2/10 Terrible
Fernando
Travelled with partner
21 Sept 2024
Disliked: Cleanliness, staff & service, amenities
I stayed on the weekend with my girlfriend and since we got there they sent us to a room on the back side of the property where they where doing some construction, the walls inside where humid poor painting and poor smell. The big problem was that my car was left in the parking spot at night and when I went to the car in the morning it had vandalism they scratch all the car and broke some rear windows, it was a rental Porsche Cayenne and the cars on my side also had act of vandalism. The hotel solution was to call the cops for a police report and reimbursed me 100 dollars out of 550 dollars that the night cost. I asked Rodney the manager what was the policy of the Hilton hotel when this happened and he said they didn't have a policy for such acts because there cameras where not working. I felt there was no sense of accountability evidently having this vandalism inside there property. Wouldn't stay there again it was not safe and people should consider this post. If you have any doubts of my credibility please contact me and I can share the police report.
Fernando
Stayed 1 night in Sep 2024