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The Westin Denarau Island Resort & Spa, Fiji

5.0 star property
Elegant beach resort and 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Denarau Island Resort & Spa, Fiji

2 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Premium bedding, in-room safe, individually decorated, desk
Interior
Combined shower/bathtub, rainfall showerhead, designer toiletries

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Denarau Island North, Nadi
  • Sheraton Denarau Golf and Racquet Club
    5 min walk
  • Denarau Golf and Racquet Club
    8 min walk
  • Denarau Beach
    10 min walk
  • Nadi (NAN-Nadi Intl.)
    23 min drive

Room options

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Double Beds, Garden View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Oceanfront

Presidential Suite, 1 Bedroom, Oceanfront

Presidential Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Poolside

Studio, 1 King Bed, Poolside

Studio, 1 King Bed, Poolside

Highlights

Furnished balcony or patio
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Double Beds, Oceanfront

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Suite, 1 Bedroom, Pool View

Premium bedding, in-room safe, individually decorated, desk

Westin, Suite, 1 Bedroom, Pool View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, in-room safe, individually decorated, desk

Room, 2 Double Beds, Garden View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Studio, 1 King Bed, Pool View

Premium bedding, in-room safe, individually decorated, desk

Westin, Studio, 1 King Bed, Pool View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Nadi

A luxury stay in Nadi awaits you at The Westin Denarau Island Resort & Spa, Fiji. Within a 20-minute stroll, you'll find popular places like Port Denarau Marina and Port Denarau. Highlights at this beach resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Westin Heavenly Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Ocean Terrace, is open for breakfast. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 8 outdoor tennis courts, golf course and 24-hour gym plus access to golf lessons. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Nadi resort include Wailoaloa Beach and Namaka Market.
View more Resorts in NadiOpens in a new window

What's nearby

  • Sheraton Denarau Golf and Racquet Club - 5 min walk
  • Denarau Golf and Racquet Club - 8 min walk
  • Denarau Beach - 10 min walk
  • Port Denarau Marina - 16 min walk
  • Port Denarau - 16 min walk

Getting around

  • Nadi (NAN-Nadi Intl.) - 23 min drive

Restaurants

  • ‪28G - ‬7 min walk
  • ‪Mamacita's - ‬14 min walk
  • ‪Koro (Hilton Hotel Adults Beachclub) - ‬13 min walk
  • ‪Lulu Bar Cafe Restaurant - ‬17 min walk
  • ‪Bazaar - ‬9 min walk

About this property

The Westin Denarau Island Resort & Spa, Fiji

Elegant beach resort and 2 outdoor swimming pools
As a guest of The Westin Denarau Island Resort & Spa, Fiji, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a steam room, and spa services are also featured at the luxury The Westin Denarau Island Resort & Spa, Fiji. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nadi resort.

  • 246 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1975
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Westin Denarau Island Resort & Spa, Fiji offers 246 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Nadi resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Westin Heavenly Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: FJD 47.50 for adults and FJD 23.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bakery
  • Ocean Terrace
  • The Kitchen at Westin
  • Zing Restaurant

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • No lift
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: FJD 70.00
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

This property is closed from 6 August 2024 to 30 June 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 47.5 for adults and from FJD 23.25 for children
  • Early check-in fee: FJD 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Denarau Island Resort Fiji
Westin Resort Fiji
Westin Fiji
Westin Denarau Island Fiji
Westin Denarau Island Resort Fiji Nadi
Westin Denarau Island Fiji Nadi
The Westin Denarau Island Resort Spa Fiji
The Westin Denarau & Spa, Fiji
The Westin Denarau Island Resort Spa Fiji
The Westin Denarau Island Resort & Spa, Fiji Nadi

Frequently asked questions

What is the cancellation policy at The Westin Denarau Island Resort & Spa, Fiji?

The Westin Denarau Island Resort & Spa, Fiji offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Westin Denarau Island Resort & Spa, Fiji?

Yep, The Westin Denarau Island Resort & Spa, Fiji has a free self car park.

Are there any beaches close to The Westin Denarau Island Resort & Spa, Fiji?

The closest beach to The Westin Denarau Island Resort & Spa, Fiji is Wailoaloa Beach (5.3 km).

Is there a spa on site at The Westin Denarau Island Resort & Spa, Fiji?

Yep, Westin Heavenly Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Westin Denarau Island Resort & Spa, Fiji have a pool?

The Westin Denarau Island Resort & Spa, Fiji has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Westin Denarau Island Resort & Spa, Fiji?

The Westin Denarau Island Resort & Spa, Fiji features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Westin Denarau Island Resort & Spa, Fiji a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Denarau Island Resort & Spa, Fiji.

Is The Westin Denarau Island Resort & Spa, Fiji family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that The Westin Denarau Island Resort & Spa, Fiji is a hit with families.

Does The Westin Denarau Island Resort & Spa, Fiji serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Denarau Island Resort & Spa, Fiji?

No, The Westin Denarau Island Resort & Spa, Fiji does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Denarau Island Resort & Spa, Fiji?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Denarau Island Resort & Spa, Fiji?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Westin Denarau Island Resort & Spa, Fiji?

No, pets are not allowed.

Is there a golf course on site at The Westin Denarau Island Resort & Spa, Fiji?

Yep, The Westin Denarau Island Resort & Spa, Fiji has an 18-hole golf course. A golf driving range and golf lessons are also available.

The Westin Denarau Island Resort & Spa, Fiji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 999 reviews" "
Rating 8 - Good. 336 out of 999 reviews" "
Rating 6 - Okay. 105 out of 999 reviews" "
Rating 4 - Poor. 52 out of 999 reviews" "
Rating 2 - Terrible. 21 out of 999 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

CJ, Nashville, TN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Ocean view is a pretty obstructed view. We could see just a tiny bit from far away
Stayed 4 nights in Oct 2019

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Westin was a great resort. Lots of options for us to do while we were at the resort. The views were amazing. However lots of staff were of Fiji time and it took while to get food and other services. Enjoyed our stay overall.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old, room very small & had a big water leak under our bed. Everything is overpriced and everything is chargable there is nothing that you got as a thank you or without a charge. In room dining delivery had a charge of $10FJD, there poolside dining was so overpriced that there 1L water bottle cost us $14FJD. Everything you did had a price and that was price was almost double if not triple. Disgusting ethics and just highway robbery. Hotel was old, dark everywhere you went and very outdated. Taxi's were again a big rip off also from the Hotel. Would not visit again and would not recommend to anyone. RIP OFF!
Stayed 6 nights in Mar 2020

8/10 Good

Ken, Brisbane Qld

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very caring and look after you well. The resort will need to undergo some maintenance. There are leaks in the roof, not bad but a nuisance.
Stayed 9 nights in Mar 2020

8/10 Good

Adman, Cave Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room. Very spacious. Pool area was really nice, breakfast buffet was really good
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great facilities generally and good staff Starting to show it's age- footpaths damaged, pool a bit tired, and room aircon VERY noisy
Stayed 5 nights in Mar 2020

8/10 Good

kristy, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, but not much food around and very pricy.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Westin and again the staff were fantastic, the swimming pools are great, the adults only pool is very relaxing and the feel of the resort is Fijian (not a concrete jungle like some other resorts). We last visited the Westin 2 years ago when it was not a Marriott hotel. Some things have changed, including a hike up in prices of cocktails and beers. The restaurant is now Indian cuisine, bathrooms have been renovated and updated with a separate shower and bath, plus the wifi is great. Although this is the oldest resort on Denerau we love the Westin the most because it has a homely feel. Buffet breakfast is good and fulfills most tastes, the omelette station is always the standout! The Westin is due to be closed and renovated at the end of 2020, I hope that the Marriott chain does not change it too much, however it would be great to see prices of drinks not outlandish, the decks around the pools repaired (as some were looking very unsafe) and some consistency in their activities program. Thanks again for a lovely stay, we will return to check out the updated Westin after renovations are complete.
Stayed 11 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely amazing, beautiful with children and the restaurant staff are unbelievable Loved every second of my stay and will be coming back for my second trip this year Thank you to all the staff that were so friendly and helpful.
Stayed 6 nights in Feb 2020

10/10 Excellent

Amit

Travelled with family
Liked: Property conditions & facilities, room comfort
Housekeeping
Not very happy with housekeeping. my Baby needed to sleep but when we got back from the pools we saw our rooms housekeeping wasn’t done, all the other rooms next to us was done but our room was a mess, don’t like it
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying at the Westin and it just keeps getting better.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Selection at breakfast could be better.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Georgie, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful surroundings, room very close to the beach, friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property and very attentive staff, but rooms are a bit dated, especially bathrooms.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 13 nights in Jan 2020

8/10 Good

AJ, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property where the staff were outstanding and really made the holiday so much more enjoyable. Property was looking a little tired but understand they are about to go through renovations.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always ready to help with a suggestion for dinner or activity. We wish there was access to the ocean
Stayed 13 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

BarbV, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. Not only can you use the Westin but you can also use the Sheraton Resort. The staff is nice and the resort has everything you need. It is also conveniently located near the port, restaurants and excursions. The breakfast became a little repetitive so that was a bummer. Other than that the staff was nice but not very knowledgeable about certain things. For example where to get ice and things like that but I would definitely stay there again.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel asked for my arrival information two days prior and I told them I would arrive at 5:30 am. They confirmed the information. Upon arrival, i was told no room was ready for me. I finally checked into a room at approximately noon. While waiting, i was told i could to showers at the adult pool to change clothes. For the first four days, i did not have hot water in the shower. I complained to the front desk twice a day until it was fixed. For my departure, my flight left at 9:40pm and my shuttle, arranged via the hotel service, was to depart at 6:15pm. I asked to a late checkout and was told noon was the latest. When asked again, Ora said 2pm and anything after that i would be charged $25 per hour. I advised i was a Bonvoy member, had stayed at the property for eight nights and spent over $2,200 during my stay, in addition to paying for my room, they called and got approval for me to stay in my room until 5pm. There was no other place in the hotel that was air conditioned. What a joke!
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020