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Hotel Trusty Nagoya Shirakawa

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Nagoya City Science Museum
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Trusty Nagoya Shirakawa

Reception
Down duvets, desk, blackout curtains, soundproofing
Exterior
Hallway
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is AU$109
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Nagoya City Science Museum
    4 min walk
  • La Floraison de TAKEUCHI
    1 min walk
  • Fushimi Station
    7 min walk
  • Nagoya (NKM-Komaki)
    29 min drive

Room options

View all photos for Deluxe Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking with Breakfast Box

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [ECO friendly] Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking with Breakfast Box

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking with Breakfast Box

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking with Breakfast Box

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking with Breakfast Box

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Daiwa Roynet Hotel Nagoya Fushimi

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is AU$88
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Daiwa Roynet Hotel Nagoya Fushimi

About the area

Nagoya

Hotel Trusty Nagoya Shirakawa puts you in the heart of Nagoya, within just a 10-minute stroll of Nagoya City Science Museum and Osu Shopping District. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities and a microwave in a common area. There's also the convenience of self parking. .With a stay at this 3.5-property class Nagoya City Centre hotel, you'll be 1.2 km (0.7 mi) from Oasis 21 and 2.6 km (1.6 mi) from Nagoya Castle.

What's nearby

  • Nagoya City Science Museum - 4 min walk
  • Osu Shopping District - 7 min walk
  • Oasis 21 - 14 min walk
  • Nagoya Castle - 5 min drive
  • Vantelin Dome Nagoya - 6 min drive

Getting around

  • Fushimi Station - 7 min walk
  • Sakaemachi Station - 12 min walk
  • Nagoya (NGO-Chubu Centrair Intl.) - 47 min drive

Restaurants

  • ‪山本屋本店栄本町通店 - ‬4 min walk
  • ‪コメダ珈琲店栄鉄砲町店 - ‬2 min walk
  • ‪うどん料理千 - ‬1 min walk
  • ‪La Floraison de TAKEUCHI - ‬1 min walk
  • ‪昇家三蔵 - ‬1 min walk

About this property

Hotel Trusty Nagoya Shirakawa

Hotel with a 24-hour front desk, a quick walk to Nagoya City Science Museum
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

  • 1 building
  • 105 guestrooms or units
  • Built in 1973
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Frequently asked questions

What is the cancellation policy at Hotel Trusty Nagoya Shirakawa?

Hotel Trusty Nagoya Shirakawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Trusty Nagoya Shirakawa?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Trusty Nagoya Shirakawa on 7 Jan 2025 start from AU$108.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Trusty Nagoya Shirakawa?

Yep, Hotel Trusty Nagoya Shirakawa has a self car park for JPY 1500 per night.

Are there hot tubs in the rooms at Hotel Trusty Nagoya Shirakawa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Trusty Nagoya Shirakawa serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Trusty Nagoya Shirakawa?

No, Hotel Trusty Nagoya Shirakawa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Trusty Nagoya Shirakawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Trusty Nagoya Shirakawa?

No, pets are not allowed.

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews" "
Rating 8 - Good. 372 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay. Rooms were clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tomotaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Illumination in room
the room is too dark, need to improve illumination system
Stayed 3 nights in Aug 2024

10/10 Excellent

CHUN HUNG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , and parking for 24hrs just 1500yen. Close to shopping areas.
Stayed 5 nights in Aug 2024

8/10 Good

Wai Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a few really good ramen restaurants nearby. Check Google Map for details.
Stayed 5 nights in Jul 2024

10/10 Excellent

KWAN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

PEI LIN

Stayed 7 nights in Jul 2024

10/10 Excellent

JIYEON

Stayed 2 nights in Jul 2024

4/10 Poor

Oi Ting Candy

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.
Stayed 4 nights in Jun 2024

10/10 Excellent

LANYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available. The room is clean and reasonably spacious for two people.
Stayed 2 nights in Jun 2024

10/10 Excellent

YIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Po yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Genesius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for Nagoya city
Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Pililani

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable and worth it!
Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jun 2024

10/10 Excellent

LI TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Ka wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店十分鍋心
房間十分整潔， 闊落，寧靜，另外酒店職員十分鍋心，退房時立即替我們調較扶手電梯向下，免致我們拿着行李行一層樓梯，我們下次再來名古屋必會再次訂
Stayed 2 nights in May 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.
Stayed 1 night in May 2024

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good for a short stay.
Stayed 2 nights in May 2024

6/10 Okay

jungsuk

Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 7 nights in Apr 2024

8/10 Good

Takuya

Stayed 1 night in Apr 2024