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Sheraton Oman Hotel

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Sheraton Oman Hotel

Indoor pool, 2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas
Outdoor banquet area
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
The current price is AU$143
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Ruwi, Muscat, 112
  • Muscat Central Business District
    ‪13 min walk‬
  • Muttrah Souq
    ‪5 min drive‬
  • Muttrah Corniche
    ‪5 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪28 min drive‬

Room options

View all photos for Royal Suite, 1 King Bed

View from property

Royal Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 218 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

View from property

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 132 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

View from property

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

View from property

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

View from property

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

View from property

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from property

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from property

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (508)
The price is AU$276
for 1 room
includes taxes & fees
25 Mar - 26 Mar
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About the area

Muscat

A luxury stay in the heart of Muscat awaits you at Sheraton Oman Hotel. You'll be within a 15-minute walk of Muscat Central Business District and 1.8 km (1.1 mi) from Sultan's Armed Forces Museum. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Courtyard, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Turbine & Taps is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 12497 square feet (1161 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Near this 5-property class Muscat hotel, you'll find Muttrah Souq.

What's nearby

  • Muscat Central Business District - 13 min walk - 1.1 km
  • Port Sultan Qaboos - 4 min drive - 4.8 km
  • Muttrah Souq - 5 min drive - 4.9 km
  • Muttrah Corniche - 5 min drive - 5.0 km
  • Qasr Al Alam Royal Palace - 8 min drive - 7.8 km

Getting around

  • Muscat (MCT-Muscat Intl.) - 28 min drive

Restaurants

  • ‪Papa John's - ‬10 min walk
  • ‪Woodlands - ‬11 min walk
  • ‪Sheraton Club lounge - ‬2 min walk
  • ‪Tropical Juices & Ice Cream - ‬12 min walk
  • ‪Annapoorna Restaurant - ‬11 min walk

About this property

Sheraton Oman Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
Some rates at Sheraton Oman Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sheraton Oman Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12497 square feet (1161 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Sheraton Oman Hotel. Self parking and valet parking are free.

This 5-star Muscat hotel is smoke free.

  • 230 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 12497 sq ft of conference space
  • 1161 sq. m of conference space
  • Built in 1985
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Oman Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (OMR 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: OMR 14 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Asado Steakhouse
  • Courtyard
  • Tea Library
  • Turbine & Taps

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,497 square feet of conference space
  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (99 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Lever door handles
  • Low-height bed (61 centimetre high)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • No lift
  • Pool access ramp on site
  • Raised toilet seat (46 centimetre high)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Oman Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 14 per person
  • Fee for in-room wired Internet: OMR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Oman Hotel Muscat
Sheraton Oman Hotel
Sheraton Oman Muscat
Sheraton Oman
Sheraton Oman Hotel Hotel
Sheraton Oman Hotel Muscat
Sheraton Oman Hotel Hotel Muscat

Frequently asked questions

What is the cancellation policy at Sheraton Oman Hotel?

Sheraton Oman Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Oman Hotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Oman Hotel on 1 Apr 2025 start from AU$142.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Oman Hotel?

Yep, Sheraton Oman Hotel has a free self car park and free valet parking.

Are there any beaches close to Sheraton Oman Hotel?

The closest beach to Sheraton Oman Hotel is Qurum Beach (8 km).

Is there a spa on site at Sheraton Oman Hotel?

Yep, there is an onsite spa at Sheraton Oman Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sheraton Oman Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Sheraton Oman Hotel?

Sheraton Oman Hotel features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sheraton Oman Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Oman Hotel.

Is Sheraton Oman Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as changing tables and highchairs in the guestrooms, it's no surprise that Sheraton Oman Hotel is a hit with families.

Does Sheraton Oman Hotel serve breakfast?

Yeah, buffet brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Oman Hotel?

No, Sheraton Oman Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Oman Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Oman Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Oman Hotel?

No, pets and service animals are not allowed.

Sheraton Oman Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 406 reviews
Rating 8 - Good. 94 out of 406 reviews
Rating 6 - Okay. 29 out of 406 reviews
Rating 4 - Poor. 6 out of 406 reviews
Rating 2 - Terrible. 10 out of 406 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Always a wonderful experience in Sheraton Oman !! Impeccable ..
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are super comfy. Very clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for business travelers. We had a conference at the same hotel for one day. Everything was perfect. Took another day to see the city center (Matrah) it is very close,
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2024

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with outdoor pool and good breakfast
Great hotel with good service, big rooms, big GYM, superior outdoor pool and wide selection tasty breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2024

4/10 Poor

Neilalohith

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We did not get the rooms we booked. The pillows were uncomfortable. Phones did not work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant and relaxing stay in Muscat for the last couple of days of our trip in Oman!
Stayed 4 nights in Nov 2024

8/10 Good

CHEUK KWONG, Tung Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton is a nice hotel but surrounding is limited with the need to proper transport to tourist place, shopping, restaurants. No way to do so through walking. I think this is related to the country.
Stayed 6 nights in Nov 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during our vacation in Oman, as a base to explore Muscat and the area around. We couldn’t have chosen a better spot. The hotel has an excellent location, is spotlessly clean, each and every staff member made us feel very welcome. Our room attendant took exceptional care of our room and made us feel like royals. We had a half-board option, which provided a wide variety of options for both breakfast and dinner. The wifi worked excellently. The gym was outstanding, providing the same equipment as top-end gyms in Western Europe. We will stay here again when we come next time to Oman
Stayed 3 nights in Oct 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Lovely hotel with great staff helping us to make the most of our trip. The room was large looking over the city. The indoor pool and spa were great. Breakfast was fabulous with a very good variety. We also enjoyed the dinners there with a different theme every night. Heaps of parking if you’re driving
Stayed 3 nights in Oct 2024

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent check in
Arrived after a night flight and was fortunate to be allowed to check in immediately- much appreciated! Comfortable room with a nice sofa area to relax on. Enjoyed the Asafo steakhouse
Stayed 2 nights in Oct 2024

2/10 Terrible

Trent

Stayed 2 nights in Sep 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ajin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities, property conditions & facilities
Bed was a bit hard
Stayed 5 nights in Sep 2024

2/10 Terrible

Malek

Stayed 5 nights in Aug 2024

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oman best business hotel
Great stay. Staff was amazing. Clean and close to most places. Lots of eating options around.
Stayed 7 nights in Aug 2024

6/10 Okay

Tristanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to connect any of my devices to the wifi services with my room number and my last name. The staff all tried to do the same thing on my devices and nothing worked. They ended up connecting my devices to the wifi using a whole different method which I was unable to reconnect to once my devices disconnected.
Stayed 2 nights in Aug 2024

8/10 Good

Adnan

Stayed 7 nights in Jul 2024

8/10 Good

Faaduma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, beautiful hotel with the woow factor. Food was nice and the amenities were amazing, outdoor and indoor pool. With indoor pool from 10-12 for just ladies only. The only thing i didnt like was the affordable taxis from the app could not pick me up infront of the hotel. Due to the arrangement many hotels have with taxi companies. So had to walk out the hotel grounds to catch my taxi, which did not make me feel very safe especially at night as its pits black there and as a solo female traveller. But i would definitely go back to Muscat and stay at Sheraton. Staff made my day everyday and the peacefulness was very nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Sheraton Oman is wonderful as always, on all counts!
Stayed 1 night in Jun 2024

4/10 Poor

YATIN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service from reception
Disappointment with the service I received during my recent stay at the Sheraton. Upon check-in, the front desk staff did not offer any assistance or support with my luggage and seemed disinterested in providing a warm welcome. This was not the level of service I expected from a Sheraton hotel. Additionally, I found the bathroom in my room to be extremely slippery, which posed a safety hazard as I nearly fell while taking a bath. Moreover, there was no shoe polish available, which is typically a standard amenity. During checkout, I attempted to contact the reception or front desk multiple times, but no one answered the phone. This added to my frustration and further indicated a lack of attentiveness and customer care.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Muscat was made wonderful by the fabulous staff at the Sheraton. The reception, executive lounge and restaurant staff were all so welcoming and helpful. Big shoutout particularly to the executive lounge staff who made it an event very evening at the end of some long days. We felt valued the whole time we were there
Stayed 3 nights in Apr 2024