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La Maison Royale

4.0 star property
Family-friendly hotel connected to the convention centre in Nairobi with 2 restaurants

Photo gallery for La Maison Royale

Free self-parking
Terrace/patio
View from room
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$90
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620
  • Sarit Centre
    ‪12 min walk‬
  • University of Nairobi
    ‪19 min walk‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Standard Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Queen Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Pillow-top bed
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

The Crossroads Hotel Westlands

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (78)
The price is AU$143
for 1 room
includes taxes & fees
25 Mar - 26 Mar
The Crossroads Hotel Westlands

About the area

Nairobi

You'll be connected to the convention centre at La Maison Royale, and within just a 15-minute stroll of Sarit Centre and Oshwal Religious Centre. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Rendezvous, serves French cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym and kids' club as well as access to a playground. Business amenities include a meeting room, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Westlands hotel, attractions include Nairobi National Park and United Nations Office at Nairobi.

What's nearby

  • Sarit Centre - 12 min walk - 1.1 km
  • University of Nairobi - 19 min walk - 1.6 km
  • The Aga Khan University Hospital - 3 min drive - 2.9 km
  • Kenyatta International Convention Centre - 4 min drive - 4.0 km
  • United Nations Office at Nairobi - 9 min drive - 7.8 km

Getting around

  • Nairobi Station - 20 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive

Restaurants

  • ‪68 Library - ‬9 min walk
  • ‪Java Express - M.p Shah - ‬9 min walk
  • ‪Open House Restaurant - ‬6 min walk
  • ‪Capital Club - ‬6 min walk
  • ‪Ashiana - ‬8 min walk

About this property

La Maison Royale

Family-friendly hotel connected to the convention centre in Nairobi with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, a meeting room, and limo/town car service. A 24-hour health club, spa services, and a terrace are also featured at the family-friendly La Maison Royale. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 28 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • 1 conference room
La Maison Royale offers 28 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, French, German, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • 24-hour health club
  • Children's club
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 50 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Property is also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

Frequently asked questions

What is the cancellation policy at La Maison Royale?

La Maison Royale offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Maison Royale?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at La Maison Royale on 12 Mar 2025 start from AU$89.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Maison Royale?

Yep, La Maison Royale has a free self car park.

Is there a spa on site at La Maison Royale?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

What luxury perks are available at La Maison Royale?

La Maison Royale features a 24-hour health club, 2 restaurants and 3 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes La Maison Royale a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at La Maison Royale.

Is La Maison Royale family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that La Maison Royale is a hit with families.

Does La Maison Royale serve breakfast?

Yep, full breakfast is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at La Maison Royale?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Maison Royale?

Yep, you can grab a meal at La Maison Royale's onsite restaurant that serves French cuisine.

What time are check-in & check-out at La Maison Royale?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at La Maison Royale?

No, pets are not allowed.

La Maison Royale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 367 reviews
Rating 8 - Good. 157 out of 367 reviews
Rating 6 - Okay. 60 out of 367 reviews
Rating 4 - Poor. 29 out of 367 reviews
Rating 2 - Terrible. 13 out of 367 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The worst customer service possible
I stay at this hotel about 20 nights a year. This will be the last time. I accidentally booked the wrong night. Any decent hotel would credit that night to the next stay. But not here. I have been told by the staff I stay here more than any other customer. No free breakfast EVER no aporeciation of any kind. So they kept my money and not only that but I needed a lays checkout snd they refused that as well. I calculate I spend over $2000 USD per year here. It is not the nicest hotel in Nairobi, but it is ok. The restaurant is really bad. Do not get the buffet breakfast. It is not good. I have stayed here a lot so it is clearly in my opinion a good price for the experience. Until you need someone in their hidden management group to take care of a problem. I give it the worst rating possible due to the extreamly poor management. Not due to the staff. They try hard and apologize for their idiot bosses. But those bosses are never willing to talk to a customer. And again I am their most frequent customer. So I’m sure if anything ever goes wrong with your trip they will not help you an any way. Also be sure to book here with Hotels.com if you come it is about 30% less than booking direct. Have a nice time in Kenya. But if you might want to try a different hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, room service was excellent, dining options convenient,open 24 hours. Great location, close to malls, easy to get transportation to get around. The size of the room was okay for the price. I did not like the fact that they did not have a smart tv in my room, the gym looked crammed , not enough space between the machines. Otherwise, I would recommend the property. Special thanks to all the staff who served me.
Stayed 11 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hugh

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel tends to be priced attractively, although it is definitely quite worn around the edges. Last time I stayed there I had to change rooms because the AC wasn't working. This has happened to a colleague of mine who stayed there as well. My main issue is that I have found the booking policies of the hotel very frustrating. I stayed there semi-frequently until recently, when I needed to change a booking. I asked at check-in how to amend the booking and was told it was no problem and I should simply come back later to sort it out. I did that and got told I couldn't amend the booking unless I did it through orbitz. I went online to orbitz and it was clear the hotel had elected to not refund any bookings, so orbitz simply directed me to talk to the hotel. I brought this up with the staff who proceeded to give me the runaround and told me to talk to the manager (who seemed to never be around when I was around). It was apparently my responsibility to chase the manager and the manager was not able to get back to me on this issue. Finally, on the day I was checking out, one of the staff members wrote me a 'credit note' stating that I could use it the next time I stayed to the hotel. Next time I stayed at the hotel, I presented the credit note, and was told it meant nothing and that the hotel didn't provide refunds. The funny thing is, I stayed at the hotel very regularly and the hotel was making good money off me. Their refund policy is a massive own goal.
Stayed 3 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

REGINALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the price point which I paid. This is great value for the money. This is the second time I stayed at this hotel. Will stay there again. The stafg are pleasant and nice. Again, anyone that complains about this hotel needs to book a $250 night hotel which will meet their needs. You can expect to stay at a three-star hotel and get a five-star accommodation.
Stayed 1 night in Aug 2024

8/10 Good

Ikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 1 day the rooms were big and the bed was very comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Geffry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ezequiel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, we didn’t stay long enough to have a comprehensive experience, they would allow us to make a detail review. Which is stayed for one night, and everything about it was great and convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works.

8/10 Good

Judith Gilman

Stayed 3 nights in Apr 2024

10/10 Excellent

VINCENT

Stayed 3 nights in Apr 2024

2/10 Terrible

Shaheen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I am giving a bad review for this hotel that I've stayed at multiple times in the past year. This time round I had a very clean and prepared room, with a used condom on the floor. I then got put into a room that had no water. Following that, I tried to reduce my stay due to a fluctuation in my itinerary and while the staff were great they had no ability from management whom I never saw once, and proceeded to charge me the full amount. Absolutely despicable management. Won't ever return.
Stayed 11 nights in Mar 2024

8/10 Good

Modi

Liked: Cleanliness, property conditions & facilities
I like the environment and the cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Congested
Stayed 3 nights in Mar 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
Very good hotel with an excellent breakfast. The area was fine but I would walk around at night. The restaurant was also good if you don't order the steak. The only complaint that I had was that there was no hot water. It was like warm.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Had a nice stay at the hotel, quite area staff very helpful, would be better to have had a smart TV in the room as the reception for normal channels not great.
Stayed 2 nights in Feb 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unusual shaped building results in unusual shaped hallways and rooms. The best combination of price and living space I have found in the area
Stayed 4 nights in Nov 2023

4/10 Poor

CONOR

Disliked: Staff & service, property conditions & facilities
Not as expected.
Nothing special at all. Expensive pricing for area. Poor service.
Stayed 2 nights in Nov 2023

6/10 Okay

Francis

Travelled with partner
Liked: Cleanliness, staff & service
Nice location, wonderful staff. The property need some updating. Overall, value for money.
Stayed 4 nights in Oct 2023

8/10 Good

Michael, Auburn

Business traveller
Liked: Cleanliness, staff & service
this is the 4th time I and my small 501c medical team has stayed here. Its been 4 years and unfortunately, although hotel is clean, a lot of general upkeep has not been maintained. for instance broken window locks, deteriorating shower door gaskets, soap scum at bottom of shower glass( could easily be removed with a razor scraper) Some room refrigerators work some do not. The staff is great, the breakfast buffet is very good, the rooftop restaurant, bar is a plus although sometimes service is a bit slow. Minor point but The Nation or the Standard in the lobby news rack would be nice. Probably will stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always
Stayed 9 nights in Sep 2023