Mt Hood Oregon Resort, BW Premier Collection

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mt Hood Oregon Resort, BW Premier Collection

Exterior
Outdoor pool
Outdoor pool
Premium bedding, memory-foam beds, in-room safe, desk
2 restaurants, breakfast served

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
68010 E Fairway Ave, Welches, OR, 97067
  • The Courses at Resort at the Mountain
    2 min walk
  • Salmon River
    7 min walk
  • Mountain Sports
    17 min walk
  • Troutdale, OR (TTD-Portland - Troutdale)
    43 min drive

Room options

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 2 Single Beds

Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

Standard Villa, Multiple Beds, Non Smoking, Kitchen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Microwave, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Patio, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 6
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Welches

A family-friendly stay in Welches awaits you at Mt Hood Oregon Resort, BW Premier Collection. Within steps you'll find The Courses at Resort at the Mountain and Salmon River within a 10-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at The Spa can include massages, body wraps and mani/pedis. The restaurant, Altitude, is open for breakfast, lunch and dinner. Enjoy the 2 outdoor tennis courts, golf course and outdoor swimming pool plus access to mini golf. 15000 square feet (1394 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of an area shuttle. .In proximity to this 3.5-property class Welches hotel you'll find Timberline Lodge Ski Area.

What's nearby

  • The Courses at Resort at the Mountain - 2 min walk - 0.2 km
  • Salmon River - 7 min walk - 0.7 km
  • Mountain Sports - 17 min walk - 1.4 km
  • Timberline Lodge Ski Area - 28 min drive - 30.6 km
  • Mount Hood Meadows - 35 min drive - 38.5 km

Getting around

  • Portland International Airport (PDX) - 53 min drive

Restaurants

  • ‪Dragonfly Cafe & Bakery - ‬4 min drive
  • ‪Barlow Trail Roadhouse - ‬3 min drive
  • ‪Brightwood Tavern - ‬6 min drive
  • ‪Zigzag Mountain Store - ‬3 min drive
  • ‪Coffee Brewsters - ‬15 min walk

About this property

Mt Hood Oregon Resort, BW Premier Collection

Family-friendly hotel with 2 restaurants and full-service spa
Mt Hood Oregon Resort, BW Premier Collection offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. An outdoor pool, a hot tub, and a sauna are also featured at the family-friendly Mt Hood Oregon Resort, BW Premier Collection.

This 3.5-star Welches hotel is smoke free.

  • 157 guestrooms or units
  • 2 levels
  • 17 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
Mt Hood Oregon Resort, BW Premier Collection offers 157 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Welches hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 6 to 16 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Mallards Cafe and Pub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 17 buildings
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 26 May:
  • One of the dining venues

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Ski storage
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain Welches
Resort Mountain Welches
BW Premier Collection Resort Mountain Welches
BW Premier Collection Resort Mountain
BW Premier Collection Mountain Welches
BW Premier Collection Mountain
BW Premier Collection Mt Hood Oregon Resort Welches
BW Premier Collection Mt Hood Oregon Welches
BW Premier Collection Mt Hood Oregon Resort
Mt Hood Oregon Resort BW Premier Collection
Mt Hood Oregon Resort, BW Premier Collection Hotel
Mt Hood Oregon Resort, BW Premier Collection Welches
Mt Hood Oregon Resort, BW Premier Collection Hotel Welches

Frequently asked questions

Is there a spa on site at Mt Hood Oregon Resort, BW Premier Collection?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

How much does it cost to stay at Mt Hood Oregon Resort, BW Premier Collection?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Mt Hood Oregon Resort, BW Premier Collection on 12 Dec 2024 start from AU$139.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mt Hood Oregon Resort, BW Premier Collection have a pool?

Mt Hood Oregon Resort, BW Premier Collection has an outdoor pool.

What luxury perks are available at Mt Hood Oregon Resort, BW Premier Collection?

Mt Hood Oregon Resort, BW Premier Collection features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Mt Hood Oregon Resort, BW Premier Collection a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Mt Hood Oregon Resort, BW Premier Collection.

Is Mt Hood Oregon Resort, BW Premier Collection family-friendly?

You bet! With amenities such as a playground and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Mt Hood Oregon Resort, BW Premier Collection is a hit with families.

Does Mt Hood Oregon Resort, BW Premier Collection serve breakfast?

Yeah, full brekkie is served daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Mt Hood Oregon Resort, BW Premier Collection?

No, Mt Hood Oregon Resort, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Mt Hood Oregon Resort, BW Premier Collection?

Yep, you can grab a meal at Mt Hood Oregon Resort, BW Premier Collection's onsite restaurant that serves breakfast, lunch and dinner.The dining venue is closed seasonally each year from October 1 until May 26.

What time are check-in & check-out at Mt Hood Oregon Resort, BW Premier Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Mt Hood Oregon Resort, BW Premier Collection?

Yep, Mt Hood Oregon Resort, BW Premier Collection has a 27-hole golf course. Golf lessons, mini golf, golf carts and golf clubs are also available.

Mt Hood Oregon Resort, BW Premier Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1006 reviews" "
Rating 8 - Good. 283 out of 1006 reviews" "
Rating 6 - Okay. 152 out of 1006 reviews" "
Rating 4 - Poor. 93 out of 1006 reviews" "
Rating 2 - Terrible. 61 out of 1006 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Lovely surroundings - premises, less
Stayed 1 night in Aug 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Is so good place to relax
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Best western should pull there name from this
Restaurant closed , pool heater broke and a ring around the hot tub that would make a truck stop proud . Spa and resort no last resort yes great value at 99.00 or less Worn out and needs major repair . Staff is incredible and personable
Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of work!
We were out in a “suite” near the golf course. View was nice, room was large but very outdated. “Suite” was technically two hotel rooms together. One of the AC didn’t work. We called the front desk to have it fixed. We were told someone would come to look ant it and no one ever showed up. Bed mattresses were stained. Gross! Couch mattress was very springy and uncomfortable. And the drawers to the nightstand kept opening and wouldn’t stay closed. The dining was ok. It’s a runner down, old golf course restaurant.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa L

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Paid a 30 dollar resort fee per day. Gym was closed, bar and restaurant closed, pool was dirty, hand rails on pool were wanky and loose. Keys did not work half the time. Would have been ok if I didn't have to pay resort fee.
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN JAY, Roseville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Pierre, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in an amazing setting!
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Travelled with group
Liked: Staff & service
I booked this space for a friend's birthday overnight stay. The staff was great at helping us with our needs but we were not impressed.we stayed in the "suites" near the golf course. The room felt old and stale. The air conditioner was extremely loud. The ceiling had dark brown -red splatter that was difficult to miss. The porch light did not turn on and the furniture drawers kept opening on their own the entire time we were there. For the cost, I don't think I would book again.
Stayed 1 night in Aug 2024

2/10 Terrible

Charlotte

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Check in slow
Stayed 1 night in Aug 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fabian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced and run down
Dated and run down. Crazy expensive for what you get. The whole resort was nice about 20 years ago. Pool, hot tub and all the walkways are eroded and falling apart. Main restaurant was close. Rooms are also dated and missing decor on the walls. Clips still on the walls from what ever was hanging. Just utterly overpriced
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is in need of care. There were holes in ceilings, decor worn from the 80’s and the cafe is really minimal, not really a dining spot. Not worth the cost of the stay
Stayed 1 night in Aug 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles B

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Setting not enough to overcome problems
The setting is beautiful and the resort seems like it was once pretty nice. They “upgraded” us to a suite, but the room was very tired. Beyond being generally dated, the furniture in our room was disintegrating, and we had to pick up pleather pieces constantly so our baby would stop trying to eat them. Our first room had a broken air conditioner so they moved us. The second room also had a broken air conditioner in the bedroom. The pool was nice but freezing. And although we had a patio outside our room, there was a yellow jacket nest in it and my other child was stung. The staff were friendly and helpful and the mountain setting was great. Seems like an owner/management issue. In the end, it was probably not worth the price we paid.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and restful place to stay near Mt. Hood.
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Travelled with group
What happened?????
A resort stay after camping...oops! There was a time when the Mt. Hood Oregon resort was amazing....so what happened? It might be high time for a complete makeover because the site itself is absolutely stunning! First of all, the only restaurant open is the golf course pub. And lo and behold, on Monday morning with the kids, it wasn't open! Why? because there was a planned electrical service blackout so they determined it would stay closed all day. So when is this blackout...anytime between 8 AM and 3 PM was the answer from reception. Shouldn't we have been told this upon checking in? INEXCUSABLE! Couple that with what can definitely be crowned as the WORST in-room coffee ever to have been served and this stay was doomed. And IF you DO decide to go, don't get a ground floor room unless you like living under heards of animals! Plus, if you go for a swim....you'll need goggles! It was BEYOND dirty and it is high season!
Stayed 1 night in Jul 2024

10/10 Excellent

lana

Stayed 2 nights in Jul 2024

2/10 Terrible

Aleksandra

Stayed 2 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Thomas, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely mountain escape. Beautiful area to walk. We don't golf, but the rhodo garden was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Sayali

Stayed 1 night in Jul 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Love the destination, rooms need updating.
The furnishings in our room are (still) really out dated. We have been coming here for over 15 years and they were talking about doing updates back then but most of it is still the same. They are currently renovating the restaurant and the exercise room, but the actual rooms need new furniture (chairs, cabinets, countertops, etc.) as they look like they are the original furniture from when the resort was first established.
Stayed 2 nights in Jul 2024