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Castletown Hotel

3.0 star property
Eco-certified hotel with restaurant and bar/lounge
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Castletown Hotel

Exterior
Beach nearby, white sand
Reception
Family Double Room, 1 Double Bed with Sofa bed
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Main Street, Thurso, Scotland, KW14 8TP
  • The Green
    5 min walk
  • Castlehill Heritage Center
    8 min walk
  • Dunnet Bay Beach
    14 min walk
  • Kirkwall (KOI)
    109 min drive

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Sofa bed
Down duvet
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Premium bedding
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use (Single use)

Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Interior detail
Pentland
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (277)
The price is AU$201
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Pentland

About the area

Thurso

At Castletown Hotel you'll be within just a 10-minute stroll of The Green and Castlehill Heritage Center. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The family restaurant, Main Restaurant, is open for breakfast and dinner. Bar Lounge is the hotel's own bar, serving drinks along with dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Thurso hotel include Dunnet Bay Beach and Dunnet Bay Distillery.

What's nearby

  • Dunnet Bay Beach - 14 min walk
  • Dunnet Bay Distillery - 5 min drive
  • Scrabster Ferry Terminal - 10 min drive
  • Dunnet Head Lighthouse - 12 min drive
  • Castle of Mey - 15 min drive

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Eco-certified hotel with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at the eco-certified Castletown Hotel. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in 2020.

This 3-star Thurso hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castletown Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

What is the cancellation policy at Castletown Hotel?

Castletown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castletown Hotel?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Castletown Hotel on 29 Sept 2024 start from AU$172.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castletown Hotel?

Yep, Castletown Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Castletown Hotel?

Yep, Castletown Hotel is a short 14-minute walk from Dunnet Bay Beach. Fun beach activities include windsurfing, body boarding and kayaking.

What makes Castletown Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Castletown Hotel.

Is there a free airport shuttle available at Castletown Hotel?

No, Castletown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Castletown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Castletown Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Castletown Hotel?

Dogs are welcome at Castletown Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Castletown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 385 reviews" "
Rating 8 - Good. 125 out of 385 reviews" "
Rating 6 - Okay. 44 out of 385 reviews" "
Rating 4 - Poor. 12 out of 385 reviews" "
Rating 2 - Terrible. 7 out of 385 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good,nice clean room with excellent shower.Food in evening restaurant and also breakfasts was superb with a wide choice.Very friendly helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay, staff were so friendly and helpful. The room was superb and spacious. The food choice and quality was exceptional. Very reasonably price for food and drinks. Would have no hesitation in recommending it and will stay there again, hopefully soon.
Stayed 1 night in Jun 2024

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service, amenities
Small room in an economy hotel.
Stayed 2 nights in May 2024

8/10 Good

Anna

Travelled with family
Liked: Staff & service
Fantastic staff 5*, fabulous breakfast tv not working - no channels no connection Small room, sofa not comfortable. Good few cobwebs in the room and in the bathroom. No hangers in the bathrooom - no place to hang clothes or towels !
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Carol

Travelled with family
Disliked: Amenities, property conditions & facilities
The walls were thin and could hear other noises, bed was uncomfortable and squeaked , bathroom door didn’t close. Room was tiny.
Stayed 1 night in May 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Not far from Thurso. Very nice buffet full breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
Wife nd I spent weekend at Hotel. Staff couldn't do enough to help. Room was well laid out with all required for a good stay. Had meal in restaurant first night was so good and great value booked for the second night also. Will stay there again when in area. Made our relaxing trip a very pleasant time away
Stayed 2 nights in May 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The inside was what I consider a good highland hotel, with descreet decor, of a highland flavour, especially the carpets. Was a bit of a surprise after the outside. The signs for the car parking were not brilliant and the area small for a busy hotel. Guests were generally tidy parkers which respected others needs
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 1 night in May 2024

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were delightful and very helpful. The breakfast was excellent and gave you lots of choices, including fresh fruit with yogurt. The rooms were clean, a little small, but we spent very little time there, only to sleep.
Stayed 2 nights in Apr 2024

8/10 Good

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Hayley

Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room Friendly staff Value for money Yummy breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary, Burton on Trent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at Castletown Hotel really looked after me again this week, will definitely be staying again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vijay, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Gary, Burton on Trent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good as usual, staff are great, will stay again.
Stayed 4 nights in Feb 2024

10/10 Excellent

mary, BRAMBLETON

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. Each staff member is friendly, kind, and helpful. A generous breakfast was included, and they accomodated me by serving me before hours. Housekeeping tidied my room between check in/out. Castletown Hotel is a great place to stay!

10/10 Excellent

mary, BRAMBLETON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent
Stayed 1 night in Dec 2023

10/10 Excellent

mary, BRAMBLETON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the very best
Stayed 1 night in Dec 2023