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UMA Hotel and Residences

3.5 star property
Hotel in Naga with 24-hour business centre and spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for UMA Hotel and Residences

Lobby sitting area
Front of property
Deluxe Room, 1 King Bed with Sofa bed
Restaurant
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Basilica of Our Lady of Penafrancia
    9 min walk
  • Basilica of the Nuestra Senora de Penafrancia
    9 min walk
  • Naga Metropolitan Cathedral
    18 min walk
  • Naga (WNP)
    26 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Naga

UMA Hotel and Residences puts you in the heart of Naga, within just a 10-minute stroll of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Descanso is the hotel's own lobby lounge. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Local cuisine breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3.5-property class Naga hotel include Naga Metropolitan Cathedral and Bicol Medical Center.

What's nearby

  • Basilica of Our Lady of Penafrancia - 9 min walk
  • Naga Metropolitan Cathedral - 18 min walk
  • Bicol Medical Center - 20 min walk
  • SM City Naga - 3 min drive
  • Robinsons Place Naga - 4 min drive

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Bigg's Diner - ‬2 min walk
  • ‪Soledad - ‬3 min walk

About this property

UMA Hotel and Residences

Hotel in Naga with 24-hour business centre and spa services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. The business-friendly UMA Hotel and Residences also features spa services, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Naga hotel.

  • 191 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
UMA Hotel and Residences offers 191 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 500 to 600 for adults and PHP 250 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 500 to 600 for adults and PHP 250 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Is parking available at UMA Hotel and Residences?

Yep, UMA Hotel and Residences has a free self car park. Onsite parking is limited.

Are there any beaches close to UMA Hotel and Residences?

The closest beach to UMA Hotel and Residences is Sabang Beach (42.6 km).

Is there a spa on site at UMA Hotel and Residences?

There's no onsite spa, but this property does offer spa services.

What makes UMA Hotel and Residences a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at UMA Hotel and Residences.

Does UMA Hotel and Residences serve breakfast?

Yep, local cuisine breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at UMA Hotel and Residences?

No, UMA Hotel and Residences does not offer an airport shuttle service.

Is there a bar or restaurant at UMA Hotel and Residences?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at UMA Hotel and Residences?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at UMA Hotel and Residences?

No, pets are not allowed.

UMA Hotel and Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Moshe

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Stayed 5 nights in Jul 2024

10/10 Excellent

RONA MEI

Stayed 1 night in Jul 2024

8/10 Good

Zielah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service, room comfort
New but not ready to accommodate!
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Myla, Edmonton

Stayed 6 nights in Jun 2024

6/10 Okay

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Rizza, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024

8/10 Good

Dianne Dee

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2024

10/10 Excellent

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
Stayed 1 night in Mar 2024

8/10 Good

Napoleon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a relatively new hotel. Staff are friendly, but are very limited in what they can do for guests. We asked to change 500 pesos for smaller 100 pesos to tip for our bell man and we were not granted this simple request. The reason: we only do this service for customers. I assumed that when we booked a room at the hotel that we were customers. Oh well, we ‘ll let that go. The shower amenities like shampoo and conditioner were in tiny tubes most appropriately suited one use only and by one person. We asked for more but were denied because it would exceed the daily allowance. Simply unsatisfactory. In our many years of travel and staying at various hotels, we have never been denied such basic services. Maybe, Uma Hotel is new and has to go through some growing pains to become better. But for now, I can’t fully recommend this hotel until it reviews its’ policies and become more responsive to its’ customers basic requests.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
Stayed 5 nights in Mar 2024

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

WILFREDO DOMINIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Czarina

Liked: Amenities, property conditions & facilities
We enjoyed our stay here! Highly recommended!
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen Junell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2024

8/10 Good

OSCAR

Liked: Cleanliness
Clean, excellent location, courteous service, value fir money
Stayed 1 night in Mar 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Hi quality facility
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern design. Staff were courteous and respectful. Facial tissue is not provided in the room unlike other hotels. The room is not sound proof from adjacent rooms as conversations can be overheard.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jay Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In soft start up mode, not not fair to judge. Things to improve, but they will get there.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and value
The hotel was beautiful, the staff was extremely friendly, helpful, and accommodating. The room and bed were comfortable and the AC was perfect. We had the honor of visiting during their soft opening so it was understandable that there were a few kinks. The wifi in the room was great but not in the lobby during breakfast. The breakfast was not buffet since there weren’t enough guests but when the hotel fully opens, it will be. My family booked 2 rooms but they were on separate floors. Our key cards did not let us visit them which I understand is for security purposes but was not convenient as this was a family trip. The staff accommodated by giving us cards for their floor. On our second night, we were able to switch rooms so we were on the same floor. Overall, I would stay here again and highly recommend them as I can’t compliment the wonderful staff enough plus the hotel itself was exceptional.
Stayed 1 night in Nov 2023