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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Indoor pool
Exterior
Studio Suite, Multiple Beds
Studio Suite, Multiple Beds

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
3501 Mallory Lane, Franklin, TN, 37067
  • Aspen Grove Park
    13 min walk
  • CoolSprings Galleria
    3 min drive
  • The Factory
    5 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    23 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Studio Suite, Multiple Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - unspecified
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - queen
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - king
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Staybridge Suites Nashville - Franklin, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (446)
The price is AU$254
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Staybridge Suites Nashville - Franklin, an IHG Hotel

About the area

Franklin

At Hyatt House Nashville/Franklin/Cool Springs you'll be within a 15-minute walk of Aspen Grove Park and 2.4 km (1.5 mi) from CoolSprings Galleria. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Franklin hotel include Nashville Zoo and Mall at Green Hills.

What's nearby

  • CoolSprings Galleria - 3 min drive
  • The Factory - 5 min drive
  • Franklin Farmers Market - 6 min drive
  • Franklin Theatre - 6 min drive
  • Lotz House Museum - 7 min drive

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel with free breakfast and 24-hour business centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on 16 Dec 2024 start from AU$186.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yep, Hyatt House Nashville/Franklin/Cool Springs has a free self car park.

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House Nashville/Franklin/Cool Springs is a hit with families.

Does Hyatt House Nashville/Franklin/Cool Springs serve breakfast?

Yep, travelers adore the free self-service brekkie here! Available weekdays from 6:30 AM to 8:30 AM and on weekends from 6:30 AM to 8:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House Nashville/Franklin/Cool Springs?

No, Hyatt House Nashville/Franklin/Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Nashville/Franklin/Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1002 reviews" "
Rating 8 - Good. 125 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with good service!
Stayed 1 night in Aug 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very very very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jana, Madison

Liked: Cleanliness, property conditions & facilities
We liked the convenience of having a spacious room with sofa and kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Early

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Steven, Carol Stream

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many restaurant options.
Stayed 1 night in Apr 2024

10/10 Excellent

Valeri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a multi-bed suite. Was perfect for our family of five. Felt very spacious. Awesome patio off the lobby with fire pits and yard games. Will be our go-to when coming through Nashville.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, large room. Felt safe walking to get supper at a restaurant 2 blocks away. Friendly staff. No problems whatsoever. Will stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Darlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just for 1 night! Quiet property, clean and comfy after a long day of driving. Excellent stay, would for sure book again!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Elkhart

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel. Uber to downtown was $30 on avg. Will stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Maria

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Worst stay ever!
I’ve stayed at this hotel many times in the last three years and it was always great. This time was a nightmare. They gave our 2 queen bed room away and assigned us a king bed suite on the LL with no cell service and broken lock. Then they moved us to a regular king size room when what we needed was 2 beds. They tried to say it was an upgrade to have some members of our party sleep on the couch unless they expected all of us to sleep in the king bed. They claimed they were going to move us to right room the second night but manager was not there in the morning and we were told our room would be moved when he arrived but we had a 10am appt so had to leave. I guess they wanted us to cancel all our plans waiting on manager then clerk at check out tried to claim we refused to move to try and not reimburse us for first night. When we finally got back to hotel at end of night our keys didn’t work and they couldn’t make us new keys until clerk figured out someone had checked us out of the room without moving our room? This hotel was horribly managed. I want the previous manager back, she was a treasure. I have several booked for May and am thinking whether it’s worth the headaches the incompetence caused. To boot housekeeping knocked on our door sometime after 8am so if you are planning to sleep in you better put up the do not disturb sign. They also don’t clean the rooms which is something hotels everywhere are getting away with post Covid. More profits for them.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait for room
Check in was supposed to be at 3pm but we had to wait for over 30 minutes due to a late check out. Room was great but frustrating to wait for room after check in time
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive stayed at bar none, I've stayed at alot. Breakfast is amazing, beds are comfy rooms are great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

6/10 Okay

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was convenient for families. Property was dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Just Keep Going Back
We have stayed at this property every year for the past four years of this business trip. We keep going back because of the comfortable beds and the full kitchen feel. It is also centrally located to many places in town I have to go.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ingrid, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel was the mattress and pillows. I have a bad back and neck, and most hotels with the hilton line have the worst mattresses and pillows that I struggle to sleep comfortable but this particular hotel is the best Ive slept in many years of trave...even to Vegas strip casinsos not this comfortable! So that says something!
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Very clean & the workers were very helpful. We will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Gary, Edwardsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good, clean, and safe place to stay that is convenient for travel and shopping.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property just away from the busy of it all. Very nice and accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed and pillows. So nice to have a couch to watch tv and relax. Black out shades were wonderful. Safe area with lots of restaurants, including Starbucks.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
@
Stayed 1 night in Jul 2024