ART HOTEL Kagoshima

3.5 star property
Hotel in Kagoshima with 3 restaurants and spa services
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for ART HOTEL Kagoshima

Spa
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
22-1 Kamoike-shinmachi, Kagoshima, Kagoshima-ken, 890-0064
  • Kagoshima City Library
    16 min walk
  • Kagoshima Citizens' Culture Hall
    2 min drive
  • Kagoshima Chuo Station Tourist Information Center
    6 min drive
  • Kagoshima (KOJ)
    44 min drive

Room options

Standard Twin Sakurajima View, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Queen Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Queen Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23.4 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single, Smoking (No cleaning Service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Single (Non-smoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Fourth Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 7
  • 3 Large Single Beds

Standard Single, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Single (Smoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

Renewal Superior Triple Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Queen Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Renewal Standard Fourth Sakurajima View, Non-smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 7
  • 3 Large Single Beds

Superior Triple Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Triple Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 23.4 sq m
  • Sleeps 5
  • 2 Large Single Beds

Superior Triple High Floor Sakurajima View, Non-smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Connecting Standard Twin Sakurajima View (Non-smoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 4 Large Single Beds

Superior Triple High Floor Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Superior Triple High Floor Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Double, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Triple Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Triple Sakurajima View, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 23.4 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Queen Sakurajima View, Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23.4 sq m
  • Sleeps 3
  • 1 Queen Bed

Renewal Standard Double, Non-smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Triple High Floor Sakurajima View, Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Renewal Standard Double, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 3
  • 1 Double Bed

Renewal Standard Fourth, Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 7
  • 3 Large Single Beds

Standard Fourth, Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 7
  • 3 Large Single Beds

Renewal Superior Triple, Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Day bed
Blackout curtains
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Triple Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 23.4 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Twin Sakurajima View, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23.4 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Triple Sakurajima View, Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
  • 23.4 sq m
  • Sleeps 5
  • 2 Large Single Beds

Standard Double, Non-Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 15.9 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Sakurajima View, Smoking (No cleaning service)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
  • 23.4 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin Sakurajima View - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Connecting Standard Twin Sakurajima View - Non-Smoking

  • Sleeps 4
  • 4 Single Beds

Renewal Standard Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Queen Sakurajima View - Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Sakurajima View - Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Queen Sakurajima View - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Kagoshima

At ART HOTEL Kagoshima you'll be 4.2 km (2.6 mi) from Kagoshima Chuo Station Tourist Information Center and 4.4 km (2.7 mi) from Amu Plaza Kagoshima. Highlights at this hotel include 3 restaurants and in-room free WiFi. .The buffet restaurant, Kagoshima Bold Kitchen, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Kagoshima hotel include Kagoshima City Aquarium and Aeon Kagoshima Shopping Center.

What's nearby

  • Kagoshima Citizens' Culture Hall - 2 min drive
  • Kagoshima Chuo Station Tourist Information Center - 6 min drive
  • Amu Plaza Kagoshima - 6 min drive
  • Kagoshima City Aquarium - 7 min drive
  • Aeon Kagoshima Shopping Center - 7 min drive

Getting around

  • Kagoshima Station - 16 min drive
  • Kagoshima (KOJ) - 44 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬10 min walk
  • ‪たんぽぽ - ‬11 min walk
  • ‪ほっともっと - ‬1 min walk
  • ‪花の木ステーキハウス - ‬2 min walk
  • ‪redbox pizzaria - ‬10 min walk

About this property

ART HOTEL Kagoshima

Hotel in Kagoshima with 3 restaurants and spa services
There are 3 restaurants on site. WiFi is free in public spaces. There are 6 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at ART HOTEL Kagoshima. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kagoshima hotel.

  • 1 building
  • 208 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Built in 1981
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Lift
  • Smoking in designated areas
ART HOTEL Kagoshima offers 208 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • 3 restaurants

Restaurants on site

  • Japanese Restaurant Minat
  • Kagoshima Bold Kitchen
  • TEPPANTAKI KAIUN(鉄板焼 海雲)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • Lift
  • Thin carpet in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access to the pool is limited to hotel guests only (no visitors). The pool is subject to closure periodically due to weather conditions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rembrandt Kagoshima
BESTWESTERN REMBRANDT HOTEL Kagoshima-Resort
BESTWESTERN REMBRANDT HOTEL
BESTWESTERN REMBRANDT Kagoshima-Resort
BESTWESTERN REMBRANDT
Best Western Rembrandt Hotel Kagoshima Resort
Best Western Rembrandt Kagoshima
Best Western Rembrandt
ART HOTEL Kagoshima Hotel
ART HOTEL Kagoshima Kagoshima
ART HOTEL Kagoshima Hotel Kagoshima

Frequently asked questions

What is the cancellation policy at ART HOTEL Kagoshima?

ART HOTEL Kagoshima offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ART HOTEL Kagoshima?

As of 1 Oct 2024, prices found for a 1-night stay for 2 adults at ART HOTEL Kagoshima on 6 Oct 2024 start from AU$58.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ART HOTEL Kagoshima?

Yep, ART HOTEL Kagoshima has a self car park for JPY 1000 per night. Onsite parking is limited.

Are there any beaches close to ART HOTEL Kagoshima?

The closest beach to ART HOTEL Kagoshima is Iso Beach (6.7 km).

Is there a spa on site at ART HOTEL Kagoshima?

There's no onsite spa, but this property does offer services like massages.

Are there hot tubs in the rooms at ART HOTEL Kagoshima?

No, but there are deep-soaking baths in the guestrooms.

Does ART HOTEL Kagoshima serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at ART HOTEL Kagoshima?

No, ART HOTEL Kagoshima does not offer an airport shuttle service.

Is there a bar or restaurant at ART HOTEL Kagoshima?

Yep, you can grab a meal at ART HOTEL Kagoshima's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at ART HOTEL Kagoshima?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at ART HOTEL Kagoshima?

No, pets are not allowed.

ART HOTEL Kagoshima Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 314 out of 817 reviews" "
Rating 8 - Good. 326 out of 817 reviews" "
Rating 6 - Okay. 126 out of 817 reviews" "
Rating 4 - Poor. 35 out of 817 reviews" "
Rating 2 - Terrible. 16 out of 817 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

hwa jung

Liked: Cleanliness, staff & service, amenities
Pool doesn't open until July, But hot tub is open until 10 pm. Recommend breakfast. It was great.
Stayed 2 nights in Jun 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Everything was perfect!
Stayed 1 night in Apr 2024

8/10 Good

Marie-Sarah

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall, it was a good stay. Room was fairly clean, but some furnitures were a bit dusty. The view from the balcony was simply amazing and the laundromat was easy to find, convenient and not pricey. Some members of the staff were kind and helpful whereas others seem to hate their jobs. Would recommend for a short stay on a budget.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chun Yih Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Sakurajima, room comes with a nice balcony, quiet environment, nice hot spa downstairs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Megan Alise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hasan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is absolutely 👍
Stayed 2 nights in Dec 2023

10/10 Excellent

Tomonori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stay in Kagoshima
Great view of Sakurajima! Great price and value.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I stayed at in Japan.
The worst hotel I stayed at in Japan. This hotel is extremely old, using a central air conditioning system, and you are not allowed to adjust the temperature in your room. During my stay, I had only two options: either turn on the air-conditioning system and endure an uncomfortably warm room temperature, or turn it off and open the balcony door to let in natural air, along with some smoke from other customers smoking on their balconies. In the end, the receptionist could do nothing but lend us two fans. This was the first time I stayed in a room with "air-conditioning" stated on their website, yet I could only use two fans for my two-night stay. Please avoid this hotel, as I believe there are much better options in this area.
Stayed 2 nights in Nov 2023

6/10 Okay

Eunice

Travelled with family and small children
Liked: Staff & service, amenities
The room comes with the view of Sakurajima volcano, facing the sea which is good. However, we were not able to open the balcony door due to a hotel notice stating that there are bugs known as "stinky bugs" that are flying around the area. Air conditioner in the room is weak. Beds are still comfortable. Parking is convenient with a fee of 1000yen per night. There is a 7-eleven and family mart located opposite the hotel and about 5 mins drive to a 24hours supermarket. Overall hotel experience is average however Kagoshima is a nice city.

8/10 Good

Paris

Travelled with partner
Liked: Staff & service
Nice sakurashima view at balcony
Stayed 1 night in Oct 2023

10/10 Excellent

Sayuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful harbour view!
Beautiful harbour view! Clean and spacious room.
Stayed 5 nights in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great price
Stayed 1 night in Oct 2023

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real beautiful place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Marjorie

Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit far from the city center and there aren’t a lot of public transportation options, but the staff was helpful in getting a taxi for us each time we went out to the city, and the taxi ride was only 10-15 minutes depending on where we went. We had a beautiful view of Sakurajima from our room and the room had 3 beds and a rollaway, perfect for our family of 2 adults and 2 kids. We had dinner at the Japanese restaurant Minato (not the teppanyaki but the Japanese food side) and it was a wonderful experience! We got a private room and the food was delicious, and the price was very reasonable. We would recommend this hotel to families that need multiple beds and to those who want to be a little farther away in a quiet area, with a great view.

8/10 Good

Elizabeth

Stayed 2 nights in May 2023

6/10 Okay

MASAAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the coastline and Sakurajima can be seen from the window.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff; view of bay and Sakurajima from my room was unbelievable; location a little far from points of interest and train station, but location and view made up for it.
Stayed 2 nights in Mar 2023

10/10 Excellent

SHIGERU

Liked: Cleanliness, staff & service, property conditions & facilities
It is very comfortable and relax. I will star a next time. Thanks.
Stayed 1 night in Mar 2023

4/10 Poor

Kenichiro, Tokyo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great view of Sakurajima from the room. Friendly staff overall. Room/toilet and bath were dated overall. Room we stayed in did not smell good. Good buffet breakfast.
Stayed 2 nights in May 2022

10/10 Excellent

Christopher

Stayed 1 night in Dec 2021

4/10 Poor

Maxence

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Sachie

Stayed 6 nights in Sep 2021

4/10 Poor

Perry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very difficult to get to. It is not located near subway or tram lines. On the map it appeared walkable, but took over an hour in the hot sun to arrive. The hotel is dated and in poor condition. My room had no running water in the sink. The pool access was one of t main reasons for wanting to stay, but they closed the pool at 5:30 due to corona. Since I arrived after then I had no chance to use it.
Stayed 1 night in Jul 2021