Iberostar Selection Playa de Muro Village

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Iberostar Selection Playa de Muro Village

Exterior
Aerial view
Minibar, in-room safe, desk, free cots/infant beds
4 restaurants, breakfast, lunch served; local and international cuisine
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Avenida de la Albufera, 6, Muro, Mallorca, 7458
  • Playa de Muro
    4 min walk
  • Platja dels Francesos
    17 min walk
  • Albufera Natural Park
    2 min drive
  • Palma de Mallorca (PMI)
    51 min drive

Room options

Family Suite, Pool View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Suite (Single Use)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Bathrobes
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 1
  • 2 Large Single Beds

Family Suite (Single Use | Basic)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Bathrobes
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 1
  • 2 Large Single Beds

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Family Suite, Garden View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Suite

Highlights

Terrace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Family Suite (Basic)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Superior Double Room Single Use, Terrace

Highlights

Terrace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

Superior Double Room, Terrace

Highlights

Terrace
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Muro

A luxury stay in Muro awaits you at Iberostar Selection Playa de Muro Village. Within a 5-minute stroll you'll find Playa de Muro and Platja dels Francesos within a 20-minute walk. Highlights at this beach hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include Thai massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Restaurante Gregal, serves local and international cuisine and is open for breakfast and dinner. Burger House is the hotel's own bar, serving drinks along with lunch. Enjoy the indoor swimming pool, free kids' club, gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also the convenience of car rentals on site. .Within a 20-minute drive of this 5-property class Muro hotel, attractions include Alcúdia Beach and Pollensa Port.

What's nearby

  • Playa de Muro - 4 min walk
  • Albufera Natural Park - 2 min drive
  • Hidropark - 7 min drive
  • Alcúdia Port - 7 min drive
  • Alcúdia Beach - 8 min drive

Getting around

  • Sa Pobla Station - 20 min drive
  • Palma de Mallorca (PMI) - 51 min drive

Restaurants

  • ‪Bellevue - ‬6 min drive
  • ‪L’Épicerie Alcudia - ‬3 min drive
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬5 min drive
  • ‪Playero - ‬4 min drive

About this property

Iberostar Selection Playa de Muro Village

Elegant beach hotel and 2 outdoor swimming pools
Some rates at Iberostar Selection Playa de Muro Village are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Selection Playa de Muro Village offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

A children's pool, a health club, and a hot tub are also featured at the luxury Iberostar Selection Playa de Muro Village.

Smoking is allowed in designated areas at this Mediterranean Muro hotel.

  • 1 floor
  • 202 guestrooms or units
  • 7 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 1988
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Iberostar Selection Playa de Muro Village offers 202 accommodations with minibars and a safe. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include Thai massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BeachBar&Restaurant Embat
  • Burger House
  • Restaurante Gregal
  • Restaurante Gust

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 100% renewable energy
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iberostar Muro
Iberostar Playa Muro
Iberostar Playa Muro Village
Iberostar Playa Village
Iberostar Playa Village Hotel
Iberostar Playa Village Hotel Muro
Iberostar Playa De Muro Village Hotel Playa De Muro
Iberostar Playa De Muro Village Majorca
Playa De Muro Iberostar
Iberostar Selection Playa Muro Village Hotel
Iberostar Selection Playa Muro Village
Iberostar Selection Playa Village
Hotel Iberostar Selection Playa de Muro Village Muro
Muro Iberostar Selection Playa de Muro Village Hotel
Hotel Iberostar Selection Playa de Muro Village
Iberostar Selection Playa de Muro Village Muro
Iberostar Playa de Muro Village
Iberostar Selection Playa Village Hotel
Iberostar Selection Village
Iberostar Selection Playa de Muro Village Muro
Iberostar Selection Playa de Muro Village Hotel
Iberostar Selection Playa de Muro Village Hotel Muro

Frequently asked questions

What is the cancellation policy at Iberostar Selection Playa de Muro Village?

Iberostar Selection Playa de Muro Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Iberostar Selection Playa de Muro Village?

Yep, Iberostar Selection Playa de Muro Village is a short 4-minute walk from Playa de Muro. Fun beach activities include waterskiing, windsurfing and parasailing.

Is there a spa on site at Iberostar Selection Playa de Muro Village?

Yep, there is an onsite spa at Iberostar Selection Playa de Muro Village. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Iberostar Selection Playa de Muro Village have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Iberostar Selection Playa de Muro Village?

Iberostar Selection Playa de Muro Village features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Iberostar Selection Playa de Muro Village a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Iberostar Selection Playa de Muro Village.

Is Iberostar Selection Playa de Muro Village family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Iberostar Selection Playa de Muro Village is a hit with families.

Is there a free airport shuttle available at Iberostar Selection Playa de Muro Village?

No, Iberostar Selection Playa de Muro Village does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Playa de Muro Village?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Playa de Muro Village?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Iberostar Selection Playa de Muro Village?

No, pets are not allowed.

Iberostar Selection Playa de Muro Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 214 reviews" "
Rating 8 - Good. 83 out of 214 reviews" "
Rating 6 - Okay. 13 out of 214 reviews" "
Rating 4 - Poor. 5 out of 214 reviews" "
Rating 2 - Terrible. 3 out of 214 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonny Mac

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem! A Very Special Place Hotel Overall It's been a great experience. Quite unexpected due to so many fun options for kids and family. Various pools to swim across and just by the beach front. Restaurants Food is great all around. I normally don't feel like this way about many 5* hotels I have visited over the years. But this one has definitely standout. Kids Club My twin girls enjoyed the kids club a lot as they had many different activities every day. It was well spread out to ensure they wouldn't get bored. Night Events Many different night events. Also for kids and adults. The entertainment staff are brilliant and incredibly talented. Well patience with everyone. Reception It was a good reception once we walked through the doors and at anytime we needed them. I can't fault any of the staff and just appreciate the dedication to the guests. Special Thanks to Hulda from Entertainment Team which has been amazing to my girs, Anna, Alicia from Kids Club, Virginie from pool bar, Tolve and reception team. We Will Be Back Next Year. (Ps. I have not ever re-visit other hotels before but coming back to this one seems a must). Thank You. You've definitely made our holiday very special.
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Stayed 5 nights in Jun 2024

10/10 Excellent

candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot - we will be back! Family of 4 (girls, 11 & 13). Super easy self parking and a perfect spot to come home to after a day of exploring.
Stayed 3 nights in Jun 2024

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a really nice time at Iberostar Selection Playa de Muro Village. We particularly liked the room setup. We had a suite and a family suite, and both were spacious, with large balconies and good facilities, e.g. Nespresso machines, microwaves, a well stocked mini bar, and similar. The beds were extremely comfortable, too! Food was very good - better than expected. We booked half board. Unfortunately we only had access to the buffet with this, but the quality of the food was generally very high, and the service was spot-on. There was a lot of good sea food on offer! Things we didn't love: We tried to contact the hotel well before our arrival to ensure that our rooms were next to each other (easier with a relatively young child...), but the email that we sent through the Expedia app went unanswered. We then used Iberostar's own online check-in to reserve two rooms, next to each other, but the hotel could not find a record of one of the bookings (although I had a confirmation email!). So we weren't as close together as we had planned. No huge drama, but as we went out of our way to sort this pre-arrival, it was annoying. The hotel manager was incredibly nice and tried to help, but there were no good options for us available. The spa / indoor pool is shared with the 4-star hotel next door, and it was quite overcrowded when we went, and a little chaotic. Also, the changing facilities were really poor - zero privacy and not very clean.
Stayed 8 nights in Mar 2024

6/10 Okay

Christopher

Stayed 5 nights in Sep 2023

8/10 Good

Trine Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Wonderful stay at a great resort! B u t … Since we are an adult couple, we would have preferred that this was an adult only resort. Because it was a lot of noise and crying from kids and babies - at breakfast, dinner, by the pool and at the beach. It wasn’t quiet for a second - and that was what we really needed. But - we discovered a little late that at least for dinner, that there were a small adults only- section. Wish they could have told us at check in or at least in the restaurant when we said our room number and they saw that it was just the two of us. And for improvement: Maybe it could be an area by the pool as well - only for adults? Besides this, we really really love Playa de Muro Village. And lovely lady at the reception that did the check in ( Carina maybe?). And let us not forget LUKAS !!! The entertainer! He was a blast!!! Sooo nice and so funny!! And great that he joined many guests from different nations to make sangria all together! You must do everything you can to KEEP him at your hotel!!! And - it was very nice that one of the waitresses every day offered a drink by the pool. Super nice indeed.
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly.
Stayed 11 nights in Aug 2023

10/10 Excellent

James

Stayed 3 nights in Jul 2023

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel with very pleasant staff. Wish there were more a la carte options for dining throughout the day, unfortunately had to resort to dining across the road with the tacky tourist restaurants.
Stayed 5 nights in Jun 2023

6/10 Okay

Anand

Travelled with partner
Liked: Staff & service, property conditions & facilities
Not a 5 star hotel. It is decent and close to Beach. We did not eat breakfast but judging by the taste of coffee, the breakfast may not be amazing. Staff are friendly but checkin process in chaotic due to under staffing. Rooms are decent and it is a family and kids friendly place. Not the best place for people without kids.
Stayed 2 nights in May 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend playa de muro village. Access to the beach was from the hotel so felt safe for little ones, and the hotel facilities are fantastic. There is an indoor pool in case it is too chilly to use the outdoor pools. The kids evening entertainment was a hit, but we missed out on alone time as didn’t realise the kids club was only available for drop off from 4yo (we have a 5yo and 2yo). Quality of food was great, but lunch options were limited tbh. Would highly recommend a stay here, especially if you love to cycle as there are a lot of cyclists around alcudia! We stayed in April and it was a bit chilly, might be better in May.
Stayed 6 nights in Apr 2023

6/10 Okay

Tonya

Stayed 2 nights in Sep 2022

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Overall Hotel not true 5* and very over priced
Stayed 8 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good beach and food, poor check-in and comfort
Not a great attitude from the reception staff during check-in, telling us that the room we booked didn't exist and blaming Hotels.com for advertising this non-existing room. Eventually, after dragging our luggage from one room to another for an hour, they put us into an OK-ish room but still not as advertised, and refused to upgrade us to a better room for free. Buffet breakfast/dinners were generally good, particularly, in the beachfront cafe. We enjoyed the meals and the view. The beach itself is nice, but very narrow and overcrowded with beach umbrellas/chairs. If you don't wish to use them, you basically have no space left for you. Apart from the hotel, there is pretty much nothing to do outside within walking distance, which is pretty sad. It's good that we stayed only for 4 nights. P.S.: Beware, this "family-friendly hotel" has no lifts, so if you've got a pushchair, you'll need to conquer stairs multiple times a day.
Stayed 4 nights in Jun 2022

10/10 Excellent

NL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family choice
Great hotel for families. Beautiful location right on the beach (although the beach gets quite windy in the afternoons). Enjoyed our stay very much
Stayed 4 nights in May 2022

8/10 Good

Dominic

Stayed 4 nights in May 2022

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, property was pristine, buffet was varied and well-suited to a family. Overall very impressed and will definitely consider a return trip.
Stayed 3 nights in May 2022

10/10 Excellent

Jenni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family trip
Service is top noch and would recommend this place for family with kids. Activities are fun and very relaxing place to be at.
Stayed 2 nights in Sep 2021

10/10 Excellent

Nok Lai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it comes to hotels I think here are the most important categories 1. Location 2. Room and hotel quality 3. Friendliest of staff and service 4. Entertainment 5. Food 1. Location very good with lovely beach outside of hotel. Lots of shops and restaurants nearby 2. Room and hotel quality satisfactory with the only exception that air conditionally poor and takes ages to cool room down 3. Amazing staff.. the staff are clearly happy to be working there and everyone are friendly and willing to help. The lovely touches are like they remember what you like to eat, remember your names etc. Best I have seen. Special mention to a staff called Conchita, my kids loved her!! 4. Incredible entertainment, shows every evening, one for kids and another for the grown ups. Even lots o entertainments by pool during the day too. Obviously given real thought process. One of the best I have experienced 5. Amazing food and not shy on ingredients. Different food every day in the buffet ensuring that you won’t be bored. Great quality and good variety. Was there for 14 days and was not bored by the end of it having eaten there for breakfast and dinner every day for 2 weeks there. What an amazing hotel, would definitely go back, not the best rooms or the fanciest hotel I have been to but certainly the best as a whole package. My wife and my two daughters (4 and 2) loved it. We made many friends there too which tells you the friendly vibe the hotel gives
Stayed 13 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food could use some improvement, but was good overall. Some things in all inclusive, are not, included at all. Had ants in the room, no big deal im used to that, shower faucet was very hard to regulate and had occasional changes in temperature.
Stayed 10 nights in Jul 2021

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but not good value for money
Overall the hotel is recently refurbished but not what I would call a 5 star facility. We staid an extra 4 nights at the 4 star iberostar next door at half the price and hardly notice a difference. So far only the buffet quality seems slightly superior but not good value for money. Very friendly staff but I wish I didn’t waste my money as it was not a true five star experience Mx
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The water of swimming pool was freezing
Stayed 3 nights in Sep 2019

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Had a great stay. Lovely and comfortable facilities, would definitely go again
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. App to contact staff brilliant idea. Food really nice. Lots of choice. Great for kids.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019