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Embassy Suites by Hilton Chicago Naperville

3.5 star property
Hotel in Naperville with free breakfast and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
Reception
Free daily buffet breakfast
Ballroom
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    4 min walk
  • University of Chicago Hospital
    4 min drive
  • DuPage Children's Museum
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium TV channels, TV, first-run films

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Lisle Naperville

Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1023)
The price is AU$142
for 1 night
includes taxes & fees
8 Dec - 9 Dec
DoubleTree by Hilton Lisle Naperville

About the area

Naperville

Embassy Suites by Hilton Chicago Naperville puts you in the heart of Naperville, within just a 10-minute stroll of Northern Illinois University - Naperville Campus and Naperville Yard Indoor Sports Complex. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Brickstones Grill, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 13000 square feet (1208 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3.5-property class Naperville hotel, you'll be 2.3 km (1.4 mi) from Nike Sports Complex and 2.6 km (1.6 mi) from University of Chicago Hospital.

What's nearby

  • Northern Illinois University - Naperville Campus - 4 min walk - 0.4 km
  • Morton Arboretum - 5 min drive - 4.3 km
  • Riverwalk - 7 min drive - 5.2 km
  • Riverwalk Park - 7 min drive - 5.4 km
  • College of Dupage - 8 min drive - 7.0 km

Getting around

  • Naperville Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 33 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬6 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and free local area shuttle
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

This 3.5-star Naperville hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • Conference rooms
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and a safe. This accommodation offers separate dining areas and includes sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Naperville?

Embassy Suites by Hilton Chicago Naperville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on 8 Dec 2024 start from AU$217.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Naperville?

Yep, Embassy Suites by Hilton Chicago Naperville has a free self car park.

Are there any beaches close to Embassy Suites by Hilton Chicago Naperville?

The closest beach to Embassy Suites by Hilton Chicago Naperville is Centennial Beach (4.4 km).

Does Embassy Suites by Hilton Chicago Naperville have a pool?

Embassy Suites by Hilton Chicago Naperville has an indoor pool.

What makes Embassy Suites by Hilton Chicago Naperville a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Chicago Naperville.

Does Embassy Suites by Hilton Chicago Naperville serve breakfast?

You bet, our visitors speak well of the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Naperville?

No, Embassy Suites by Hilton Chicago Naperville does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Naperville?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Chicago Naperville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 533 out of 1000 reviews" "
Rating 8 - Good. 194 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Natali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that the sleeping place, which has a sofa in the room, is extremely uncomfortable. Impossibly bad mattress.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. There were plenty of EV charger stalls available even though people were ICEing them. The next time we're staying in the area, we will be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, room comfort
It was ok, not great.
The lobby is beautiful and the breakfast was very good. The room was average. The WiFi connection in the room was not very good. Kept loosing the connection.
Stayed 2 nights in Aug 2024

10/10 Excellent

James, Marin

Travelled with family
Liked: Amenities
Need Waffles on the breakfast bar please.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I got to my room and could tell a dog was there because I have allergies, I asked if they allow dogs and they said yes and then told me if i was allergic then that is not the best hotel for me. I was offened and angry and asked for a refund and found another hotel. The hotel was also not up to date to be new with TV options. The tv had no guide for chanels or viewing, the remotes did not work on both TV's the furniture was not in the best condition. I was just overall disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The stand was not a bit helpful when we tried to use our Hilton card. Nobody knew how to use it so they just told us it didn’t work. The rooms were extremely small when they pulled out the flower couch. There was no room to walk between the bed and the pullout couch to go to the bathroom the rooms look like they were out there.
Stayed 1 night in Aug 2024

8/10 Good

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. EV charging stations were a great convenience.
Stayed 1 night in Aug 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
I expected this hotel to be the cream of the crop due to its reputation and spendy rates, it was not. The staff was very nice, really the only disappointment was with the room itself. The furniture was in disrepair, was the best way to put it. The desk/table had the screws coming out of the wall on one end, and the legs wobbly and worrisome on the other end. There was a vent cover half detached and partially pulled away from the drywall. Just not what I expected from Embassy Suites.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Happy hour and great breakfast.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
First morning was woken up at 8am by loud noise inside and outside the hotel, possibly some party. Was very obnoxious and not relaxing at all. Toilet was dirty and toilet paper holder was extremely dusty. My final morning before check out I wanted to shower before work and the shower didn't drain and started flooding. Tried to call the front desk with no answer so decided to go down myself and waited in line for 20 min to receive assistance and at that point had no more time to shower. Very disappointing stay to say the least. Wanted a relaxing weekend and got the complete opposite.
Stayed 2 nights in Aug 2024

4/10 Poor

Loris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room by the elevator and ice machine and resulting noise was awful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really home like and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Divyesh Mukesh, Parsippany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin, Elk Grove Village

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 1 night in Apr 2024

6/10 Okay

Saifuddin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely poor maintenance. The room was not clean when we checked in.
Stayed 1 night in Apr 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
I didn't like the fact there were no USB ports in the entire room. Breakfast was also lacking. Needed more options.
Stayed 2 nights in Jun 2024

4/10 Poor

Amanpreet

Travelled with family and small children
I always book a suite as i have 2 year old. i want for him to have space to play. The pictures were misleading, the living room space is really small. There is hardly any space for people even to walk.
Stayed 3 nights in Aug 2024

6/10 Okay

Johnny

Stayed 4 nights in Aug 2024

10/10 Excellent

Elkeenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Naperville. Easy to get to expressway to visit Downtown Chicago. Also convenient to all activities on Naperville.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adore Embassy Suites everywhere I travel. Naperville is one of the better ones. Servive amazing from front desk to happy hour bartenders to chef in the morning!!! See ya next visit Embassy Suites
Stayed 1 night in Aug 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yuyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean , recommend!
Stayed 1 night in Aug 2024