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Hotel de La Neige

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Photo gallery for Hotel de La Neige

Front of property - evening/night
Standard Cottage, Non Smoking
Lobby
[East] Deluxe Double Room with Jacuzzi, Non Smoking
Aromatherapy, reflexology

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is AU$388
includes taxes & fees
8 May - 9 May

Explore the area

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301
  • Happo One Sakka Ski Lift
    ‪4 min walk‬
  • Hakuba Happo-One Ski Area
    ‪7 min walk‬
  • Happo-one Adam Gondola
    ‪15 min walk‬

Room options

View all photos for [East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking | Bathroom

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for [East] Superior Twin Room with Open-Air Bath, Non Smoking

[East] Superior Twin Room with Open-Air Bath, Non Smoking

[East] Superior Twin Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for [East] Standard Twin Room, Non Smoking

[East] Standard Twin Room, Non Smoking

[East] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [East] Log Cottage, Non Smoking

[East] Log Cottage, Non Smoking

[East] Log Cottage, Non Smoking

Highlights

Balcony
Air conditioning
Fridge
LCD TV
2 bedrooms
Down duvet
Bathrobes
Hairdryer
  • 69 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for [East] Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [East] Deluxe Double Room with Jacuzzi, Non Smoking

[East] Deluxe Double Room with Jacuzzi, Non Smoking

[East] Deluxe Double Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for [East] Junior Suite with Jacuzzi, Non Smoking

[East] Junior Suite with Jacuzzi, Non Smoking

[East] Junior Suite with Jacuzzi, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
2 bedrooms
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Corner Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bathrobes
Hairdryer
Bidet
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About the area

Hakuba

A luxury stay in Hakuba awaits you at Hotel de La Neige. Within steps you'll find Hakuba Valley Ski Area and Hakuba Happo-One Ski Area within a 10-minute stroll. Highlights at this ski hotel include a restaurant, free self-parking and a free area shuttle. .A day of pampering can include massages and aromatherapy. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning full breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Hakuba hotel include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 3.8 km

Getting around

  • Hakuba Station - 10 min drive

Restaurants

  • ‪日本料理雪 - ‬17 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬14 min walk
  • ‪万国屋 - ‬19 min walk
  • ‪まえだそば店 - ‬18 min walk

About this property

Hotel de La Neige

Luxurious ski hotel with ski-in/ski-out access
There's a restaurant on site. WiFi is free in public spaces. Ski-in/ski-out access, spa services, and a terrace are also featured at the luxury Hotel de La Neige. Free self parking is available.
  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1990
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Dining venue
Hotel de La Neige offers 25 air-conditioned accommodations with minibars and complimentary bathrobes. Beds feature down duvets. LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Japanese

Similar properties

Exterior

Courtyard by Marriott Hakuba

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 185 reviews
The price is AU$367
includes taxes & fees
6 May - 7 May
Courtyard by Marriott Hakuba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3960 for adults and from JPY 3960 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Is parking available at Hotel de La Neige?

Yep, Hotel de La Neige has a free self car park.

How much does it cost to stay at Hotel de La Neige?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel de La Neige on 8 May 2025 start from AU$388.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel de La Neige?

There's no onsite spa, but this property does offer services like massages.

Does Hotel de La Neige serve breakfast?

You bet, full breakfast is available daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel de La Neige?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel de La Neige?

Yep, you can grab a meal at Hotel de La Neige's onsite restaurant.

What time are check-in & check-out at Hotel de La Neige?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel de La Neige?

No, pets are not allowed.

Hotel de La Neige Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 141 reviews
Rating 8 - Good. 12 out of 141 reviews
Rating 6 - Okay. 5 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Stayed 4 nights in Jan 2025

10/10 Excellent

cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Stayed 4 nights in Dec 2024

10/10 Excellent

Meng Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with fantastic service

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

The service was perfect and bed was super comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Scott, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property and stay were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

MYUNG HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

KHALED, fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, service and people that work there.
Stayed 5 nights in Mar 2024

10/10 Excellent

WILLARD

Travelled with group
Liked: Property conditions & facilities
The hotel was great and the staff were friendly and helpful. Lovely hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Otto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Maurice

Stayed 4 nights in Feb 2023

10/10 Excellent

Geoffrey Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Stayed 5 nights in Jan 2023

10/10 Excellent

Tristan

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Stayed 3 nights in Feb 2022

10/10 Excellent

Teri, Aiea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Stayed 3 nights in Feb 2022

8/10 Good

Peter, APO

Liked: Cleanliness, staff & service, amenities
Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely lovely staff and atmosphere
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stat

Awesome hotel with fantastic service. They really go out of their way to make you feel comfortable and at ease. Very helpful with arranging snowboarding gear rental, lift tickets and evening dinner reservations. I would recommend this hotel above all others. Breakfast was amazing as well.
Stayed 2 nights in Dec 2020

10/10 Excellent

Grant, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have ever stayed in. Beautiful rooms, excellent service and the Restaurant provides a magnificent dining experience.
Stayed 7 nights in Mar 2020