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Hampton Inn & Suites Nashville Downtown

3.0 star property
Hotel with a fitness centre, steps from Country Music Hall of Fame and Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Nashville Downtown

Exterior
Studio, 1 King Bed with Sofa bed, Non Smoking | View from room
Studio, 1 King Bed with Sofa bed, Non Smoking
Hypo-allergenic bedding, down duvets, desk, iron/ironing board
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
310 4th Avenue South, Nashville, TN, 37201
  • Country Music Hall of Fame and Museum
    2 min walk
  • Music City Center
    3 min walk
  • Ascend Amphitheater
    5 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    13 min drive

Room options

View all photos for 2 King Beds

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

2 King Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 2 King Beds with Sofabed

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Studio Suite, 2 King Beds with Sofabed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 53 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Bathtub, Corner

Suite, 1 King Bed, Bathtub, Corner | Living area

Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, King Bed Accessible (Roll In Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, King Bed Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite, 2 King Beds with Sofabed

42-inch LCD TV with cable channels, TV, pay films

Parlor Suite, 2 King Beds with Sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 88 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 King Beds Accessible (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 King Beds Accessible Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 King Beds Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | View from room

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 52.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed Study with Sofabed Nonsmoking

King Bed Study with Sofabed Nonsmoking

King Bed Study with Sofabed Nonsmoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds Accessible Bathtub (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds Accessible Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Living area

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Nashville Downtown
Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (4653)
The price is AU$304
for 1 night
includes taxes & fees
1 Dec - 2 Dec
Hyatt Place Nashville Downtown

About the area

Nashville

Hampton Inn & Suites Nashville Downtown places you in the centre of Nashville, steps from Country Music Hall of Fame and Museum and within a short 5-minute stroll of Music City Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Lobby Bar is the hotel's own lobby lounge. Business amenities include 3 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3-property class Downtown Nashville hotel include Ascend Amphitheater and Bridgestone Arena.

What's nearby

  • Music City Center - 3 min walk
  • Bridgestone Arena - 5 min walk
  • Broadway - 6 min walk
  • Ryman Auditorium - 8 min walk
  • Nissan Stadium - 15 min walk

Getting around

  • Nashville Riverfront Station - 8 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Schermerhorn Symphony Center - ‬4 min walk
  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪The Diner - ‬4 min walk
  • ‪The Hampton Social - Nashville - ‬6 min walk
  • ‪Yee-Haw Brewing Company - ‬6 min walk

About this property

Hampton Inn & Suites Nashville Downtown

Hotel with a fitness centre, steps from Country Music Hall of Fame and Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Nashville Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 207 guestrooms or units
  • 6 levels
  • Built in 2007
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Nashville Downtown offers 207 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 49 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Nashville Downtown
Hampton Inn Nashville Downtown
Nashville Downtown Hampton Inn
Hampton Inn & Suites Nashville - Downtown Hotel Nashville
Hampton Inn And Suites Nashville - Downtown
Hampton Inn Nashville
Nashville Hampton Inn
Hampton Inn Nashville Downtown Hotel
Hampton Inn Suites Nashville Downtown
Hampton & Suites Nashville
Hampton Inn & Suites Nashville Downtown Hotel
Hampton Inn & Suites Nashville Downtown Nashville
Hampton Inn & Suites Nashville Downtown Hotel Nashville

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Nashville Downtown?

Hampton Inn & Suites Nashville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Nashville Downtown?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville Downtown on 16 Dec 2024 start from AU$212.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Nashville Downtown?

Yep, Hampton Inn & Suites Nashville Downtown has covered valet parking for USD 49 per night.

Is Hampton Inn & Suites Nashville Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Nashville Downtown is a hit with families.

Does Hampton Inn & Suites Nashville Downtown serve breakfast?

Yeah, our visitors can't get enough of the buffet breakfast here! Served on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Nashville Downtown?

No, Hampton Inn & Suites Nashville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Nashville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Nashville Downtown?

Check-in begins at 4 PM. Check-out time is noon.

Hampton Inn & Suites Nashville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1189 reviews" "
Rating 8 - Good. 286 out of 1189 reviews" "
Rating 6 - Okay. 110 out of 1189 reviews" "
Rating 4 - Poor. 42 out of 1189 reviews" "
Rating 2 - Terrible. 40 out of 1189 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Genny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel can not be any better, but the the amount that I had to pay should go towards the upkeep of the hotel and rooms. My towel hook was falling off, the shower was dripping, there were small holes/knocks in the wall of the room, the seating were breakfast is served are broken down and need replacing, the entire inside should be scrubbed and given a fresh coat of paint.
Stayed 3 nights in Aug 2024

8/10 Good

Janine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our sink was blocked so had some issues with that. Called front desk fixed it within an hour.
Stayed 3 nights in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal place to walk to broadway if you are interested to walk to the bars and listen to the bands.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrycja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Loved the breakfast option!
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Country Music Hall of Fame, Bridgestone Arena and Broadway. Great location and the staff was very friendly and accommodating. Will stay there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities
Black mold in the bathroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Even after checkout we could tour the area and leave our car in the parking deck- very nice place & staff
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Haden

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Danilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Don

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the action
Stayed 1 night in Aug 2024

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was great with one BIG exception. Valet parking (the ONLY parking option) was completely inadequate when we arrived. 4pm check-in on Saturday had traffic wrapped around the entire block with no hope of getting parked and checked by the time of our concert at 7pm. We ended up parking at a surface lot several blocks away from the hotel. Found out they only had ONE poor kid doing valet that afternoon. This was completely inadequate!! The hotel did not convey any potential issues or alternatives with the parking situation. VERY BAD parking situation, but the hotel and room where nice..
Stayed 1 night in Aug 2024

8/10 Good

Nancy, Millbrae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. What I didn’t like was paying to HAVE to valet park our car plus taxes. No option to self park for a cheaper rate. Not only that, we had spoke with a couple that had stayed longer than us and found out that their car was broken into the night before along with others. Also, line just to wait for the valet wrapped around the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 2 nights in Jul 2024

8/10 Good

jerry

Liked: Cleanliness, staff & service
None
Stayed 3 nights in Aug 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to and from airport was very convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JEOUNGKEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast was great, we had a large suite, it was close enough to walk every where to. Clean.. friendly... There were some homeless near by but it wasn't any issues..
Stayed 4 nights in Aug 2024