posted 15 Sep. 2024 on Expedia
Everything was clean and well cared for
Comment from Hotel Management
18 Sep. 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Becky,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MONTGOMERY - MIDTOWN.I was glad you were pleased with our clean and well cared for hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveller
Posted 13 Sep. 2024 on Expedia
Comment from Hotel Management
16 Sep. 2024 by Linton Rediresponse Specialist, Hotel Management
Hello Gustavo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MONTGOMERY - MIDTOWN and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
by A verified traveller
Posted 9 Sep. 2024 on Expedia
It was nice enough to say I will come back again. You pay for what you get but it was nice overall.
Comment from Hotel Management
12 Sep. 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Lucinda,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Montgomery - Midtown. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveller
Posted 7 Sep. 2024 on Hotels
When i got there, i decided to stay at a different place because of the surroundings. I have a handicapped husband, and this did not fit his or my needs.
Comment from Hotel Management
11 Sep. 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Sharee,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MONTGOMERY - MIDTOWN. You mentioned your early departure was prompted by your experience not meeting your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to providing a better stay at another location.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveller
Posted 5 Sep. 2024 on Expedia
Remodeling is going well. Work is still being done, but the rooms look so much nicer
Comment from Hotel Management
10 Sep. 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Becky,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Montgomery - Midtown. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice remodeling going on. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveller
Posted 4 Sep. 2024 on Hotels
Comment from Hotel Management
9 Sep. 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Montgomery - Midtown were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist