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Hampton Inn & Suites Nashville Downtown

3.0 star property
Hotel with free breakfast, steps from Country Music Hall of Fame and Museum

Photo gallery for Hampton Inn & Suites Nashville Downtown

Exterior
Hypo-allergenic bedding, down duvets, desk, iron/ironing board
Point of interest
Reception
Suite, 1 King Bed, Bathtub, Corner | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly
The current price is AU$318
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
310 4th Avenue South, Nashville, TN, 37201
  • Music City Center
    ‪3 min walk‬
  • Bridgestone Arena
    ‪5 min walk‬
  • Broadway
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪13 min drive‬

Room options

View all photos for 2 King Beds

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

2 King Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 2 King Beds with Sofabed

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Studio Suite, 2 King Beds with Sofabed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 53 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Bathtub, Corner

Suite, 1 King Bed, Bathtub, Corner | Living area

Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, King Bed Accessible (Roll In Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, King Bed Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite, 2 King Beds with Sofabed

42-inch LCD TV with cable channels, TV, pay films

Parlor Suite, 2 King Beds with Sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 88 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 King Beds Accessible (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds Accessible Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | View from room

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 52.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed Study with Sofabed Nonsmoking

King Bed Study with Sofabed Nonsmoking

King Bed Study with Sofabed Nonsmoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds Accessible Bathtub (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds Accessible Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Living area

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hydromassage showerhead
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

Hampton Inn & Suites Nashville Downtown places you in the centre of Nashville, steps from Country Music Hall of Fame and Museum and within a short 5-minute stroll of Music City Center. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .Lobby Bar is the hotel's own lobby lounge. Business amenities include 3 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Downtown Nashville hotel include Ascend Amphitheater and Bridgestone Arena.

What's nearby

  • Music City Center - 3 min walk - 0.3 km
  • Bridgestone Arena - 5 min walk - 0.5 km
  • Broadway - 6 min walk - 0.5 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Nissan Stadium - 15 min walk - 1.2 km

Getting around

  • Nashville Riverfront Station - 8 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Schermerhorn Symphony Center - ‬4 min walk
  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪The Diner - ‬4 min walk
  • ‪The Hampton Social - Nashville - ‬6 min walk
  • ‪Yee-Haw Brewing Company - ‬6 min walk

About this property

Hampton Inn & Suites Nashville Downtown

Hotel with free breakfast, steps from Country Music Hall of Fame and Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Nashville Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 207 guestrooms or units
  • 6 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Nashville Downtown offers 207 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Hyatt Place Nashville Downtown

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 49 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Nashville Downtown
Hampton Inn Nashville Downtown
Nashville Downtown Hampton Inn
Hampton Inn & Suites Nashville - Downtown Hotel Nashville
Hampton Inn And Suites Nashville - Downtown
Hampton Inn Nashville
Nashville Hampton Inn
Hampton Inn Nashville Downtown Hotel
Hampton Inn Suites Nashville Downtown
Hampton & Suites Nashville
Hampton Inn & Suites Nashville Downtown Hotel
Hampton Inn & Suites Nashville Downtown Nashville
Hampton Inn & Suites Nashville Downtown Hotel Nashville

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Nashville Downtown?

Hampton Inn & Suites Nashville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Nashville Downtown?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville Downtown on 13 Apr 2025 start from AU$318.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Nashville Downtown?

Yep, Hampton Inn & Suites Nashville Downtown has covered valet parking for USD 49 per night.

Is Hampton Inn & Suites Nashville Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Nashville Downtown is a hit with families.

Does Hampton Inn & Suites Nashville Downtown serve breakfast?

Yeah, our visitors can't get enough of the free buffet breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Nashville Downtown?

No, Hampton Inn & Suites Nashville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Nashville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Nashville Downtown?

Check-in begins at 4 PM. Check-out time is noon.

Hampton Inn & Suites Nashville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 746 out of 1245 reviews
Rating 8 - Good. 293 out of 1245 reviews
Rating 6 - Okay. 115 out of 1245 reviews
Rating 4 - Poor. 47 out of 1245 reviews
Rating 2 - Terrible. 44 out of 1245 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near, but not too near Broadway entertainment area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Bruce George

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were all very nice, breakfast had different variety each day and location to Broadway and other venues is excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was great, and the all day coffee was even better! We had an easy time with early check in which was so helpful! 10/10 stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Cory

Stayed 2 nights in Nov 2024

8/10 Good

Laurie, South Haven

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Carly N

Stayed 3 nights in Dec 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

M

Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

GARRY

Stayed 2 nights in Dec 2024

10/10 Excellent

Dalana

Stayed 2 nights in Nov 2024

6/10 Okay

SHAY

Liked: Staff & service
Disliked: Property conditions & facilities
The facility and room were nice. The fixtures in the bathroom were practically falling off. Bathroom needed a lot of work! The cleanliness was okay but not great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
We loved the location! Easy to walk everywhere we needed to go. The furniture in the main lobby was in tough condition! Very worn out with rips and stains on most things. Free breakfast was nice. All staff was very friendly and helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

SHIGEKO

Travelled with family
Liked: Cleanliness
We were in our car for a long time to park our car. We found out we need to check in first and it was valet parking only and the staff was not there. They should have a sign telling that where the cars make a line.
Stayed 1 night in Dec 2024

10/10 Excellent

tiffany dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complementary breakfast was awesome, A lot of variety. Parking is valet only. Quiet, had no issues with other guests. Close walk to downtown. Restaurants near by. Would definitely revisit.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Marquis

Liked: Cleanliness, amenities, property conditions & facilities
Nice room

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Angela Swan

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Have stayed here 3 times. Love the location and the staff are amazing
Stayed 1 night in Dec 2024

4/10 Poor

Kathryn

Disliked: Staff & service, amenities, property conditions & facilities
This property is clean and the building itself is adequate! The upkeep inside the hotel is poor! There are major stuff marks , dirty walls and broken base board in the visitors restrooms in the lobby! The pillows in the rooms are horrible! The pillows have absolutely no support whatsoever! The Valet parking was a nightmare! We didn’t get our welcome text for the valet parking service as we were told we would so we had to go down and request our car and wait 25 min to get our car and we had no option but to do valet as they will not let you park your own car! There is no room in the hotel driveway to maneuver vehicles around so the driveway was always backlogged due to the Valet service ams they didn’t have enough help either! As we were checking out, the lady at the front desk who was checking us out was literally eating food at the front desk with her hands while attempting to check us out! Very unprofessional! The description of this hotel is very misleading and I will not be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to all the tourist attractions.
Stayed 2 nights in Aug 2024