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Sheraton Batumi Hotel

5.0 star property
Luxury Batumi hotel in Old Boulevard with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Batumi Hotel

Club Suite, 1 King Bed, Non Smoking, Terrace | View from room
Exterior
Casino
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available

Explore the area

Map
28 Rustaveli Street, Batumi, 6000
  • Batumi Beach
    3 min walk
  • 6 May Park
    3 min walk
  • Batumi University
    4 min walk
  • Batumi Intl. Airport (BUS)
    15 min drive

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, Terrace

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Premium bedding
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 304 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Twin Room, 2 Single Beds, Non Smoking

Club Twin Room, 2 Single Beds, Non Smoking

Club Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Corner

Executive Room, 1 King Bed, Non Smoking, Corner

Executive Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Batumi

Pool
Spa
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (197)
The price is AU$224
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hilton Batumi

About the area

Batumi

A luxury stay in the heart of Batumi awaits you at Sheraton Batumi Hotel. Within a short 5-minute stroll, you'll find Batumi Beach and Batumi University. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a casino. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The restaurant, 360 Sky Bar & Restaurant, serves international cuisine and is open for lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 22357 square feet (2077 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Old Boulevard hotel include Europe Square and Ali and Nino.

What's nearby

  • Batumi Beach - 3 min walk - 0.3 km
  • Batumi University - 4 min walk - 0.4 km
  • Europe Square - 8 min walk - 0.7 km
  • Batumi Dolphinarium - 10 min walk - 0.9 km
  • Ali and Nino - 18 min walk - 1.6 km

Getting around

  • Batumi Intl. Airport (BUS) - 15 min drive

Restaurants

  • ‪360 Sky Bar - ‬1 min walk
  • ‪Noema Lounge - ‬4 min walk
  • ‪Tserodena | ცეროდენა - ‬6 min walk
  • ‪Neocca - ‬1 min walk
  • ‪Grill Town - ‬5 min walk

About this property

Sheraton Batumi Hotel

Luxury Batumi hotel in Old Boulevard with 3 restaurants
Sheraton Batumi Hotel offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 22357 square feet (2077 square metres) and includes a conference centre. A casino, a hot tub, and a sauna are also featured at the luxury Sheraton Batumi Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Batumi hotel.

  • 202 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 22357 sq ft of conference space
  • 2077 sq. m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Sheraton Batumi Hotel offers 202 accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Georgian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: GEL 55.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 360 Sky Bar & Restaurant
  • Jasmine Lounge Bar
  • Lobby Bar
  • Sunflower Restaurant

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (22,357 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift (198 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GEL 166 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GEL 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GEL 55.50 per person
  • Airport shuttle fee: GEL 30 per room (one-way)
  • Pet fee: GEL 166 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GEL 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Batumi Hotel
Batumi Hotel Sheraton
Batumi Sheraton
Batumi Sheraton Hotel
Hotel Sheraton Batumi
Sheraton Batumi
Sheraton Batumi Hotel
Sheraton Hotel Batumi
Sheraton Batumi Hotel Hotel
Sheraton Batumi Hotel Batumi
Sheraton Batumi Hotel Hotel Batumi

Frequently asked questions

What is the cancellation policy at Sheraton Batumi Hotel?

Sheraton Batumi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Batumi Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Batumi Hotel on 28 Nov 2024 start from AU$181.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Batumi Hotel?

Yep, Sheraton Batumi Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Sheraton Batumi Hotel?

Yep, Sheraton Batumi Hotel is a short 3-minute walk from Batumi Beach.

Is there a spa on site at Sheraton Batumi Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Sheraton Batumi Hotel have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from June 01 to September 30).

What luxury perks are available at Sheraton Batumi Hotel?

Sheraton Batumi Hotel features a Turkish bath, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Batumi Hotel a romantic place to stay?

1 hot tub and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Batumi Hotel.

Is Sheraton Batumi Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Sheraton Batumi Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Batumi Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Batumi Hotel serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Batumi Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Batumi Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Batumi Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Batumi Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 198 reviews" "
Rating 8 - Good. 44 out of 198 reviews" "
Rating 6 - Okay. 24 out of 198 reviews" "
Rating 4 - Poor. 6 out of 198 reviews" "
Rating 2 - Terrible. 8 out of 198 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dadi

Stayed 5 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Batumi
Best hotel in Batumi ! Staff are helpful, from check in to check out. Spa facility is amazing (indoor pool, jacuzzi, sauna, Turkish bath until 11pm) also the spa treatments and friendly staff. Outdoor pool has great atmosphere The beach (has stones and not sand, bring proper water shoes) is beautiful with sunbeds (10 lari each) The restaurant at the pool is good also the one on 20th floor has great views and food you should start there. There are many restaurants around the hotel (much cheaper than the one in the hotel), the boardwalk is 2 minutes away from the hotel and it is beautiful can also rent a scooter/ bicycle/ large bicycle of 4 people etc.. can ride around to either directions- the mall (go left)/ ali&nino moving statue/ Ferris wheel (go right). Taxi from airport to the hotel 10-15 lari, only cash (if you order from the hotel it cost around 40). Will definitely return to this specific and great hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Batumi!
Beautiful property and an amazing location! I highly recommend!
Stayed 4 nights in Jun 2024

10/10 Excellent

Nuriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream holiday
It was amaing.We enjoy very much. We took a superior room that was very big and comfortable.
Stayed 7 nights in Jun 2024

10/10 Excellent

Anri, Batumi

Liked: Cleanliness
Stayed 5 nights in Jun 2024

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately the hot water could not reach the 19th floor where I was allocated. Was notified of a refurbishment being undertaken after I accepted a booking which meant lower floors were unavailable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very nice property

6/10 Okay

Itay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not in the quality that we expected. Lots of things were old broken or looked run down.
Stayed 4 nights in Aug 2023

2/10 Terrible

Maha

Disliked: Cleanliness, property conditions & facilities
Don’t deserve 5 star.. bad experience from the first minute I entered till the end.. I don’t recommend this hotel to anyone

4/10 Poor

Pnina

Disliked: Cleanliness, staff & service
Shalomrav, my wife and I are staying at your hotel from June 4th to June 9th. We arrived at the hotel and were given a very shabby corner room in the ceiling, there was a hole in the bathroom, and moisture from my time with an employee, which required us to contact you with room number 1212. Then we were given another room, 414, which in our opinion is disrespectful to Sartu Hotel, the phone in the room did not work on the first day, there was no room service , and there was no mini bar and no refrigerator, the curtains were torn, we went to the reception again and we were indeed sent a refrigerator that was dirty from the inside, without the contents of the mini bar, but the phone had not been repaired until this moment so that in every way we had to go down and of course we could not order new services, whenever it was necessary To contact you, we had to go up and down and wait in line for reception, it was simply not convenient. We are regular guests of the hotel and have stayed on several occasions and this is our favorite hotel in Batumi, despite the high price we always knew we would get value for money, unfortunately this time we were very disappointed and in my opinion we did not get value for the money paid, Sheraton hotels are known for their level of service and quality, so the disappointment is very big. Just to clarify Despite our requests, no action was taken and the feeling was that there was disrespect on your part.
Stayed 5 nights in Jul 2023

10/10 Excellent

yossi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Shameka, Miami

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location beautiful building
Great location beautiful building. Everything that i expected from that type of hotel
Stayed 2 nights in Oct 2022

6/10 Okay

revivit

Stayed 4 nights in Aug 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Neil

Stayed 1 night in Jul 2022

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

LAWRENCE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2021

2/10 Terrible

DAVID

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean there was a geek in the room and the lavabo didn't works .i think its enough for a suit a5 1500$
Stayed 4 nights in Sep 2021

2/10 Terrible

Raghdah

Travelled with family
Disliked: Cleanliness
The suite looks nothing like the pictures, the furniture is overused. The bathroom is very small, the bath top is super dirty with sticky material on the floor ( house keeeping tried to clean it, they couldn’t) You have to call each day for complementaries of the toilet, I had to buy my tooth brush and paste. Their English is very poor, they took my bed cover and they didn’t return it, I called the reception many times each time they get me something wrong a blanket, bed sheets. The supervisor of house keeping had to come herself with a mad face to see what do we want. Staff not all friendly. No coffee maker Literally my wort experience ever :)
Stayed 6 nights in Aug 2021

6/10 Okay

hamad

Disliked: Property conditions & facilities
not 5 star Hotel
AC system was not working at all , it was very hot … I contacted front desk many time they promised me to come and check with no show .. finally I found that the Hotel AC system is broken and they trying to fix. also bathroom maintains not so good licking water inside the room after shower general furniture is so so condition , do not expect fine 5 star hotel location was really good and the restaurant sky bar is amazing .
Stayed 3 nights in Jun 2021

8/10 Good

Samim serdar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and professional staff
It was very comfortable when you consider the hotels in same area. Sheraton batumi is one of the best hen it comes to food and dining at skybar
Stayed 2 nights in Mar 2020

4/10 Poor

Victor

Stayed 3 nights in Dec 2019