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Hôtel Le Relais

3.0 star property
Hotel in Lons with 24-hour business centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hôtel Le Relais

Daily buffet breakfast for a fee
Front of property
Twin Room
Lunch, dinner served; French cuisine, al fresco dining
Family Room | Mountain view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Rue de Strasbourg, Lons, Pyrenees Atlantiques, 64140
  • Piscine Aqualons
    13 min walk
  • Hippodrome de Pau
    19 min walk
  • Zenith de Pau
    4 min drive
  • Pau (PUF-Pau - Pyrenees)
    8 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Front of property
Citotel Atlantic Hotel
Pet-friendly
Parking included
Free WiFi
Breakfast available
4.5 out of 5, Wonderful, (198)
The price is AU$105
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Citotel Atlantic Hotel

About the area

Lons

At Hôtel Le Relais you'll be within a 20-minute stroll of Hippodrome de Pau and Piscine Aqualons. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a conference centre and a 24-hour business centre. Each morning buffet breakfast is available. There's also the convenience of RV/bus/truck parking. .Places within a 30-minute walk of this 3-property class Lons hotel include Zenith de Pau and Palais de Sports de Pau.

What's nearby

  • Hippodrome de Pau - 19 min walk
  • Zenith de Pau - 4 min drive
  • Château de Pau National Museum - 6 min drive
  • Boulevard des Pyrenees - 7 min drive
  • Palais Beaumont - 8 min drive

Getting around

  • Lescar Station - 7 min drive
  • Pau (PUF-Pau - Pyrenees) - 8 min drive

Restaurants

  • ‪Quick - ‬4 min drive
  • ‪Subway - ‬18 min walk
  • ‪Thang Long - ‬11 min walk
  • ‪New Bowling des Pyrénées - ‬18 min walk
  • ‪Au Grand Bonheur - ‬1 min walk

About this property

Hôtel Le Relais

Hotel in Lons with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Hôtel Le Relais. Self parking is free.

This 3-star Lons hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Le Relais offers 60 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,076 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 9.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

What is the cancellation policy at Hôtel Le Relais?

Hôtel Le Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Le Relais?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Hôtel Le Relais on 8 Oct 2024 start from AU$105.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Le Relais?

Yep, Hôtel Le Relais has a free self car park.

Does Hôtel Le Relais serve breakfast?

Yep, buffet brekkie is available daily.

Is there a free airport shuttle available at Hôtel Le Relais?

No, Hôtel Le Relais does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Le Relais?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Le Relais?

Check-in begins at 2:30 PM. Check-out time is 11:30 AM.

Hôtel Le Relais Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 137 reviews" "
Rating 8 - Good. 71 out of 137 reviews" "
Rating 6 - Okay. 19 out of 137 reviews" "
Rating 4 - Poor. 6 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and comfortable stay
Travelling to and from UK to Spain we find this a very convenient ovenight stop. A lift to all floors makes access very easy. Having tea/coffe making facilites is a real bonus. The rooms are a good size, the beds are comfortable and the linen is clean and fresh. I personally appreciate a bath however having the shower over the bath can make getting in and out a little hazardous. A hand rail would be a very good solution. The staff are very friendly and helpful. The hotel has good free car parking and it is located in a safe area with local hypermarket and other shops very close. There is a restaurant, a small bar and the breakfast is very good.
Stayed 1 night in Oct 2018

6/10 Okay

Peter

Stayed 1 night in Jul 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location and good value.
We use this hotel as an overnight stop on our way to Spain and back. The room was a little tired but more than adequate. The overbath shower was a little awkward to operate. The staff are very pleasant and efficient. The hotel is very quiet at night and there is a handy supermarket and petrol station very close by. On-site parking is good and the area seems very safe.
Stayed 1 night in Sep 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet with good facilities
We travel to Spain quite regularly and this is a great overnight stop at a very reasonable cost. It is easy to find and easy to park in the free car park. The hotel is welcoming, the staff are helpful and the breakfast is very good. The rooms are comfortable and the beds are large. We really appreciate having tea and coffee in the room and having a bath with overhead shower is very welcome. There is a large supermarket very close by and several other shops. We will continue to use this hotel.

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality\price
Very friendly, good location, beautiful town.

10/10 Excellent

J Lees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time at a Kyriad hotel and we found that it was beyond our expectations.The hotel was excellent and the staff were exceptional, worthy of a 5* hotel. The room, although not massive, had a large king size double bed and was very clean and comfortable The climate control for heating was easy to use and made the room very warm to return to on a very cold January night. The car parking was on site and included. We shall certainly make this chain of hotels our 1st choice for our journeys to and from Spain to UK.

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good basic hotel at a decent price
A little bit outside the centre of Pau but given the late booking and the fact the city was full of people doing the Etape du Tour I was very happy with the price and quality of hotel. Would definitely stay here again.

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service
Super acceuil et service .par contre les chambres sont un peu vieille.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Liked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cédric

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part aucun soucis au niveau de la chambre
Stayed 2 nights in May 2024

10/10 Excellent

Joël

Stayed 1 night in May 2024

4/10 Poor

CATHERINE

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Stayed 2 nights in May 2024

8/10 Good

olimpia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

ÉDOUARD

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Wladimir

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2023

4/10 Poor

Laurent, Le mee sur seine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Stayed 4 nights in Aug 2023

6/10 Okay

Nelly

Stayed 1 night in Aug 2023

2/10 Terrible

Elena

Disliked: Cleanliness, property conditions & facilities
Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Stayed 1 night in Aug 2023