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Sofitel Kia Ora Moorea Beach Resort

5.0 star property
Luxury resort on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Kia Ora Moorea Beach Resort

Premium bedding, pillow-top beds, free minibar, in-room safe
2 restaurants, breakfast served
Superior Bungalow, 1 King Bed, Overwater
View from property
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Spa
  • 24/7 front desk
  • Room service
The price is AU$788
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Bp 28 Maharepa, Moorea-Maiao, Windward Islands, 98728
  • Toatea Lookout
    10 min walk
  • Moorea Green Pearl Golf Course
    4 min drive
  • Temae Beach
    9 min drive
  • Moorea (MOZ-Temae)
    15 min walk

Room options

View all photos for Superior Bungalow, 1 King Bed, Ocean View

Superior Bungalow, 1 King Bed, Ocean View

Superior Bungalow, 1 King Bed, Ocean View

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Beachfront

Luxury Bungalow, 1 King Bed, Beachfront

Luxury Bungalow, 1 King Bed, Beachfront

Highlights

Furnished patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Beach View, Garden Area

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Bungalow, 1 King Bed, Beach View, Garden Area

Highlights

Furnished patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Overwater

Premium bedding, pillow-top beds, free minibar, in-room safe

Luxury Room, 1 King Bed, Overwater

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Bungalow, 1 King Bed, Garden View

Luxury Bungalow, 1 King Bed, Garden View

Luxury Bungalow, 1 King Bed, Garden View

Highlights

Furnished patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Overwater

Superior Bungalow, 1 King Bed, Overwater

Superior Bungalow, 1 King Bed, Overwater

Highlights

Furnished patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Moorea Lagoon Resort and Spa

On private beach
Pool
Spa
Parking included
4.5 out of 5, Wonderful, (989)
The price is AU$888
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Moorea Lagoon Resort and Spa

About the area

Moorea-Maiao

A luxury stay in Moorea-Maiao awaits you at Sofitel Kia Ora Moorea Beach Resort. You'll be 1.8 km (1.1 mi) from Temae Beach and 2.7 km (1.7 mi) from Moorea Green Pearl Golf Course. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A day of pampering can include hot stone massages, beachside massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, PURE, is open for breakfast, lunch and dinner. Vue is the resort's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool and pool loungers as well as access to kayaking and scuba-diving. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Moorea-Maiao resort include Afareaitu Waterfall and Ta'ahiamanu Beach.
View more Resorts in Moorea-MaiaoOpens in a new window

What's nearby

  • Moorea Ferry Terminal - 4 min drive
  • Moorea Green Pearl Golf Course - 4 min drive
  • Temae Beach - 9 min drive
  • Moorea Tropical Garden - 20 min drive
  • Belvedere Lookout - 23 min drive

Getting around

  • Moorea (MOZ-Temae) - 3 min drive

Restaurants

  • ‪Pure - ‬1 min walk
  • ‪Arii Vahine - ‬18 min drive
  • ‪Bar Toatea - ‬17 min drive
  • ‪Carameline - ‬8 min drive
  • ‪Eimeo Bar - ‬18 min drive

About this property

Sofitel Kia Ora Moorea Beach Resort

Luxury resort on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sofitel Kia Ora Moorea Beach Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial resort also offers an outdoor pool, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Moorea-Maiao resort.

  • 1 floor
  • 110 guestrooms or units
  • 2 dining venues
  • Built in 1987
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Sofitel Kia Ora Moorea Beach Resort offers 110 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to furnished patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: XPF 4,000 for adults and XPF 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • K
  • PURE
  • Vue

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Yoga classes

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via aeroplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers roundtrip transfer service to Moorea ferry terminal. This property offers roundtrip transfers from Aéroport de Moorea Temae (MOZ). Guests must arrange their own transfers to the island of Moorea by ferry or plane.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: XPF 17600
  • Christmas Eve (24 December) Gala Dinner per child: XPF 8800 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: XPF 29800
  • New Year's Eve (31 December) Gala Dinner per child: XPF 14750 (from 3 to 11 years old)
  • A tax is imposed by the city: XPF 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately XPF 4000 for adults and from XPF 2000 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Moorea Ia Ora Beach Resort Moorea-Maiao
Sofitel Moorea Ia Ora Beach Resort
Sofitel Ora
Sofitel Ora Resort
Sofitel Ora Beach Resort
Sofitel Ora Beach
Sofitel Moorea Ia Ora Beach Resort French Polynesia
Maharepa Sofitel
Sofitel Moorea Beach Resort
Sofitel Maharepa
Sofitel Moorea Ia Ora Beach Hotel Maharepa
Sofitel Moorea Ia Ora Beach Moorea-Maiao
Sofitel Moorea Ia Ora MooreaM
Sofitel Kia Ora Moorea Beach
Sofitel Moorea Ia Ora Beach Resort
Sofitel Kia Ora Moorea Beach Resort Resort
Sofitel Kia Ora Moorea Beach Resort Moorea-Maiao
Sofitel Kia Ora Moorea Beach Resort Resort Moorea-Maiao

Frequently asked questions

What is the cancellation policy at Sofitel Kia Ora Moorea Beach Resort?

Sofitel Kia Ora Moorea Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Kia Ora Moorea Beach Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sofitel Kia Ora Moorea Beach Resort on 9 Jan 2025 start from AU$782.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Kia Ora Moorea Beach Resort?

Yep, Sofitel Kia Ora Moorea Beach Resort has a free self car park.

Are there any beaches close to Sofitel Kia Ora Moorea Beach Resort?

The closest beach to Sofitel Kia Ora Moorea Beach Resort is Tiahura Beach (15.8 km).

Is there a spa on site at Sofitel Kia Ora Moorea Beach Resort?

Yep, there is an onsite spa at Sofitel Kia Ora Moorea Beach Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Sofitel Kia Ora Moorea Beach Resort have a pool?

Sofitel Kia Ora Moorea Beach Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sofitel Kia Ora Moorea Beach Resort?

Sofitel Kia Ora Moorea Beach Resort features a private beach, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes Sofitel Kia Ora Moorea Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sofitel Kia Ora Moorea Beach Resort.

Is Sofitel Kia Ora Moorea Beach Resort family-friendly?

You bet! With amenities such as a private beach and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sofitel Kia Ora Moorea Beach Resort is a hit with families.

Does Sofitel Kia Ora Moorea Beach Resort serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Sofitel Kia Ora Moorea Beach Resort?

No, Sofitel Kia Ora Moorea Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Kia Ora Moorea Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Kia Ora Moorea Beach Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sofitel Kia Ora Moorea Beach Resort?

No, only service animals are allowed.

Is there a golf course on site at Sofitel Kia Ora Moorea Beach Resort?

There is a golf course next to Sofitel Kia Ora Moorea Beach Resort.

Sofitel Kia Ora Moorea Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 528 reviews" "
Rating 8 - Good. 105 out of 528 reviews" "
Rating 6 - Okay. 46 out of 528 reviews" "
Rating 4 - Poor. 9 out of 528 reviews" "
Rating 2 - Terrible. 17 out of 528 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
From the time we arrived to the time we left, we had a pleasant experience. We had an over the water bungalow. Plenty of room. I am sure in its heyday, this hotel was top notch. Yes, the rooms are a bit worn and could use an update or fix minor things in the rooms (Mine needed a blind wand). But we enjoyed our room. Overall, the bungalows could have been a little less in price. Enjoyed the breakfast buffet. Both omelet chefs was very attentive especially the one that was very animated when cooking. The staff was very helpful and nice but some of the guests to be rude. Yes, I said it. The staff nice, some guests rude. Saying please and thank you goes a long way. Snorkeling was great. Had dinner in the restaurant the first night. Service was great but did not care for the food. I had the parrot fish and truffle mac and cheese. My boyfriend had seafood something. We had a car so after that we ate outside the hotel. There is a water refill station. The minibar was stocked with 1 each Coke Cola, Sprite and pineapple juice. 2 beers and 2 sparkling water. Espresso/coffee machine and teas. It is restocked everyday. Although he does not belong to the hotel, there was a black and white dog that was joy to pet. Very friendly. Watch him as he watches what's in the lagoon. He barked when he spotted a stingray!!!! I brought a pendant from Pearl Romance. Salesperson Marie was great! Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Moorea with wonderful on site snorkeling. We stayed in a beach front hut. It had a large porch facing the ocean, a large room and decent size bathroom. A stocked mini bar with two beers, waters and juice that is restocked daily. The bed was very comfortable and the AC was well maintained. The restaurant on site was delicious. We are there twice daily for 3 days and all the meals were wonderful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valerie

Stayed 1 night in Jul 2024

10/10 Excellent

DAVID WAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. The property is beautiful. I definitely recommend this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Stoja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for three days. Wish we had time to stay longer
Stayed 4 nights in Jul 2024

10/10 Excellent

Donna, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay, All thé staff was great and thé property was beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

GUSTAVO GUTIERREZ, BAKERSFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

MELINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is our new go to vacation spot. Absolutely incredible, and highly recommend the oceanview properties!
Stayed 3 nights in May 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Needs Work
Hotel staff, especially at the front desk, were not very accommodating or helpful. Restaurant staff was fantastic. The hotel needs a meaningful investment refurbishment - the pool has pieces that are falling apart.
Stayed 3 nights in May 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort, the staff, the food, and the entire stay was absolutely amazing!
Stayed 2 nights in May 2024

8/10 Good

Shaman

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we enjoyed our stay at the Sofitel from 5/10-5/14. The property was clean, the staff was friendly, and the beach/snorkeling were incredible. We would stay at the Sofitel again, simply because of the beach/snorkeling. For first time visitors, I would call out the following to help set expectations 1) Dining: The food options are limited. For Breakfast, the buffet is fantastic and filled with all sorts of options. There is something for everyone. For Lunch/Snacks: You are limited to the Beach Shack menu, Pure, and the Hotel Bar. Drinks are not an issue, there is an abundance of alcohol and fruit drinks. For Dinner, the Sofitel has some partnerships with some restaurants and offers a car service so you can eat outside of the hotel grounds. You can order food from outside to be delivered or you might want to rent a car to explore other parts of the island. 2) Hotel Room Cleaning: We had to call and specifically request to get our room cleaned each day. Even though we put out the sign requesting cleaning, it wasn't until we actually called the front desk that someone came. The only reason this left a bad taste is because we were at the beach and even though we tried so hard not to track sand inside the bungalow, it inevitably happened. 3) Make sure you have mosquito repellant. Many of the rooms require you to walk through the gardens or the beach, and we did get bitten at night on our way to dinner/show.
Stayed 4 nights in May 2024

4/10 Poor

Stephen, Portola Valley

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very expensive given that it is in real need of significant renovation. There is evidence of lots of wear and tear in the rooms, and walkways. The staff are very friendly, but some waiters seemed untrained. Bar food, beach food and drinks were very highly priced. Beach food was horrid. The beach is only part sandy with lots of broken and sharp coral, so you need beach shoes. The pool looked very tired and dirty and seemed little used. Overall the hotel had a very run down feel. We also stayed at the Hilton on the main island, and Bora Bora by Pearl resorts, both of which put this hotel into very sharp contrast.
Stayed 1 night in May 2024

10/10 Excellent

Nickina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, just beautiful views. Over Water Bungalow well worth the money as is half board.
Stayed 3 nights in May 2024

10/10 Excellent

manus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The online photos give you an accurate picture of this property. A unique, immaculately clean and well-maintained property. Self contained with wonderful snorkeling, kayaking and other water activities. We didn’t stay in one of the over-the-water huts; instead we had a hut on shore with identical facilities only feet away from the water’s edge. The staff were most eager to please, very friendly and helpful. Moorea is absolutely beautiful and we had a wonderful stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cristina

Stayed 2 nights in Apr 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful stay. The staff was so kind and accommodating and the snorkeling was world class. Expensive but worth it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul, Valencia

Stayed 5 nights in Apr 2024