Hawthorn House

2.0 star property
Hotel with a 24-hour business centre, steps from Whaling Museum
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hawthorn House

Traditional Room, 1 Queen Bed
Economy Double or Twin Room, 2 Single Beds, Non Smoking, City View | Exterior
Lobby
Classic Studio, 1 Queen Bed, Kitchenette | Private kitchen
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
2 Chestnut St, Nantucket, MA, 02554
  • Quaker Meeting House
    1 min walk
  • Nantucket Atheneum
    1 min walk
  • Whaling Museum
    2 min walk
  • Nantucket, MA (ACK-Nantucket Memorial)
    7 min drive

Room options

Junior Double Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Daily housekeeping
Iron/ironing board
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Economy Double or Twin Room, 2 Single Beds, Non Smoking, City View

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Detached private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Studio, 1 Queen Bed, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 16.6 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Nantucket

Hawthorn House puts you in the heart of Nantucket, steps from Whaling Museum and within a 15-minute stroll of Old Mill. Highlights at this hotel include a bar/lounge and a 24-hour business centre. .This smoke-free hotel offers a garden, a picnic area and express check-out. Additionally, you'll find Wi-Fi in public areas, coffee/tea in a common area and a fridge in a common area. .Sights within a 20-minute walk of this Nantucket Town hotel include Brant Point Light and Jetties Beach.

What's nearby

  • Whaling Museum - 2 min walk
  • Nantucket Ferry Terminal - 5 min walk
  • Brant Point Light - 14 min walk
  • Jetties Beach - 20 min walk
  • Surfside Beach - 9 min drive

Getting around

  • Nantucket, MA (ACK-Nantucket Memorial) - 7 min drive

Restaurants

  • ‪Stubbys - ‬3 min walk
  • ‪Island Coffee Roasters - ‬3 min walk
  • ‪Juice Bar - ‬2 min walk
  • ‪Rose & Crown - ‬1 min walk
  • ‪Slip 14 - ‬6 min walk

About this property

Hawthorn House

Hotel with a 24-hour business centre, steps from Whaling Museum
WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business centre on site. You can enjoy a drink at the bar/lounge. Hawthorn House also features a garden, a picnic area, and coffee/tea in common area.

This Nantucket hotel is smoke free.

  • 9 guestrooms or units
  • Towels for the beach
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Fridge in a common area
  • Bar or lounge
Hawthorn House offers 9 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. This Nantucket hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via aeroplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005831970
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The tax ID number is C0005831970. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn House Hotel Nantucket
Hawthorn House Nantucket
Hotel Hawthorn House Nantucket
Nantucket Hawthorn House Hotel
Hotel Hawthorn House
Hawthorn House Hotel
Hawthorn House Hotel
Hawthorn House Nantucket
Hawthorn House Hotel Nantucket

Frequently asked questions

What is the cancellation policy at Hawthorn House?

Hawthorn House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hawthorn House?

Yep, Hawthorn House is a short 6-minute walk from Children's Beach.

Is there a free airport shuttle available at Hawthorn House?

No, Hawthorn House does not offer an airport shuttle service.

What time are check-in & check-out at Hawthorn House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hawthorn House?

No, only service animals are allowed.

Hawthorn House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!!! ,would have been nice to get communication on how to check in and amenities at the property in advance. Also, number that is listed on orbitz was not one that was answered. After days of searching it is actually calling the faraway house around the corner to get any information.
Stayed 2 nights in Aug 2021

2/10 Terrible

Randi

Disliked: Staff & service, property conditions & facilities, room comfort
Faulty instructions to check in
Stayed 2 nights in Aug 2021

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities, room comfort
Nantucket 2021
The location and staff were great! We did not plan on spending much time at the Hawthorn House other than a place to sleep and shower, so the small room was all that we really needed. Price was great and free bikes! Will stay here again if its just the two of us.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is convenient. I booked a basic room advertised with TV. Room 10 did not have a tv. The box spring was not covered. There was no closet. The tub was missing a part so there was an open hole in the tub. The bathroom door did not close all the way so there was no privacy. There were also some small holes in the wall near the door that should have been repaired. I received a receipt for “innkeeper’s room”. I don’t think I was supposed to get this room. We stayed for 1 night so we didn’t bother requesting another room. I was disappointed.
Stayed 1 night in Aug 2021

8/10 Good

Alison

Stayed 2 nights in Jul 2021

10/10 Excellent

Chloe

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location- a little tired.
Stayed 1 night in Jul 2021

6/10 Okay

Carole

Travelled with group
Disliked: Staff & service
Good hotel, bad communication
The location was amazing and the house is a historical building. Unfortunately, the communication with management was bad. I rented 2 rooms for our wedding guests and one room had no AC unit. The other one (street level) was missing a blind. I got charged twice for 1 of the rooms and it’s still unresolved 4 days later. They said they would call back but they don’t call back.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Being an experienced traveler and NOT a moron, I understood that Hawthorn House was a host-less hotel. I was told I would receive check in instructions via email. I never did. Nor did they respond to MY email...or the multiple phone calls and texts I sent them when, upon arriving tired from a cross country flight, I was still given no information about which room was mine. We found rooms with keys in the door--I just picked one that matched what I knew I'd paid for. It was clean, but had no toilet paper. I walked to the grocery store and bought my own. Later in the day, a very nice attentive housekeeper came by and gave me towels and toilet paper. I stayed there 6 days. Never saw her again. Took out my own trash & recycling. I don't blame HER. God knows what they actually have her scheduled to do. All that being said, my room (room 8) was very comfortable. The location of Hawthorn House is excellent. It's ok. Just don't expect to feel welcomed or communicated with in even the most basic way.
Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best downtown inn in Nantucket in August
The best location downtown. We had room X and it was perfect for what we needed. It’s an old house so room and plumbing reflect that but you’ll get that with most of the inns, especially downtown. No AC but lots of fans were provided. Fortunately, we only had one real humid day. Surprisingly thick walls where we didn’t hear any other guests coming and going. The most comfortable bed and pillows. Great water pressure. Only thing I could complain about was the hair in the bathroom and the drain not draining perfectly. I did mention the hair issue to the cleaning lady the next day and it was thoroughly cleaned once we got back. The drain issue I’m sure is due to the old plumbing. Overall, we visit several times a year and this was by far the best inn we’ve stayed at downtown. I highly recommend it. Will definitely stay here again.
Stayed 4 nights in Aug 2020

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality
Awesome service and cleanliness!
Stayed 3 nights in Aug 2020

8/10 Good

Jason

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Convenient basic room
Great central location minutes to all restaurants, shopping and port. Basic small rooms you would expect in central Nantucket, but the bathroom across the hall (private to our room) which made it somewhat inconvenient running back and forth.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location is great - walking distance to all of the bars and restaurants in town and very close to the shuttles that can bring you to other parts of the island. Staff is not present very often so just make sure you bring everything you need!
Stayed 2 nights in Jul 2020

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I had the most amazing stay at the Hawthorne House! The owner was so kind and checked up on us to make sure we had the best stay. The location is amazing and all the rooms are adorable; I am already planning my time back!
Stayed 4 nights in Jul 2020

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Just a room
There was no service. This is not a boutique hotel. Just a room to sleep. Many amenities were stated on the website. Free coffee and tea all day plus a continental breakfast — there was nothing. Beach chairs and umbrellas available—neither were available to guests. Self serve Ice maker was frozen solid in need of defrosting so —no ice. There was no one at the front desk. I had to text someone to find what from I was in. Then on the day of checkout we had the next guest knocking on our door at 9:30am to see if we left yet...checkout was at 11:00.
Stayed 3 nights in Jul 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Just what we needed.
Stayed 4 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In Nantucket for a wedding and the location of this hotel was perfectly situated in the heart of downtown. However, it was not anything like the marketing photos online suggested. Basically a dirty little room in an old house. Maybe they have other rooms that have been redone to reflect a better experience but room number 6 is a tired mess.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic inn with very comfortable room and common area. Beautiful wide- planked pine floors, bright and sunny!
Stayed 2 nights in Aug 2019

2/10 Terrible

ConcernedGuest, Nantucket, MA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for two nights through Expedia and when I arrived my room was occupied. Henry Sanford the Management would not respond to repeated calls. Next day I was told my room was not available and either I could take a lesser room or check out. We agreed to a credit back for the mixup which he blamed expedia. NO REFUND. He welched. Ice machine was leaking all over the floor. TV did not work. Mold in the shower. No bed skirt. Nantucket's Worst. Do not stay here.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Mary

Disliked: Amenities
I thought it was a little overpriced. My room had “air conditioning” a wall unit but it did not cool the bathroom. It was very warm when you would leave door open to cool both rooms. Room appears to have been a sun porch so windows along two sides which made it hot with sum coming in. Also no bedside tables or usable outlets in the room. Had to plug in phone in bathroom. Chest of drawers had clean diapers in drawer I guess from another guest. Kinda odd. For $350+ a night too expensive for the type of accommodation.
Stayed 2 nights in Jul 2019