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Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
Luxury Nairobi hotel in Embakasi with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Outdoor pool, pool loungers
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
The price is AU$276
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    7 min drive
  • The Imaara Shopping Mall
    10 min drive
  • Nairobi National Park
    21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    10 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

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Pool
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4.6 out of 5, Wonderful, (185)
The price is AU$230
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Nairobi

A luxury stay in Nairobi awaits you at Crowne Plaza Nairobi Airport, an IHG Hotel. You'll be 11.6 km (7.2 mi) from Nairobi National Park and 16.9 km (10.5 mi) from Kenyatta International Convention Centre. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Euphoria Spa can include deep-tissue massages, Swedish massages, body wraps and body scrubs along with access to the sauna. The restaurant, KITCHEN 9 RESTAURANT, serves international cuisine and is open for breakfast, lunch and dinner. VELOCITY BAR is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 1184 square feet (110 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 5-property class Embakasi hotel include Nairobi National Museum and Sarit Centre.

What's nearby

  • Gateway Mall - 7 min drive
  • Kenyatta International Convention Centre - 18 min drive
  • Sarit Centre - 20 min drive
  • The Aga Khan University Hospital - 20 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 10 min drive

Restaurants

  • ā€ŖPaul Caffe - ā€¬4 min drive
  • ā€ŖHardee's - ā€¬4 min drive
  • ā€ŖJava House - ā€¬4 min drive
  • ā€ŖCarribean Food Court - ā€¬12 min drive
  • ā€ŖAmaica: The Restaurant - ā€¬4 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Luxury Nairobi hotel in Embakasi with a full-service spa
Crowne Plaza Nairobi Airport, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport, an IHG Hotel offers 144 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Crowne Plaza Nairobi Airport, an IHG Hotel?

Crowne Plaza Nairobi Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Nairobi Airport, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport, an IHG Hotel on 8 Jan 2025 start from AU$276.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yep, Crowne Plaza Nairobi Airport, an IHG Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yep, Euphoria Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Nairobi Airport, an IHG Hotel have a pool?

Crowne Plaza Nairobi Airport, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Crowne Plaza Nairobi Airport, an IHG Hotel?

Crowne Plaza Nairobi Airport, an IHG Hotel features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Nairobi Airport, an IHG Hotel a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Nairobi Airport, an IHG Hotel.

Is Crowne Plaza Nairobi Airport, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Nairobi Airport, an IHG Hotel is a hit with families.

Does Crowne Plaza Nairobi Airport, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Crowne Plaza Nairobi Airport, an IHG Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Nairobi Airport, an IHG Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Crowne Plaza Nairobi Airport, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Nairobi Airport, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 652 out of 867 reviews" "
Rating 8 - Good. 159 out of 867 reviews" "
Rating 6 - Okay. 23 out of 867 reviews" "
Rating 4 - Poor. 15 out of 867 reviews" "
Rating 2 - Terrible. 18 out of 867 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dossie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room at 4am in the morning. My flights to Nairobi were changed and I arrive at a different time than my original arrival. I call for an airport pick-up and they came immediately. That was so important! I highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and they helped us pull together of day of ad ventures with no warning.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Exceptional hotel for our layover.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very short stay but wish I could have stayed longer. Staff was very friendly and hotel was very nice. Close to airport
Stayed 1 night in Sep 2024

10/10 Excellent

Sutapa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes from the airport , inside the security perimeter, which is a huge advantage. Rooms , big, clean , well appointed. Hourly shuttle , but choice of booking private shuttle at anytime - I think it was $10 one way. Small souvenir shop near reception, better prices than duty free shops at the airport! Food at coffee shop tasty, good quality and portion size. Highly recommend for a convenient, safe stay near the airport .
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few hours before catching our super early fight to go home. Clean and convient, but the hourly shuttle is kind silly. For an airport hotel, you would expect a much more frequent shuttle schedule, especially when Uber and taxi cannot come in to pickup guest.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to hang out and take a shower before an international flight. It was close to the airport and has a free shuttle to/from the airport. Worked out so well!
Stayed 1 night in Sep 2024

10/10 Excellent

Olufeyifunmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay there again. Pleasant and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

Alton

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, West Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review. Just read survey answers
Stayed 1 night in Aug 2024

10/10 Excellent

Art

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine but itā€™s surrounded by buildings that are busy 24hrs if you are on first floor you canā€™t sleep very well
Stayed 1 night in Aug 2024

10/10 Excellent

Peace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gita

Stayed 1 night in Aug 2024

10/10 Excellent

patwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza in Kenya was amazing. It was super clean, awesome customer service, food was great, I felt safe and my stay was overall super great
Stayed 1 night in Apr 2024

10/10 Excellent

KEITH

Excellent location- minutes from the airport with shuttles. Well trained staff in all functions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Nairobi several times a year and Crowne Plaza is a must stop for me to regroup for long travel. Cleanliness, amazing staff, great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Dallas, Naples

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed here. The facility is wonderful and I will be staying here again. It is extremely easy to get to when arriving by air in the evening. I gave a lower grade for area around the property as I do not think it would be as convenient as other properties If I were staying in Nairobi for more than a night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hongxing

Stayed 1 night in Jul 2024