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Hidden Valley Wilderness Lodge

4.0 star property
Art Deco lodge with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hidden Valley Wilderness Lodge

Breakfast, lunch, dinner served; pool views
Fireplace
Terrace/patio
Fire Tower
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Air conditioning
The price is AU$371
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
4 Cooma Cairn Road, Mountain Pine Ridge
  • Butterfly Falls and Pool
    26 min drive
  • Thousand Foot Falls
    26 min drive
  • Big Rock Waterfalls
    26 min drive
  • San Ignacio (CYD-Town Airstrip)
    67 min drive

Room options

View all photos for Estate Cottage

Estate Cottage

Estate Cottage

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Cottage

Garden Cottage

Garden Cottage

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
Free rollaway/extra beds
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Valley View Villa, Deluxe

Hypo-allergenic bedding, in-room safe, individually decorated

Valley View Villa, Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
Free rollaway/extra beds
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Valley View Villa, Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Valley View Villa, Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Fire Tower

Fire Tower

Fire Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
Fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Wilderness Villa

Wilderness Villa

Wilderness Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Valley View Villa

Hypo-allergenic bedding, in-room safe, individually decorated

Valley View Villa

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
Free rollaway/extra beds
  • Valley view
  • Sleeps 6
  • 2 King Beds

Similar properties

Living area

Mariposa Jungle Lodge

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (13)
The price is AU$457
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Mariposa Jungle Lodge

About the area

Mountain Pine Ridge

A luxury stay in Mountain Pine Ridge awaits you at Hidden Valley Wilderness Lodge. You'll be 10.4 km (6.5 mi) from Butterfly Falls and Pool and 10.4 km (6.5 mi) from Thousand Foot Falls. Highlights at this family-friendly lodge include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Nikte' Ha can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The family restaurant, Hidden Valley Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the lodge's own lounge bar. Enjoy the Hot tub and pool loungers as well as access to ecotours and rowing/canoeing. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Mountain Pine Ridge lodge, you'll be 18.5 km (11.5 mi) from Rio on Pools and 22.9 km (14.2 mi) from Mountain Pine Ridge Forest Reserve.
View more Lodges in Mountain Pine RidgeOpens in a new window

What's nearby

  • Five Sisters Falls - 25 min drive
  • Butterfly Falls and Pool - 26 min drive
  • Thousand Foot Falls - 26 min drive
  • Barton Creek Cave Reserve - 39 min drive
  • Actun Tunichil Muknal Archaeological Reserve - 108 min drive

Getting around

  • San Ignacio (CYD-Town Airstrip) - 67 min drive

About this property

Hidden Valley Wilderness Lodge

Art Deco lodge with full-service spa and free valet parking
Hidden Valley Wilderness Lodge offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the luxury Hidden Valley Wilderness Lodge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Mountain Pine Ridge lodge.

  • 1 floor
  • 12 guestrooms or units
  • 6 buildings
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hidden Valley Wilderness Lodge offers 12 air-conditioned accommodations with private pools and fireplaces. This individually decorated and furnished accommodation has separate dining areas. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns and complimentary toiletries.

This Mountain Pine Ridge lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nikte' Ha has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: BZD 19 to 36 for adults and BZD 19 to 36 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hidden Valley Restaurant

Things to do

  • 24-hour pool access
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Rowing/canoeing
  • Spa tub

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Outdoor shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately BZD 19 to 36 for adults and BZD 19 to 36 for children
  • Airport shuttle fee: BZD 380.00 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number HOT00098

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hidn Valley Reserve Mountain
Hidden Valley Inn Mountain Pine Ridge
Hidden Valley Mountain Pine Ridge
Hidden Valley Hotel San Ignacio
Hidden Valley San Ignacio
Hidden Valley Inn Reserve Mountain Pine Ridge
Hidden Valley Inn Reserve
Hidden Valley Reserve Mountain Pine Ridge
Hidden Valley Reserve
Hidden Valley Wilderness
Hidden Valley Inn Reserve
Hidden Valley Wilderness Lodge Lodge
Hidden Valley Wilderness Lodge Mountain Pine Ridge
Hidden Valley Wilderness Lodge Lodge Mountain Pine Ridge

Frequently asked questions

Is parking available at Hidden Valley Wilderness Lodge?

Yep, Hidden Valley Wilderness Lodge has a free self car park and free valet parking.

How much does it cost to stay at Hidden Valley Wilderness Lodge?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hidden Valley Wilderness Lodge on 8 Jan 2025 start from AU$371.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hidden Valley Wilderness Lodge?

Yep, Nikte' Ha is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hidden Valley Wilderness Lodge have a pool?

Hidden Valley Wilderness Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What makes Hidden Valley Wilderness Lodge a romantic place to stay?

1 hot tub and couples spa treatments, as well as private pools and fireplaces in the guestrooms, help set the scene for a romantic weekend at Hidden Valley Wilderness Lodge.

Is Hidden Valley Wilderness Lodge family-friendly?

You bet! With amenities such as laundry facilities, free bike rentals and a deli, it's no surprise that Hidden Valley Wilderness Lodge is a hit with families.

Are there hot tubs in the rooms at Hidden Valley Wilderness Lodge?

No, but there are private pools in the guestrooms.

Does Hidden Valley Wilderness Lodge serve breakfast?

Sure does, full brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hidden Valley Wilderness Lodge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hidden Valley Wilderness Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hidden Valley Wilderness Lodge?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hidden Valley Wilderness Lodge?

No, pets are not allowed.

Hidden Valley Wilderness Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 1 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible experience we had at Hidden Valley wilderness Lodge. From the moment we got there until the day that we had to leave, our Vacation was made amazing by the wonderful staff. Besides being absolutely beautiful there, the staff went above and beyond to make my wife and I have the most memorable anniversary ever. A couple of mentions… Marving the tour Guide was absolutely incredible. Booking the tour through him was definitely worth it. He was very knowledgeable, patient and kind. I highly recommend taking tours with him. Kenny, our server was also incredible. Super friendly and very helpful during our stay there. The food was absolutely incredible and we would love to go back just to have another bite of something on their menu. We will definitely Make it back there sometime. Five star rating throughout.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic. The staff and service are honestly some of the best I have ever experienced. The food from renowned chef and staff was incredible. The property and grounds are beautiful, and our new villa was spectacular. Five star experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lodge with Great Service
This place was amazing. The view of the wilderness was awesome. We stayed in the Firewatch villa and had a front row seat to various birds with a great view. We took a guided tour of the property and saw 4 waterfalls, a hawk and had a private lunch at the secret pool with another waterfall and hammock. The staff was amazing. Marvin gave us a lot of information on our tour as did Vion when he took us cave tubing. They arranged our transportation from the airport and to the ATM cave. The front desk staff were very friendly and helpful with our daily itinerary. The food was delicious too and the servers were very friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal, beautiful, serene does not begin to describe Hidden Valley Wilderness Lodge. If you’re a hiker, or someone that just loves nature, I highly recommend this destination.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fire Tower
Stunning hotel in the middle of know where but easily to access MaYan parks. Staff could not be more helpful and are a joy to spend time with. The Frie Tower is exquisite and superb views and facilities. The outside restaurant (Slate) is not to be missed with outstanding food and experiences.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jehu

Liked: Staff & service
Great staff, very loving and attentive.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 4 nights in Feb 2024

10/10 Excellent

Arutyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in the middle of mountain pine ridge. Very adventurous place with so many beautiful sights. Just an amazing place from the staff to the food. Perfect 10/10
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Stayed 3 nights in Feb 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is lovely. 17,000 acres of gorgeous and diverse mix of pine forest and broadleaf jungle. Well defined trails, waterfalls you’ve for sure seen in a famous photo shoot. The resort itself is currently a repurposed large main house, surrounded by several smaller cottages. No central heating or a/c. All heated by wood burning fireplaces, although when we were there (January 2023) the wood was almost all too wet to burn. The resort is scheduled to close March 2023 for a major renovation, and will likely be closed for more than a year at the very least. No dangerous animals so be seen. We saw zero, in fact. Almost no mosquitos, due to the altitude, but the noseeums are for real, and unstoppable. The nightly cost of the current suites is high, but considering the exceptional service, and the gorgeous property, it’s probably reasonable. The excursions are lovely and probably charged at market rate, which were worth it because of Marvin, who is an incredible guide. Worth every penny. But then, With no other on-site options, you also need to buy 3 meals per day, in USD, on the resort, and these are very good for the most part, but NOT cheap, and add up very fast, and we quickly began to resent this part. The arranged transport to and from the airport was also not cheap at all. Could probably be found for half the price if privately arranged. In the end, it cost about $800 CDN per day for 2 people, not including any alcohol (we don’t drink)

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay at Hidden Valley Inn. The property itself is amazing, with miles of trails to waterfalls, secret swimming pools, farm, mountain views and more. The staff was incredible - Estelle, Keith, Chris, Misael, Calvin, Loretta. Amazing!
Stayed 3 nights in Jul 2022

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, gorgeous grounds, beautiful rooms in a remote 7000 acre preserve filled with trails, wildlifeu, birds and fauna. Quite a speuctacular place.
Stayed 5 nights in Jun 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
Everything about it was amazing except the weather was a bit too warm and there's no a/c there. We still really enjoyed our stay and hope to go back again.
Lolly Folly Lake
Tiger Run Falls
King Vulture Falls
Butterfly Falls
Stayed 1 night in May 2022

10/10 Excellent

Todd

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hidden Valley Inn is a great place to get away from it all, relax and just decompress. Situated in the Mountain Pine Ridge Reserve, the Inn is quaint, quiet and totally amazing. The food is excellent, the accommodations are top notch and the staff extremely attentive. There are tons of things to see and do and all help make the Hidden valley inn the place to stay. I would not hesitate to recommend this property to anyone.
Stayed 4 nights in Mar 2022

10/10 Excellent

Mark

Stayed 4 nights in Feb 2022

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property with amazing staff. This place is incredible!
Stayed 4 nights in Dec 2021

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. The food, the rooms and the customer service was beyond perfect. The hike and the atmosphere was beautiful.
Stayed 4 nights in Dec 2021

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Valley Inn was gorgeous- easy to find, but secluded. We hiked for hours without seeing anyone, and appreciated the advice from staff about where to hike and safety tips. The pools and waterfalls are worth a trip in themselves! The rooms/cottages were comfortable, clean and had everything we needed. Room service and dinner service was great.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lodge is lifted in a wonderful spot, especially for birders. The staff was very helpful and accommodating. If you're a birder, be sure to take a trip or two with Marvin. He is expert at finding birds and identifying them by sight and sound. The food was very good, though perhaps a bit expensive. Highly recommended.
Stayed 3 nights in Jun 2021

10/10 Excellent

Laura

Stayed 3 nights in May 2021

10/10 Excellent

shahid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle trip
It is beautiful property well maintained and food was good,only problem is the approach road is not good
Butterfly falls
Butterfly fall
Caracola ruins
Caracola ruins
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful. So much to see on the 7200 acres. Abundant wildlife . Pine forest and broadleaf jungle. Jaguar Reserve. Waterfalls everywhere. Could not believe what we were seeing. Made it hard to travel off the property to see other sites. Staff was wonderful. Ofelia ,Marissa Jaime,Hector made us feel right at home.Really looked out for us. Accommodations exquisite. Food and drinks top shelf. Must return. Just scratched the surface in five days.
Stayed 5 nights in Feb 2019

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort
remote high jungle experience
Hidden Valley Inn & Reserve is a small lodge with cottages that provides a high level of customer service. Expect friendly attention from all of the staff. I recommend visiting the butterfly falls and secret pools. Hiking in the area can be a little deceptive as the area is hilly and the humidity and heat can be high, so consider booking a ride with the lodge (or drive yourself) to the trail head. Mountain biking on the property is limited to the roads so don't expect any single track shredding; rather expect good cardio work outs. We also visited Caracol with the lodge guide. Not nearly as excavated as other ruins but not as busy either and you're already in the general area. We rented a jeep 4x4 from Crystal at the airport and drove. Had no problem what so ever but our weather was pretty dry. Very wet weather would be different as the the dirt roads to and around the lodge are pretty much packed clay. Gnats were a considerable bummer. The buggers would actually draw a little drop of blood. Take light weight long sleeves and pants. The room will need a little attention soon; new mattress, some grout work, but that's just a heads up to set your expectations, not really a knock on the lodge. Financially a shout out to Jamie, our happy and helpful front desk man and Marissa (sp? sorry!), our bartender who actually know who to make a real martini!
Stayed 3 nights in Jan 2019

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the effort to get there!
Absolutely wonderful place to stay! From the moment we walked in the door, everyone was welcoming. The food was excellent, the cabins were clean, comfortable and beautiful. It was amazing to wake up to the smell of pine trees and the sight of parrots.
Stayed 2 nights in Dec 2018