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Hotel Urashima

3.0 star property
Ryokan in Nachikatsuura with spa services and 24-hour front desk

Photo gallery for Hotel Urashima

Hot springs
Traditional Room, Non Smoking (Sanjokan Executive Suite)
Hot springs
Traditional Room, Non Smoking (Sanjokan Executive Suite)
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$179
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
1165-2 Katsuura, Nachikatsuura, Wakayama, 649-5334
  • Katsuura Fishing Market
    ‪7 min walk‬
  • Fudarakusanji Temple
    ‪3 min drive‬
  • Yoshino-Kumano National Park
    ‪3 min drive‬

Room options

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Suite)

In-room safe

Traditional Room, Non Smoking (Sanjokan Corner Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building)

Traditional Room, Non Smoking (Japanese, Main Building)

Highlights

Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
  • Harbour view
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room, Non Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Non Smoking (Japanese, Nissho Wing)

Highlights

Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View)

Twin Room, Non Smoking (Sanjokan, No View)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Suite Room)

In-room safe

Traditional Room, Non Smoking (Sanjokan Suite Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building)

Twin Room, Non Smoking (Main Building)

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Traditional Room, Non Smoking, Ocean View (Sanjokan Suite with open-air bath)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite)

Traditional Room, Non Smoking (Sanjokan Executive Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Traditional Room, Non Smoking, Ocean View (Sanjokan Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 6
  • 5 Single Futons and 2 Single Beds

View all photos for Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style)

Traditional Room, Non Smoking (Sanjokan Japanese Style)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Traditional Twin Room, Non Smoking (Sanjokan Standard Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

Traditional Room, Non Smoking, Harbour View (Sanjokan Japanese Style)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 7
  • 7 Single Futons

View all photos for Traditional Room, Smoking (Japanese, Nissho Wing)

In-room safe

Traditional Room, Smoking (Japanese, Nissho Wing)

Highlights

Air conditioning
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 5 Single Futons

View all photos for Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Traditional Room, Non Smoking (Sanjokan Corner Japanese-Western)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 5
  • 5 Single Futons and 2 Single Beds

View all photos for Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House)

Room, Non Smoking (Run of House)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan suite room with open-air bath (Pacific side)

Bathroom

Sanjokan suite room with open-air bath (Pacific side)

  • Sleeps 7
  • 7 Single Futons

View all photos for Main building Western-style room (non-smoking)

In-room safe

Main building Western-style room (non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

In-room safe

Sanjokan Japanese-Western style room, barrier-free (Pacific side, non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Corner Japanese-Western room(non-smoking)

In-room safe

Sanjokan Corner Japanese-Western room(non-smoking)

  • Sleeps 5
  • 2 Double Beds

View all photos for Sanjokan Japanese-Western style room (Pacific side/non-smoking)

In-room safe

Sanjokan Japanese-Western style room (Pacific side/non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Sanjokan Japanese Style Room (somking,Pacific Side)

Bathroom

Sanjokan Japanese Style Room (somking,Pacific Side)

  • Sleeps 4
  • 5 Single Futons

View all photos for Sanjokan VIP room(non-smoking)

In-room safe

Sanjokan VIP room(non-smoking)

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

View all photos for Sanjokan corner suite(smoking)

Bathroom

Sanjokan corner suite(smoking)

  • Sleeps 7
  • 7 Single Futons

View all photos for Main Building Japanese Style Room（Non-smoking）

Bathroom

Main Building Japanese Style Room（Non-smoking）

  • Sleeps 5
  • 6 Single Futons

View all photos for Nisshokan Japanese-style room (non-smoking, Pacific side)

Hair dryer, slippers, towels, shampoo

Nisshokan Japanese-style room (non-smoking, Pacific side)

  • Sleeps 4
  • 4 Single Futons

View all photos for Nagisakan Nisshokan Japanese Style Room(non-smoking)

Hair dryer, slippers, towels, shampoo

Nagisakan Nisshokan Japanese Style Room(non-smoking)

  • Sleeps 5
  • 5 Single Futons

View all photos for Nisshokan Japanese-style room (smoking, Pacific side)

Interior

Nisshokan Japanese-style room (smoking, Pacific side)

  • Sleeps 4
  • 4 Single Futons

View all photos for Nagisakan Western-style room (non-smoking, Katsuura Bay side)

In-room safe

Nagisakan Western-style room (non-smoking, Katsuura Bay side)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan suite room with open-air bath (Katsuura Bay side)

Dining

Sanjokan suite room with open-air bath (Katsuura Bay side)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan corner suite (non-smoking)

Bathroom

Sanjokan corner suite (non-smoking)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan Suite Room (Non-Smoking Room)

Dining

Sanjokan Suite Room (Non-Smoking Room)

  • Sleeps 7
  • 7 Single Futons

View all photos for Non-smoking single room (no view)

In-room safe

Non-smoking single room (no view)

  • Sleeps 1
  • 1 Single Bed

View all photos for Sanjokan Suite Room (Smoking Room)

Bathroom

Sanjokan Suite Room (Smoking Room)

  • Sleeps 7
  • 7 Single Futons

View all photos for Sanjokan Western Style Room (non-smoking)

In-room safe

Sanjokan Western Style Room (non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan Western-style room with a view of Nano (non-smoking)

In-room safe

Sanjokan Western-style room with a view of Nano (non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

Dining

Sanjokan Japanese-Style Room (Non-Smoking, Katsuura Bay Side)

  • Sleeps 5
  • 5 Single Futons

View all photos for Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

Dining

Sanjokan Japanese-Style Room (Non-smoking,Pacific Side)

  • Sleeps 5
  • 5 Single Futons

View all photos for Nagisakan Japanese Style Room

Bathroom

Nagisakan Japanese Style Room

  • Sleeps 5
  • 5 Single Futons

View all photos for Nisshokan VIP room

In-room safe

Nisshokan VIP room

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

View all photos for Nisshokan Special Room

In-room safe

Nisshokan Special Room

  • Sleeps 7
  • 2 Double Beds and 5 Single Futons

Similar properties

Hot springs

KAMENOI HOTEL NACHI KATSUURA

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (78)
The price is AU$165
for 1 room
includes taxes & fees
18 Mar - 19 Mar
KAMENOI HOTEL NACHI KATSUURA

About the area

Nachikatsuura

Hotel Urashima places you steps from Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and within a 10-minute stroll of Katsuura Fishing Market. .This ryokan has free WiFi in public areas, a 24-hour front desk and a games room. Additionally, you'll find spa services, a garden and free newspapers in the lobby. There's also the convenience of free self parking. .With a stay at this 3-property class Katsuura ryokan, you'll be 1.1 km (0.7 mi) from Ashiyu Takinoyu and 3 km (1.9 mi) from Fudarakusanji Temple.

What's nearby

  • Katsuura Fishing Market - 7 min walk - 0.6 km
  • Nachi Waterfall - 11 min drive - 10.6 km
  • Kumano Nachi Taisha Shrine - 12 min drive - 11.5 km
  • Seigantoji Temple - 12 min drive - 11.4 km
  • Kumano Hayatama Taisha - 13 min drive - 16.9 km

Getting around

  • Kii-Katsuura Station - 13 min walk
  • Shirahama (SHM-Nanki - Shirahama) - 94 min drive

Restaurants

  • ‪お食事処山賀 - ‬8 min walk
  • ‪竹原 - ‬16 min walk
  • ‪桂城 - ‬6 min walk
  • ‪まぐろ三昧那智 - ‬6 min walk
  • ‪いちりん - ‬18 min walk

About this property

Hotel Urashima

Ryokan in Nachikatsuura with spa services and 24-hour front desk
Hotel Urashima offers its guests spa services, an arcade/games room, and a garden. WiFi is free in public spaces. Hotel Urashima also features complimentary newspapers in the lobby and a lift. Self parking is free.
  • 393 guestrooms or units
  • Conference rooms
  • Front desk (24 hours)
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Lift
Hotel Urashima offers 393 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free offsite parking within 1,931 metres
  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Free WiFi in public areas has a 10-device limit.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Urashima Ryokan
Hotel Urashima Nachikatsuura
Hotel Urashima Ryokan Nachikatsuura

Frequently asked questions

What is the cancellation policy at Hotel Urashima?

Hotel Urashima offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urashima?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Urashima on 5 Mar 2025 start from AU$179.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urashima?

Yep, Hotel Urashima has a free self car park.

Is there a spa on site at Hotel Urashima?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Hotel Urashima?

No, Hotel Urashima does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Urashima?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Urashima?

No, pets are not allowed.

Hotel Urashima Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 213 reviews
Rating 8 - Good. 84 out of 213 reviews
Rating 6 - Okay. 25 out of 213 reviews
Rating 4 - Poor. 3 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

deng fu

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).
Stayed 1 night in Nov 2024

10/10 Excellent

Merlia

Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

yuk yin

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!
Stayed 4 nights in Nov 2024

8/10 Good

yiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They don’t tell you about the smell of sulphur.
The staff were friendly and helpful. The hotel food offerings in the main restaurant were very varied and catered for a wide range of tastes and were well presented and served. The hotel wasn’t in the condition we expected however, we had to change rooms from the broken and dirty ones we were first allocated. The whole place has an air of needing much renovation. One corridor was covered in mould and was like a scene from a fairground ghost ride. The whole area stank of sulphur which was explainable but kept out of descriptions we had read.
Stayed 2 nights in Oct 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put - the two cave onsen at this hotel are fantastic. And indeed, there are several other onsen pools to choose from too. I was lucky to go when the sea was quite rough, and sitting at the front of the cave onsen, soaking in the hot spring while watching the waves breaking on the rocks outside was a really soul satisfying experience. The hotel itself is like a wild bubble-era project and is simply huge with plenty to explore. It was hard to take it all in - I was really absorbed just wandering around. The (seemingly) endless escalator ride up to the adjoining hotel block was a bit unique to try too. There is a helpful mini-bus and turtle themed ferry to and from the town centre ( only 10 minutes walk from station to ferry / bus) and it runs frequently. Can’t say there there were many dining options within the hotel itself, the breakfast and evening buffet are just fine plus two extra small cafe style casual restaurants on-site. No bar or coffee shop ( but you can sit in and eat snacks / coffee at the on-site Lawsons convenience store. Nothing gourmet - come for the onsen, not for dining. (though some decent small dining places in town if you wish to hop over on the ferry and back) The room was huge with a nice sea view in our case. Futon style sleeping was comfortable. Everything clean and working. All in all - lovely! I and my wife had a very memorable break here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel a 5 minute ferry ride from town. We stayed in a spacious Japanese room with fantastic ocean views. The onsen was amazing, in a cave right next to the ocean where you could watch waves crashing while bathing. Buffet breakfast and dinner were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arianna Van

Travelled with family
The cave onsens are wonderful and we loved our breakfast looking out at the rocky coast and crashing waves at breakfast. The hotel is a 1960s throw-back and well-maintained and very reasonably priced. Great hiking on Kumano Kodo nearby and sightseeing.
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel in a cute fishing town. The decor is very dated but this added to the experience for us. We opted for a Japanese style room looking over the ocean. The room was big and the view was great. Evening buffet was fine. We didn’t try the breakfast option. Used both the boat and shuttle to get to and from the hotel and both worked well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric, Vancouver

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing awe-inspiring experience
Amazing stay - especially the cave onsen and the views on top of the mountains; the retro classical video games next to the cafeteria also bring back lots of memories
Stayed 1 night in Oct 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it!
Either the car or ferry were prompt in picking people up. The hotel is beautiful, and the food was delicious. I loved going to dinner in my slides and yukata. Service and amenities were top notch, the onsen was a once in a lifetime experience. The town itself is charming.
Stayed 2 nights in Sep 2024

6/10 Okay

Brenda, Tokyo

The cave onsen is gorgeous
Stayed 1 night in Sep 2024

6/10 Okay

George

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
2 nights at Hotel Urashima
Our stay at the hotel was just ok. The hotel is from 1957 and is an aging relic of what I am sure was a once glorious hotel. Much of the hotel appeared to be shut down to guests and falling into a bit of disrepair in places. The lobby was supposedly renovated recently and a Lawsons general store has been added which is nice. The traditional Japanese room was nice and clean in comparison to some of the more common areas of the hotel, much of the furnishings appear to be original many of which are falling apart 2 of the 3 chairs i sat in literally came apart and needed to be pieced back together. The traditional mats for sleeping are not enough padding if you have a bad back you will want to have them triple stacked at minimum. The windows needed cleaned everywhere we went. The pop up shops are cute but limited the kids arcade was adorable and the game tables were a cute addition. The two main attractions 1- the Onsen I hear was great from my travel mates but I did not partake - Its traditional Japanese so take notice you may only enter nude. I feel they could make one onsen swimsuit optional since they have several just my opinion. 2 - the space elevator was not in service that i saw the two days we were there which was a disappointment since I had read that the views were spectacular. Use the elevator to see the sunrise which is spectacular but wear bug spray! the buffet had huge variety but it expensive! Overall the stay was fine would love to come back after renovations
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Travelled with group
Great location Poor upkeep
Stayed 3 nights in Aug 2024

6/10 Okay

NITHI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel, have several onsen, cave onsen is special, breakfast and dinner need to improve, from station walk to ferry only few minutes and hotel have boat or shuttle send you to hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cave hot springs and views!
This hotel was amazing. A sprawling property built into the side of a mountain. So many onsen. The cave onsen were spectacular. There were many restaurants, convenience store, shops and an arcade.
Stayed 1 night in Jul 2024

10/10 Excellent

jiagang, Cary

Liked: Cleanliness, amenities
Good place
Stayed 1 night in May 2024

10/10 Excellent

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those who are looking to luxuriate in the onsens of the Kii península… This is a place not to be missed. The cave onsens, especially, were both gorgeous and healing… The other ones perhaps a bit rundown, but still quite a treat. The staff were great (and multi-lingual) and my room was squeaky clean. Highly recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Gayle, Soquel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last year I tried their wonderful onsen that faces the sea. It was fantastic. When I returned to Japan, I made reservations at this hotel and upgraded to a room that had an ocean view. It was fantastic. The room included a half board which is breakfast and dinner. Staff are helpful. The room was very clean and quiet.
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Mixed feelings on this hotel. Paid for a nice room that was non smoking but the room was constantly filled with smoke air which was coming from a vent in the ceiling. The smoke was so bad that I felt sick most of the night and even 24 hours later throat hurts. The hotel was no very accommodating or apologetic. No discount. No concessions. I did not sleep but maybe 4 hours first night. Was a real hassle and disrupted a time where I had meant to sleep and relax. Had to pack my stuff up and move but Also sit in the smoke filled room for 2 hours waiting for other room. Love hot springs but the smoke room was not ok. Unhappy they didn’t offer any discount. Be cautions when booking here. It’s a gamble.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Urashima w wonderful Onsen
Old & dated hotel. But very unique & wonderful amenities. Great service, very clean rooms, comfortable stay!
Stayed 1 night in Dec 2023