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Hotel Santuario Pompei

3.0 star property
Boardwalk/promenade hotel with coffee shop/cafe and restaurant

Photo gallery for Hotel Santuario Pompei

Exterior detail
Double or Twin Room | View from room
Double Room Single Use | Balcony
Check-in/check-out kiosk
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Piazza Bartolo Longo, 2, Pompei, NA, 80045
  • Shrine of the Virgin of the Rosary of Pompei
    ‪2 min walk‬
  • Pompeii Forum
    ‪19 min walk‬
  • Pompeii Archaeological Park
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪79 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

About the area

Pompei

Hotel Santuario Pompei places you in the centre of Pompei, within a 30-minute stroll of Odeon and Pompeii Archaeological Park. Highlights at this hotel include a restaurant and a bar/lounge. .The restaurant, GRS Santuario, serves local cuisine. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3-property class Pompei hotel include Oplontis and Herculaneum.

What's nearby

  • Shrine of the Virgin of the Rosary of Pompei - 2 min walk - 0.2 km
  • Pompei Amphitheatre - 8 min walk - 0.7 km
  • Pompeii Forum - 19 min walk - 1.6 km
  • Pompeii Archaeological Park - 3 min drive - 1.7 km
  • Villa of the Mysteries - 4 min drive - 2.4 km

Getting around

  • Pompei Station - 5 min walk
  • Torre Annunziata City Station - 7 min drive
  • Naples International Airport (NAP) - 79 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ristorante Pizzeria Carlo Alberto Ci. Si.Na. SAS - ‬3 min walk
  • ‪Nà Pasta - ‬1 min walk
  • ‪Zio Savino Qualita - Graffe & Cornetti - ‬2 min walk
  • ‪Pizza e Pasta di Verino Francesco - ‬2 min walk

About this property

Hotel Santuario Pompei

Boardwalk/promenade hotel with coffee shop/cafe and restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Santuario Pompei also features concierge services, room service (during limited hours), and a lift.

Smoking is allowed in designated areas at this 3-star Pompei hotel.

  • 25 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santuario Pompei offers 25 accommodations with a hairdryer and free toiletries. 22-inch flat-screen televisions come with digital channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Italian

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GRS Santuario

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 80
  • Nearby parking fee: EUR 20.00 per day (492 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santuario Pompei
Hotel Santuario Pompei Hotel
Hotel Santuario Pompei Pompei
Hotel Santuario Pompei Hotel Pompei

Frequently asked questions

What is the cancellation policy at Hotel Santuario Pompei?

Hotel Santuario Pompei offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Santuario Pompei?

The closest beach to Hotel Santuario Pompei is Amalfi Beach (15.5 km).

Does Hotel Santuario Pompei serve breakfast?

You bet, buffet brekkie is offered daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Santuario Pompei?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Santuario Pompei?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Santuario Pompei?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Santuario Pompei?

Furry friends are welcome at Hotel Santuario Pompei, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hotel Santuario Pompei Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 97 reviews
Rating 8 - Good. 26 out of 97 reviews
Rating 6 - Okay. 17 out of 97 reviews
Rating 4 - Poor. 8 out of 97 reviews
Rating 2 - Terrible. 6 out of 97 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.
Stayed 2 nights in Nov 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, efficient check in, clean apartment, friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

neil

Nice place everyone very helpful
Stayed 4 nights in Sep 2024

6/10 Okay

Nigel

Disliked: Property conditions & facilities
Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Stayed 7 nights in Sep 2024

6/10 Okay

Martine E

Disliked: Amenities
The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Howard James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
Stayed 7 nights in Sep 2024

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
Stayed 2 nights in Aug 2024

8/10 Good

Elisabet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated near to everything. The room was clean. The staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Stayed 7 nights in Aug 2024

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home feeling besides a tasty/fulfilling breakfast
Feeling like at home besides a tasty and fulfilling breakfast. Very good cleanliness .- excellent location
Stayed 1 night in Jul 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff very helpful. They let us for check in earlier. Highly recommend .
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, cozy place downtown, in the center of everything. Good owner; was given a phone charger for free since I lost mine. Also cheap!
Stayed 1 night in Jul 2024

10/10 Excellent

brooks, SWISSVALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right near the archeological site. Cold AC, comfortable beds, great service that went above and beyond.
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Stayed 1 night in Jul 2023

2/10 Terrible

Jostlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel honestly ruined our time in Pompeii. Hotel manager was extremely rude and was not willing to work with us when we had an extra person in our party due to an air b&b mixup. We ended up overcharged for a low quality room. They watched us coming and going from our room the entire time we were there, as if expecting us to do something wrong and waiting to make us pay for it. Not worth it!

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023

4/10 Poor

Anna E.

Disliked: Staff & service, amenities, property conditions & facilities
location was good, right at the center of town; no wifi service in the room
Stayed 3 nights in Apr 2023

6/10 Okay

Leah, Lake Worth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was like a hostel. Beds were very comfortable and view was nice. Bathroom was very small, toilet seat needed to be tightened. Tv did not work. Hotel was basic but a good value for the money. Rooms need to be updated.
Stayed 1 night in Mar 2023

10/10 Excellent

Brent

Stayed 1 night in Jan 2023

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location.
I was so pleasantly surprised at the location right next to this beautiful church and park and for whatever reason there was a fireworks show for about 5 minutes right where I was sitting at the outdoor part of the hotel bar. Only negative was wifi only in lobby.
Stayed 2 nights in Oct 2021