Hotel Universel Montreal

3.5 star property
Hotel with a full-service spa, a quick walk to Montreal Botanical Garden
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Universel Montreal

Lobby
Point of interest
Point of interest
Premium bedding, down duvets, in-room safe, desk
Breakfast and dinner served, Italian cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Room service
    Room service

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Olympic Park
    2 min walk
  • Saputo Stadium
    4 min walk
  • Montreal Botanical Garden
    8 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    36 min drive

Room options

Classic Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Comfort Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Montreal

At Hotel Universel Montreal you'll be within just a 10-minute stroll of Saputo Stadium and Montreal Botanical Garden. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Resto Bar Le Toit Rouge, serves Italian cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. 15005 square feet (1394 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. English breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3.5-property class Mercier-Hochelaga-Maisonneuve hotel include Olympic Stadium and Montreal Biodome.

What's nearby

  • Saputo Stadium - 4 min walk
  • Montreal Botanical Garden - 8 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 16 min walk
  • Old Port of Montreal - 11 min drive

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Trudeau International Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬20 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Restaurant le Saint-Jacques - ‬19 min walk
  • ‪Restaurant du Jardin Botanique - ‬20 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Montreal Botanical Garden
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and microwaves can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

What is the cancellation policy at Hotel Universel Montreal?

Hotel Universel Montreal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel Montreal?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Universel Montreal on 10 Nov 2024 start from AU$219.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel Montreal?

Yep, Hotel Universel Montreal has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Hotel Universel Montreal?

Yep, there is an onsite spa at Hotel Universel Montreal. You'll enjoy services like massages.

Does Hotel Universel Montreal have a pool?

Yep, and guests love it! Hotel Universel Montreal has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from July to August).

What makes Hotel Universel Montreal a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Universel Montreal.

Is Hotel Universel Montreal family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Universel Montreal is a hit with families.

Does Hotel Universel Montreal serve breakfast?

Yep, English breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universel Montreal?

No, Hotel Universel Montreal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel Montreal?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel Montreal?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universel Montreal?

Cats and dogs are welcome at Hotel Universel Montreal, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1068 out of 2199 reviews" "
Rating 8 - Good. 733 out of 2199 reviews" "
Rating 6 - Okay. 251 out of 2199 reviews" "
Rating 4 - Poor. 83 out of 2199 reviews" "
Rating 2 - Terrible. 64 out of 2199 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, easy parking, rooms were clean, a little small. Pools were fun for the kids.
Stayed 1 night in Jul 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was as seen in the photos. Staff was really helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Shamim

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property's area and parking. However, I was disappointed with the washroom. The bathroom was cramped, the tub faucet had low water pressure, and the shower didn't work. I had to call maintenance, but they couldn't resolve the plumbing issue. It was frustrating to discover these problems after checking in and trying to take a shower at 11 pm. They offered me another room at midnight, which I took, but it was very disappointing to have to repack and move in the middle of the night after my family had already unpacked. However hotel management didn't sent any apologies for inconvenience.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was good, however, not enough pillows provided. Also we weren't able to check in until 440pm. (Check in was 4pm). It was busy, so the room wasn't ready. But overall, great service and staff. Would stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Omid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

10/10 Excellent

hai

Travelled with family
Excellent staffs , Hôtel is OK for the price
Stayed 3 nights in Jul 2024

10/10 Excellent

THANHSON

Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around the city from here and William checking in and out of there was full of smiles and knowledge about surrounding . Will definitely stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maxime

Stayed 1 night in Jul 2024

6/10 Okay

Ericka

Travelled with family, Travelled with pets
Second time staying at this property and was disappointed in the room (cleanliness/ comfort/ layout). Edge of mattress torn and sticking out, bathtub was mouldy in 2 areas. The sliding frosted glass door that separated toilet and shower from vanity and the rest of the room didn’t close completely and was just plain weird. Had to have the cards re-keyed almost every time we left the room and came back. The front desk made it seem like this was an ongoing issue, but we’re very helpful and accommodating. Overall, was glad that they are now accepting pets and the downtown-ish location was perfect for us. But the room and amenities were disappointing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Tommy

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated indoor pool is lovely, but only has a capacity of 10 so a single family can, unfortunately, monopolize it
Stayed 2 nights in Jul 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Stayed 2 nights in Jul 2024

10/10 Excellent

Pierre

Stayed 1 night in Jul 2024

4/10 Poor

Dhanesh

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay
Stayed 4 nights in Jul 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice location near the big O. Decent price, easy parking, felt safe. I’d stay there again
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Close to amenities and great pool and pool deck.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and near by 1976 Olympic stadium
Stayed 1 night in Jul 2024