4/10 Poor
Katie
Travelled with family, Travelled with partner
23 Aug 2024
Disliked: Amenities
Pros: The hotel is in a good location, <10 mins walk to metro station, and there are lots of restaurants around in 15 mins walk. The room's cleanliness is acceptable but not great - it's not the kind of faucets you wanna touch. Strong A/C.
Cons:
- The room is too small. Little space to place and open your luggage, I have to put it in the closet while my partner takes the luggage rack. Little to no space to keep any toiletries or even hang your clothes in the washroom.
- The A/C is hard to adjust as there's no remote control and it's a bit too noisy if you don't adjust the setting.
- The receptionist was calling me a couple times the morning before I check in because part of my payment didn't go through, which is quite annoying as I already told him I have several other credit cards that we could use, but he threatens to cancel my booking if it's not received before check in. I don't understand why we can't get that settled during check in given that part of the payment has already been through. When we arrived at the hotel door, we waited at least 5 mins before we were buzzed in and invited to the reception inside as the receptionist was on a phone call. Maybe it's a safety thing. But our first impression was not great.
- it takes at least 3-5 minutes of wait before you get any hot water at the shower so please ensure you feel any warm water before taking off your clothes
Katie
Stayed 2 nights in Aug 2024
