Shinshu Matsumoto Utsukushigahara Onsen Shoho

3.5 star property
Hotel in Matsumoto with sauna and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Shinshu Matsumoto Utsukushigahara Onsen Shoho

Front of property - evening/night
Outdoor spa tub
Japanese Western Room with living room and Open Air Bath (70sqm)
Restaurant
Outdoor spa tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221
    Utsukushigahara Onsen
    2 min walk
    Asama Hot Spring
    3 min drive
    Matsumoto City Museum of Art
    4 min drive
    Matsumoto (MMJ-Shinshu - Matsumoto)
    31 min drive

Room options

Twin Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

Triple Room with Private Bathroom

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 3 Single Beds

Japanese Style Room, West building

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 5
  • 1 Single Futon

East Building Japanese Room with living room and Mist Sauna (55sqm)

Highlights

Sauna
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
  • 55 sq m
  • City view
  • Sleeps 5
  • 5 Single Futons

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • 56 sq m
  • Sleeps 5
  • 5 Single Futons

Twin Room with Private Bathroom

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 1
  • 1 Single Bed

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Futons

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Single Beds

Japanese Western Room with living room and Open Air Bath (70sqm)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Coffee/tea maker
In-room safe
  • 70.0 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Similar properties

About the area

Matsumoto

Shinshu Matsumoto Utsukushigahara Onsen Shoho places you steps from Utsukushigahara Onsen and within a 15-minute stroll of Matsumoto Folkcraft Museum. Highlights at this hotel include free self-parking, Access to hot tub and a sauna. .Enjoy the karaoke along with access to hot springs and bike hire. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is available. There's also limited parking, along with the convenience of free train pick-up service. .Near this 3.5-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Asama Hot Spring - 3 min drive
  • Matsumoto Castle - 4 min drive
  • Matsumoto City Museum of Art - 4 min drive
  • Matsumoto Performing Arts Center - 4 min drive
  • Alps Park Matsumoto - 7 min drive

Getting around

  • Matsumoto Station - 6 min drive
  • Midoriko Station - 20 min drive

Restaurants

  • ‪手打ち蕎麦兎々屋 - ‬4 min drive
  • ‪ガッツだ!ニボジロー - ‬4 min drive
  • ‪炭火焼肉くらた - ‬2 min drive
  • ‪丸山中華蕎麦店 - ‬18 min walk
  • ‪CAFE with DOG ”CUE” - ‬9 min walk

About this property

Shinshu Matsumoto Utsukushigahara Onsen Shoho

Hotel in Matsumoto with sauna and 24-hour front desk
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Shinshu Matsumoto Utsukushigahara Onsen Shoho offers its guests hot springs, Access to hot tub, and a sauna. A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, a vending machine, and an arcade/games room are also featured at Shinshu Matsumoto Utsukushigahara Onsen Shoho. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Matsumoto hotel is smoke free.

  • 97 guestrooms or units
  • Karaoke
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Lift
  • No smoking on site
Shinshu Matsumoto Utsukushigahara Onsen Shoho offers 97 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,200 per person
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Dinner is available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Shoho Matsumoto
Shoho Hotel
Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho
Shinshu Utsukushigahara Onsen
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Shinshu Matsumoto Utsukushigahara Onsen Shoho offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Yep, Shinshu Matsumoto Utsukushigahara Onsen Shoho has a free self car park. Onsite parking is limited.

Does Shinshu Matsumoto Utsukushigahara Onsen Shoho serve breakfast?

Yeah, buffet brekkie is available daily.

Is there a free airport shuttle available at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

No, Shinshu Matsumoto Utsukushigahara Onsen Shoho does not offer an airport shuttle service.

Is there a bar or restaurant at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Yep, you can grab a meal at Shinshu Matsumoto Utsukushigahara Onsen Shoho's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

No, only service animals are allowed.

Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews" "
Rating 8 - Good. 17 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Travelled with family
A One Time Experience.
Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Stayed 1 night in Dec 2019

10/10 Excellent

T.B., Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

DP, Seattle, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent stay. Beautiful views of Matsumoto and the mountains, amazing open air bathes and amazingly friendly staff. Dinner was very good and breakfast was also great. Wish we had stayed longer!
Stayed 1 night in Mar 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Bonnie, Bangkok

Liked: Staff & service
Nice onsen and lovely staff. The in-room onsen is smaller than I expected but the public one is nice. Women's one has two indoor pools and two outdoor. Room comes with half board (set dinner and buffet breakfast).
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience. Excellent staff.
Stayed 2 nights in Feb 2018

6/10 Okay

Mizo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kesashi

Stayed 1 night in Mar 2023

10/10 Excellent

Hon Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Hiroshi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。
Stayed 1 night in Sep 2022

10/10 Excellent

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Kaori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。
Stayed 1 night in Aug 2022

10/10 Excellent

Ha Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

SACHIKO

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂の気持ち良いホテル
市内から10分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。
Stayed 1 night in Jan 2020

10/10 Excellent

Tip Rossan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很大,设施齐全,我们的房间正对松本城,夜景很美,温泉设施很好,尤其美人汤池,室外汤池正对夜景,虽然温泉水一般,但性价比实在很高,非常值得一去的酒店
Stayed 1 night in Jan 2020

10/10 Excellent

kojima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Tomoko

Business traveller
Stayed 1 night in Oct 2019

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった!
食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい!
Stayed 1 night in Oct 2019

8/10 Good

yasushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。
Stayed 1 night in Sep 2019

10/10 Excellent

丸山敏, 静岡

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事とスタッフのサービスが良かった
Stayed 1 night in Sep 2019