2/10 Terrible
Aminata
Travelled with family
24 Aug 2024
Disliked: Cleanliness, room comfort
This is by far my worst stay ever! I dont belive this is a real hotel and it definitely not luxury. After struggling to find the place, i had find parking after ppor explanation from the receptionist. We drove to the nearby building where the receptionist told us could park and there was not a single soul to assist us. We went back out driving around attempting to find the second building she told us about and it was hell findind help. I was so fed up that i called the receptionist who picked up the phone after my 9th call. I told her that i would not mind if they charge a night but i needed findind anther hotel asap and she told me that she spoke to her manager i would be able to park at the hotel's parking. To make a long story short, this was a horrible experience. Also the bathroom sink takes so long to drain that we coukd not ise it but i did not even want to call the receptionist. So,this morning i went to the so called reception to check out and there was a note at the door saying to wait a few minute and someone would be back to assist; i didn't quote word for word but its close to whatever was written. We waiting about 5minutes and i was housekeeping walking by and when i asked her when would the reception be back she said soon and she told me that i could give her the room keys; then she decided to call the receptionist and she finally came and lord and behold i was so ready to be out of that place. I am mad at myself that i didn't rely on many reviews
Aminata
Stayed 3 nights in Aug 2024