2/10 Terrible
Casey
Travelled with family, Business traveller
3 July 2024
Disliked: Amenities
We got in super late after a 16 hr drive and the person working the counter was asleep, then their pet friendly policy was for only dogs so we were asked to leave our cats in the rental. After asking if there were other places to stay at, the person at the counter then asked if we had $100 in cash and he would let us sneak the cats in…declined and ended up just skipping sleep and continued our additional 7hr drive and was told no refunds and that are card was already charged. Just needed a 4 hour nap so we could continue our drive safely….honestly disappointed how we were treated and talked to. Hotel policy didn’t match up with Expedia website….major flaw on both their parts. You’d think management would check all listings to make sure their information is correct
Casey
Stayed 1 night in Jun 2024