Myconian Ambassador Hotel Relais & Chateaux

5.0 star property
Hotel for sandy fun and salt air, near Paradise Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Myconian Ambassador Hotel Relais & Chateaux

Room, Private Pool, Sea View (White Bliss) | Terrace/patio
Beach nearby, beach towels
Suite, Jetted Tub, Sea View (Passion)
Suite, Hot Tub (True White) | View from room
Cocktail bar, ocean views, open daily

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Platis Gialos, Mykonos, Mykonos Island, 84600
  • Platis Gialos Beach
    2 min walk
  • Agia Anna Beach
    8 min walk
  • Paranga Beach
    12 min walk
  • Mykonos (JMK-Mykonos Island National)
    8 min drive

Room options

Suite, Pool Access, Sea View (Thalassa)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Suite, Private Pool, Sea View (Thalassa)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Suite, Jetted Tub, Sea View (Thalassa)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Suite, Sea View (Thalassa)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Sofa bed
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Room, Jetted Tub, Sea View (True Blue)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room, Sea View (White Bliss)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Room, Private Pool, Sea View (White Bliss)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Suite, Hot Tub (Azure)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Room, Jetted Tub, Garden View (White Bliss)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Villa, 2 Bedrooms, Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 95 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

Room, Private Pool, Sea View (True Blue)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room, Private Pool (Horizon Retreat)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Room, Private Pool (Grand Blue)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Room, Sea View (True Blue)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room, Partial Sea View (Sea Breeze)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Premium bedding
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Villa, 2 Bedrooms, Private Pool

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 95 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

About the area

Mykonos

A luxury stay in Mykonos awaits you at Myconian Ambassador Hotel Relais & Chateaux. Within steps you'll find Platis Gialos Beach and Agia Anna Beach within a 10-minute stroll. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing day at Thalasso Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and thalassotherapy. The fine-dining restaurant, EFISIA, serves Mediterranean cuisine and is open for lunch and dinner. GEORGE'S BAR is the hotel's own cocktail bar. Enjoy the 24-hour gym, steam room, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 5-property class Mykonos hotel include Paradise Beach and Windmills of Mykonos.

What's nearby

  • Platis Gialos Beach - 2 min walk - 0.2 km
  • Psarou Beach - 19 min walk - 1.6 km
  • Paradise Beach - 20 min walk - 1.7 km
  • Ornos Beach - 12 min drive - 5.1 km
  • Super Paradise Beach - 19 min drive - 3.9 km

Getting around

  • Mykonos (JMK-Mykonos Island National) - 8 min drive

Restaurants

  • ‪Nammos - ‬19 min walk
  • ‪Scorpios Mykonos - ‬13 min walk
  • ‪Santanna Beach Club & Restaurant - ‬11 min walk
  • ‪Kalua - ‬12 min walk
  • ‪Buddha Bar Beach - ‬7 min drive

About this property

Myconian Ambassador Hotel Relais & Chateaux

Hotel for sandy fun and salt air, near Paradise Beach
Myconian Ambassador Hotel Relais & Chateaux offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Myconian Ambassador Hotel Relais & Chateaux. A roundtrip airport shuttle is free during limited hours. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mykonos hotel.

  • 69 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Myconian Ambassador Hotel Relais & Chateaux offers 69 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Mykonos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Thalasso Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight
  • Airport shuttle available during limited hours
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • EFISIA
  • GEORGE'S BAR
  • LATITUDES

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels
  • IPod dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 7 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions.

Property Registration Number 1173K015A0137200

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Ambassador Myconian
Hotel Myconian Ambassador
Myconian
Myconian Ambassador
Myconian Ambassador Hotel
Myconian Ambassador Hotel Relais & Chateaux
Myconian Ambassador Hotel Relais & Chateaux Mykonos
Myconian Ambassador Relais & Chateaux
Myconian Hotel
Myconian Ambassador Relais & Chateaux Mykonos
Myconian Ambassador Hotel Relais Chateaux
Myconian Ambassador Hotel Relais & Chateaux Hotel
Myconian Ambassador Hotel Relais & Chateaux Mykonos
Myconian Ambassador Hotel Relais & Chateaux Hotel Mykonos

Frequently asked questions

What is the cancellation policy at Myconian Ambassador Hotel Relais & Chateaux?

Myconian Ambassador Hotel Relais & Chateaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Myconian Ambassador Hotel Relais & Chateaux?

Yep, Myconian Ambassador Hotel Relais & Chateaux has a free self car park and free valet parking.

Are there any beaches close to Myconian Ambassador Hotel Relais & Chateaux?

Yep, Myconian Ambassador Hotel Relais & Chateaux is a short 20-minute walk from Paradise Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Myconian Ambassador Hotel Relais & Chateaux?

Yep, Thalasso Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Myconian Ambassador Hotel Relais & Chateaux have a pool?

Myconian Ambassador Hotel Relais & Chateaux has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

What makes Myconian Ambassador Hotel Relais & Chateaux a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Myconian Ambassador Hotel Relais & Chateaux.

Is Myconian Ambassador Hotel Relais & Chateaux family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Myconian Ambassador Hotel Relais & Chateaux is a hit with families.

Does Myconian Ambassador Hotel Relais & Chateaux serve breakfast?

You bet, complimentary buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Myconian Ambassador Hotel Relais & Chateaux?

Yep, there's a free airport shuttle that runs from 6:00 AM - midnight.

Is there a bar or restaurant at Myconian Ambassador Hotel Relais & Chateaux?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Myconian Ambassador Hotel Relais & Chateaux?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Myconian Ambassador Hotel Relais & Chateaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 570 out of 675 reviews" "
Rating 8 - Good. 69 out of 675 reviews" "
Rating 6 - Okay. 15 out of 675 reviews" "
Rating 4 - Poor. 10 out of 675 reviews" "
Rating 2 - Terrible. 11 out of 675 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

sixto a

Travelled with family
Disliked: Staff & service
They make a false or confusing offer where they say that the room sleeps three people and then they charge 100 euros for the third person, very bad service at the hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Mehari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to upgrade our room to accommodate 4 of us just added one child due to plan change and they forced us to rent extra overcharged room put us on akward position took advantage of our vulnerable child case
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were fantastic!!
Stayed 3 nights in Aug 2024

8/10 Good

abderrazak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

David

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very nice staff. Beautiful pool with always available chairs. Walking distance to 2 different beaches and restaurant . Very happy with the stay at the hotel and would recommend to my friends
Stayed 5 nights in Aug 2024

10/10 Excellent

Maral

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is good. The area is very nice but a bit far from Mykonos town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yiming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very welcoming and accommodating here at the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My solo birthday trip!
My stay was great. The hotel is beautiful. Great location and the food was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Monir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheyenne

Travelled with group
Gorgeous views and hotel. Would absolutely come back again !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

SUNIL PRANJUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Ionut Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the beach in Mykonos.
Stayed 5 nights in Jul 2024

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the best breakfast I have ever had at a hotel. Made to order eggs plus the best buffet options. Wonderful space, great pool and such options. Very nice hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time they were so good with us took care of us from Beginning to end definitely recommend and will be back very soon Thank you!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Heated pool suite was fantastic!! A must.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we’ve ever stayed. The rooms are luxurious. With incredible post card views outside of a porch attached to each suite. The staff is extremely hospitable. The hostess guides you to your room. When we entered the room, there was a complimentary bottle of fine wine waiting in the room for us. Painted in white to match the island’s theme, the Ambassador is immaculate. Several people are on call at the front desk so that any request may be satisfied within a matter of minutes. TV selections were limited, and we couldn’t link the TV with our Apps, but that was the only flaw we found. The complimentary breakfast with the hotel room is a banquet by itself. The food was first class and delicious. Hotel is convenient and located adjacent to one of the popular beach area on the island. We had no problem finding restaurants within walking distance. Highest recommendation for this hotel. You’ll love it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohamad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! Can’t wait to come back
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only decent area at this hotel is the pool And spa. The staff are terrible, there were ants everyday on the floor from the min we checked in, the previous guests hair in the floor too. Even after I requested a cleaning there was still more hair and ants everyday. You’ll find tons of staff standing around the front desks though but no one to clean or maybe change the stained carpets in the waiting area! This NOT a 5 star hotel NOR is this anything like any other Relais & Chateaux. Stay away from this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wayne

Stayed 3 nights in Jun 2024