Kingston Plantation Condos

3.5 star property
Family fun on the beach, with 9 outdoor pools, near Apache Pier
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kingston Plantation Condos

Room, 1 King Bed, Ocean View (Brighton) | View from room
Suite, 3 Bedrooms, Oceanfront (Margate) | View from room
Condo, Ocean View | Living area
Suite, 4 Bedrooms, Oceanfront (Margate)
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Spa
The price is AU$198
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Myrtle Beach, SC
  • Arcadian Shores Golf Club
    3 min drive
  • Apache Pier
    4 min drive
  • Black Drum Brewing
    1 min walk
  • North Myrtle Beach, SC (CRE-Grand Strand)
    13 min drive

Room options

Suite, 2 Bedrooms, Lake View (Lodge)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 102 sq m
  • Lake view
  • Sleeps 6

Suite, 4 Bedrooms, Resort View (Margate)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 242 sq m
  • Sleeps 10

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
3 bedrooms
Shower/bath combination
Private bathroom
Microwave
  • 128 sq m
  • Sleeps 8
  • 3 King Beds

Room, 1 Double Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

One Bedroom Resort Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Flat-screen TV
  • 78 sq m
  • Sleeps 4

Suite, 2 Bedrooms, Ocean View (Brighton)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Flat-screen TV
  • 147 sq m
  • Ocean view
  • Sleeps 6

Condo, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 111 sq m
  • Ocean view
  • Sleeps 6

Suite, 2 Bedrooms, Oceanfront (Brighton)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Flat-screen TV
  • 147 sq m
  • Ocean view
  • Sleeps 6

Suite, 3 Bedrooms, Oceanfront (Margate)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 242 sq m
  • Ocean view
  • Sleeps 8

Villa, 4 Bedrooms (Windemere Special)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 223 sq m
  • Sleeps 10

Condo, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 167 sq m
  • Ocean view
  • Sleeps 8

Three bedroom villa

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 128 sq m
  • Sleeps 8

Two Bedroom Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 102 sq m
  • Sleeps 6

Suite, 1 Bedroom, Lake View (Lodge)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 68 sq m
  • Lake view
  • Sleeps 4

Condo, 2 Bedrooms, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 151 sq m
  • Ocean view
  • Sleeps 6

Suite, 3 Bedrooms, Ocean View (Brighton)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
Flat-screen TV
  • 211 sq m
  • Ocean view
  • Sleeps 8

Suite, 4 Bedrooms, Oceanfront (Margate)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 242 sq m
  • Ocean view
  • Sleeps 10

Villa, 2 Bedrooms (Windemere Special)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 136 sq m
  • Sleeps 6

Suite, 3 Bedrooms, Ocean View (Margate)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 208 sq m
  • Ocean view
  • Sleeps 8

Room, 1 King Bed, Ocean View (Brighton)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Bed Room Oceanfront Margate

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 211 sq m
  • Ocean view
  • Sleeps 6

Similar properties

About the area

Myrtle Beach

A family-friendly stay in Myrtle Beach awaits you at Kingston Plantation Condos. Within a 30-minute stroll, you'll find Apache Pier and Tanger Outlets Myrtle Beach. Highlights at this beachfront resort include 2 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering at Spa 33 can include massages and body wraps along with access to the steam room. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the 3 outdoor tennis courts, indoor swimming pool and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a steam room. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 3.5-property class Myrtle Beach resort include Barefoot Landing and House of Blues Myrtle Beach.

What's nearby

  • Arcadian Shores Golf Club - 3 min drive
  • Apache Pier - 4 min drive
  • Tanger Outlets Myrtle Beach - 4 min drive
  • The Carolina Opry - 6 min drive
  • Barefoot Landing - 7 min drive

Getting around

  • North Myrtle Beach, SC (CRE-Grand Strand) - 13 min drive

Restaurants

  • ‪Sands Ocean Club Resort - ‬4 min drive
  • ‪Black Drum Brewing - ‬1 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Sandals Lounge - ‬4 min drive
  • ‪Tanger Food Court - ‬4 min drive

About this property

Kingston Plantation Condos

Family fun on the beach, with 9 outdoor pools, near Apache Pier
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. At Kingston Plantation Condos, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

This 3.5-star Myrtle Beach resort is smoke free.

  • 550 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 16859 sq ft of conference space
  • 1566 sq. m of conference space
  • Built in 1986
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Kingston Plantation Condos offers 550 air-conditioned accommodations, with free toiletries. Rooms open to balconies. 50-inch flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Spa 33 has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free beach shuttle
  • Parking on site (USD 13.99 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black Drum Brewing
  • Coastal Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor tennis courts
  • 9 outdoor pools
  • Archery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Playground
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 16,859 square feet of conference space
  • Business centre

Outdoors

  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 5 per cent destination fee will be charged.
  • Resort fee: USD 40.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 20.00 per person
  • Self-parking fee: USD 13.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condos Kingston
Kingston Condos
Kingston Plantation
Kingston Plantation Condos
Kingston Plantation Condos Myrtle Beach
Kingston Plantation Myrtle Beach
Kingston Plantation Myrtle Beach Sc
Kingston Myrtle Beach
Kingston Plantation Condos Hotel Myrtle Beach
Kingston Plantation Myrtle Beach Sc
Myrtle Beach Kingston Plantation
Myrtle Beach Kingston Plantation

Frequently asked questions

What is the cancellation policy at Kingston Plantation Condos?

Kingston Plantation Condos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kingston Plantation Condos?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Kingston Plantation Condos on 12 Jan 2025 start from AU$126.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kingston Plantation Condos?

Yep, Kingston Plantation Condos has a self car park for USD 13.99 per night.

Are there any beaches close to Kingston Plantation Condos?

Yep, Kingston Plantation Condos is on Myrtle Beach Beaches, which travelers give top marks. Fun beach activities include windsurfing and parasailing.

Is there a spa on site at Kingston Plantation Condos?

Yep, Spa 33 is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Kingston Plantation Condos have a pool?

Yep, and guests recommend it! Take your pick from 9 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Kingston Plantation Condos have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Kingston Plantation Condos?

Kingston Plantation Condos features 9 outdoor pools, a full-service spa and a health club.

What makes Kingston Plantation Condos a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Kingston Plantation Condos.

Is Kingston Plantation Condos family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Kingston Plantation Condos is a hit with families.

Does Kingston Plantation Condos serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Kingston Plantation Condos?

No, Kingston Plantation Condos does not offer an airport shuttle service.

Is there a bar or restaurant at Kingston Plantation Condos?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kingston Plantation Condos?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Kingston Plantation Condos?

No, only service animals are allowed.

Is there a golf course on site at Kingston Plantation Condos?

There is a golf course next to Kingston Plantation Condos.

Kingston Plantation Condos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room that we checked into was outdated! I mean GOLDEN GIRLS 80s outdated! The sheets on the bed felt like we were sleeping on sandpaper. The internet stop working so we couldn’t watch tv, and the balcony door would not lock. TERRIBLE TERRIBLE!
Stayed 1 night in Sep 2024

8/10 Good

Alisa

Liked: Cleanliness, property conditions & facilities
Nice property definitely will come back.
Stayed 3 nights in Sep 2024

8/10 Good

Grace

Travelled with partner
Liked: Amenities
The overall stay was good, the first room we had smelled of mildew and wasn’t the cleanest, we got moved to a different room, it was better, but still had a slight sour smell to it. They were extremely accommodating when we asked for a different room the first time, I didn’t want to complain a second time so we stayed in the second room despite the odd smell. Like I said, it wasn’t bad, but wasn’t the best. The roof by the door to get into the second room had a terrible leak and we got wet every time we went in or out of the room. The property was pretty and well maintained with great beach access. The few people we interacted with were very nice. Overall it was a good stay, a bit pricey for what it was in my opinion, but still a good stay.
Stayed 4 nights in Sep 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My worst stay ever at Kingston. We moved to 4 different villas and all were infested with bugs. There was no parking in front or near my villa and no solution from desk staff. Staff at intermission coffee shop were very rude, unprofessional, and unaccommodating. My family loves staying at Kingston but after this visit we won’t be back property has gone down.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nataliia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Derrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeneka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is so close to the beach and brewery!!
Stayed 2 nights in Aug 2024

4/10 Poor

Tamika

Disliked: Cleanliness, property conditions & facilities
I like that the property had a lot of attractions but the condo was not cleaned and had leftover items from the previous guest staying there. Wash cloths was not cleaned enough and I have pictures. No dish detergent not dish cloths to wash dishes. Couch was filthy and needs thrown out. Plus the resort over charged me. I want be going back. You live and learn
Stayed 2 nights in Aug 2024

8/10 Good

PHILIP

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is secluded. The grounds are well Kept. The main building spotless. This “hotel” also is residential and what I came to understand was for employees who live on the grounds. Up on checking in the front desk clerk was not friendly. There are 3 different buildings. The main building north and south. We were put in the south building. As soon as we entered the building it smelled like nasty weed. Get to our room on the 10th floor. Room was standard. Definitely needes a deep cleaning. Tub clogged. Mold in the shower track rotting baseboards. Dirty walls. No hangers. Of course this isn’t showed when booking. Seems if your not an elite member and book through a 3rd party your not considered priority. We only had an issue with the room. There is multiple pools on the ground and u can use any of them. However they do not offer pool towels unless ur upper class. There are 2 restaurants on the grounds one located in the main building and one across the street. Called the black drum. AMAZING food. Everything we ordered was sooo sooo good. If ur on a budget I wouldn’t recommend. Spacious parking they even have valet. One of the turn offs is they have a desk set up with realtors trying to sell you condos that are on the property. I have pics of the room.
Stayed 3 nights in Aug 2024

8/10 Good

Jodie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Roylan

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Khristien

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Tameshia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets and covers had nasty bodily fluids visibility DISGUSTING!! BATHROOMS FLOORS AND TUBS FULL OF HAIR !! VERY NASTY CREEPY
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Blanca

Stayed 3 nights in Aug 2024

8/10 Good

Tasheika

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice place to stay
Good: Excellent choice for your vacation to Myrtle Beach. It is close to the amenities and is close to the attractions of MB. Bad: The Master Bedroom bed was as lumpy as could be. It was worn out. There was no maid service, so we ran out of towels and we had to carry the trash out. I wouldn’t have minded this if they put trash bags in the room.
Stayed 3 nights in Aug 2024

2/10 Terrible

Alvin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My room was dirty bathroom had broken finger nail on floor
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Shakema

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Let me preface by saying I enjoyed my stay and would revisit. I found a couple of things disappointing. First, the room I was initially checked into was filthy and outdated. More disappointing was the customer service. When I got to the first room my card did not work. I spent almost 40 minutes camped outside the door with my screaming infant playing phone tag and waiting for security to come let me into my room. After finally getting into the room I discovered the room was disgusting, outdated and mostly faced a parking lot, not the ocean view I paid for and expected to have. I was much better accommodated in another building. The room was more updated. However, I do still feel like cleaning is not a high priority or perhaps it’s just not done well. At the conclusion of my stay I checked out via phone and later discovered I was overcharged. I’m pretty sure the overcharge was an early check in fee which I kindly requested be taken off, on account of previously mentioned events. The clerk I spoke to agreed to remove it so I was surprised to see that the balance I expected to pay was higher. I called the property and experienced more phone tag. I was put on hold and it seemed like someone was picking up and placing me back on hold. This happened at least 3 times with me having to call each of these 3 times. Customer service is an absolute nightmare!
Stayed 3 nights in Aug 2024

4/10 Poor

cathy

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Check in was easy, however 1st room was dirty (food particles on floor, stains on floor, bedding and furniture. Found cockroaches under refrigerator and on kitchen floor! Called agreed to room change.. room #2 less dirty but again visited by cockroaches. Room 3 still not the cleaned but no cockroaches this consumed our whole first day! Pool visit was an experience couple drunk fighting and poured their drink into the pool hitting my granddaughter security came spoke with the fighting couple but allowed them to stay at the pool where they continued their cursing and carrying on, not to mention the plastic spoons, napkins, plastic cups and fruit slices littering the bottom of the pool. We finally left feeling dirty and frustrated so our stay was less than stellar. I expected more from the Hilton brand!
Stayed 3 nights in Aug 2024

2/10 Terrible

John

Stayed 3 nights in Aug 2024

2/10 Terrible

Gaurav

Travelled with family
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

They stay was ok. But the reason I gave a poor rating is due to where I stayed at they didn’t have any pots or pans. The vacuum cleaner that was there did not work and also the dryer was making noises. I reported this and they didn’t do anything about it.
Stayed 4 nights in Aug 2024

4/10 Poor

Ladajhia

Stayed 2 nights in Aug 2024