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Grupotel Alcudia Suite

4.0 star property
Beach aparthotel near Playa de Muro
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Alcudia Suite

Beach nearby
Interior entrance
Breakfast and dinner served, Mediterranean cuisine
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    3 min walk
  • Platja dels Francesos
    12 min walk
  • Alcúdia Beach
    7 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Premium bedding, in-room safe, desk, free cots/infant beds

Double Room, Balcony (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
  • 35 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Premium bedding, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony (2 adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Premium bedding, in-room safe, desk, free cots/infant beds

Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Single Beds

About the area

Muro

At Grupotel Alcudia Suite you'll be within just a 5-minute stroll of Playa de Muro and within 15 minutes of Platja dels Francesos. Highlights at this beach aparthotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a balcony or patio and a safe. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A desk and a phone are also available. .At the aparthotel's own poolside bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers as well as access to bike hire and a playground. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 8 AM and 10 AM. .Within a 15-minute drive of this 4-property class Muro aparthotel, attractions include Alcúdia Beach and Pollensa Port.
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What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Albufera Natural Park - 2 min drive - 1.2 km
  • Hidropark - 6 min drive - 4.4 km
  • Alcúdia Beach - 7 min drive - 2.4 km
  • Alcúdia Port - 7 min drive - 5.0 km

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca (PMI) - 50 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬17 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Grupotel Alcudia Suite

Beach aparthotel near Playa de Muro
Some rates at Grupotel Alcudia Suite are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Alcudia Suite offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Grupotel Alcudia Suite.

Smoking is allowed in designated areas at this 4-star Muro aparthotel.

  • 122 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Grupotel Alcudia Suite offers 122 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool
  • Free cot
  • Playground

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 122 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number H-PM-1972

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Frequently asked questions

What is the cancellation policy at Grupotel Alcudia Suite?

Grupotel Alcudia Suite offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grupotel Alcudia Suite?

Yep, Grupotel Alcudia Suite is a short 3-minute walk from Playa de Muro. Fun beach activities include scuba diving.

Does Grupotel Alcudia Suite have a pool?

Grupotel Alcudia Suite has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is Grupotel Alcudia Suite family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Grupotel Alcudia Suite is a hit with families.

Does Grupotel Alcudia Suite serve breakfast?

Sure does, buffet breakfast is offered daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Grupotel Alcudia Suite?

No, Grupotel Alcudia Suite does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Alcudia Suite?

Yep, they've got a poolside bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grupotel Alcudia Suite?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grupotel Alcudia Suite?

No, pets are not allowed.

Grupotel Alcudia Suite Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 61 reviews" "
Rating 8 - Good. 24 out of 61 reviews" "
Rating 6 - Okay. 7 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

LUCIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Patrice

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Noemi

Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Chun Yeung Leslie

Stayed 6 nights in Jun 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022

10/10 Excellent

Songmi

Travelled with group
Liked: Amenities, property conditions & facilities
Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff Very Clean
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, perfect location, friendly staff
One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Stayed 7 nights in Jul 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Stayed 8 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Stayed 10 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff and good food
Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Stayed 5 nights in Oct 2017

6/10 Okay

Mack, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Clean 3 star hotel
I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Stayed 9 nights in Jul 2017

10/10 Excellent

Barry, Gloucester, UK

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!

10/10 Excellent

Ylva

Liked: Cleanliness, room comfort
Stayed 10 nights in Aug 2024

6/10 Okay

Jasmin

Travelled with family
Liked: Amenities
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024

10/10 Excellent

marion

Travelled with family
Liked: Cleanliness, room comfort
Bien placé pour sillonner l île
Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable
Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024

8/10 Good

RAFEL

Stayed 2 nights in Apr 2024

10/10 Excellent

juan carlos alted

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, room comfort
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024

8/10 Good

Damian

Stayed 2 nights in Apr 2024