10/10 Excellent
raymond
25 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
raymond
Stayed 1 night in Feb 2019
Entire home
Phoenix Cocoon
Luxury holiday home in Hakuba with free parking
Photo gallery for Phoenix Cocoon
Reviews
1010 out of 10
Exceptional
Entire home
3 bedrooms2 bathroomsSleeps 8
Popular amenities
- Washer
- Housekeeping
- Barbecue grill
- Kitchen
- Dryer
- Outdoor space
Explore the area
4982-2 Hokujo, Hakuba, Nagano, 399-9301
- Hakuba Valley Ski Area1 min walk
- Hakuba Ski Jumping Stadium1 min walk
- Happo Information Center6 min walk
Room options
View all photos for Chalet (Phoenix Cocoon)
Chalet (Phoenix Cocoon)
Highlights
Balcony
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
- 3 bedrooms
- 2 bathrooms
- Sleeps 8
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About the area
Hakuba
A luxury stay in Hakuba awaits you at this holiday home. Within steps you'll find Hakuba Valley Ski Area and Hakuba Happo-One Ski Area within a 10-minute stroll. Highlights at this holiday home include a kitchen, a washer/dryer and free WiFi. .You can enjoy a flat-screen TV with a DVD player, and home features 2 bathrooms, a balcony and an MP3 dock. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A separate bath and shower, a coffee/tea maker and a rice cooker are also available. Housekeeping is available once per stay. .This business-friendly holiday home offers free WiFi in public areas, concierge services and a terrace. Additionally, you'll find laundry facilities, barbecues and babysitting services. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Hakuba holiday home include Hakuba Goryu Ski Resort and Hakuba Iwatake Ski Resort.
What's nearby
- Hakuba Happo-One Ski Area - 10 min walk - 0.9 km
- Happo-one Adam Gondola - 13 min walk - 1.1 km
- Happo One Sakka Ski Lift - 16 min walk - 1.4 km
- Hakuba Iwatake Ski Resort - 4 min drive - 3.1 km
- Hakuba Goryu Ski Resort - 8 min drive - 5.8 km
Getting around
- Hakuba Station - 5 min drive
Restaurants
- カフェアンドバー ライオン - 7 min walk
- Hakuba Taproom - 8 min walk
- 日本料理雪 - 4 min walk
- アンクル スティーブンス - 10 min walk
- ももちゃんクレープ 八方本店 - 13 min walk
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Phoenix Cocoon
Luxury holiday home in Hakuba with free parking
As a guest of Phoenix Cocoon, you'll find a terrace, barbecue grills, and multilingual staff. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. The luxury Phoenix Cocoon also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.
- 1 guestroom or unit
- Childcare (surcharge)
- Self-service laundry
- Front desk (limited hours)
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- BBQ grill(s)
- No smoking on site
Guest accommodation at this holiday home offers MP3 docking stations and washers/dryers. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Ski
- Close to skiing
Internet
- Available in the house: Free WiFi
Parking and transport
- Free area shuttle
- Area shuttle
- Free train station pick-up and drop-off shuttle
- Free self parking on site
Family friendly
- Babysitting (surcharge)
- Highchair
Kitchen
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Full-sized refrigerator/freezer
- Hob
- Microwave
- Oven
- Rice cooker
- Toaster
Bedrooms
- 3 bedrooms
- Bedsheets provided
- Rollaway/extra bed: JPY 7,000 per night
Bathroom
- 2 private bathrooms
- Bathtub or shower
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Toothbrush and toothpaste
- Towels provided
Entertainment
- DVD player
- Flat-screen TV
- MP3 dock
- Netflix
Outdoor areas
- Balcony
- Barbecue grill
- Terrace
Laundry
- Laundry facilities
- Washer/dryer
Work spaces
- Desk
Comfort
- Ceiling fan
- Heating
Pets
- No pets allowed
Suitability/Accessibility
- No lift
- Smoke-free property
Services and conveniences
- Concierge services
- Housekeeping (daily)
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Multilingual staff
- Tour and ticket assistance
Things to do
- Hiking/biking trails nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Fire extinguisher
Policies
Check-in
Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 7000.0 per night.
- Cots (infant beds) are available for JPY 3000 per night.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Crib (infant bed) fee: JPY 3000 per night
- Rollaway bed fee: JPY 7000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.
We should mention
- As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Phoenix Cocoon House Hakuba
Phoenix Cocoon House
Phoenix Cocoon Hakuba
Phoenix Cocoon Hakuba
Phoenix Cocoon Private vacation home
Phoenix Cocoon Private vacation home Hakuba
Frequently asked questions
Is parking available at Phoenix Cocoon?
Yep, Phoenix Cocoon has a free self car park.
Does Phoenix Cocoon have a pool?
No, this holiday home doesn't have a pool.
Is Phoenix Cocoon family-friendly?
You bet! With amenities such as babysitting services, laundry facilities and highchairs, it's no surprise that Phoenix Cocoon is a winner with our family travellers.
Is there a private hot tub at Phoenix Cocoon?
No, but there is a deep soaking tub.
Is there a free airport shuttle available at Phoenix Cocoon?
No, Phoenix Cocoon does not offer an airport shuttle service.
What time are check-in & check-out at Phoenix Cocoon?
Check-in begins at 4 PM. Check-out time is 10 AM.
Are pets allowed at Phoenix Cocoon?
No, pets are not allowed.
Phoenix Cocoon Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Takaken, Kobe
Travelled with family and small children
9 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Takaken
Stayed 3 nights in Aug 2019