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Nashville Marriott at Vanderbilt University

4.0 star property
Hotel with free local shuttle, near Vanderbilt University
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Nashville Marriott at Vanderbilt University

Terrace/patio
Lobby
Lobby
Club Suite, 1 Bedroom, Non Smoking
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Laundry
  • Gym
The price is AU$272
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
2555 West End Ave, Nashville, TN, 37203
  • Centennial Park
    2 min walk
  • The Parthenon
    9 min walk
  • Vanderbilt University Medical Center
    13 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed, View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Nashville - Vanderbilt - Dwtn, an IHG Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is AU$237
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Holiday Inn Nashville - Vanderbilt - Dwtn, an IHG Hotel

About the area

Nashville

At Nashville Marriott at Vanderbilt University you'll be 1.2 km (0.7 mi) from Vanderbilt University and 3.2 km (2 mi) from Broadway. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .The restaurant, Central Bar & Kitchen, serves American cuisine and is open for breakfast and dinner. 12000 square feet (1080 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a gym, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an area shuttle. .You'll be 3.4 km (2.1 mi) from Bridgestone Arena and 3.7 km (2.3 mi) from Music City Center with a stay at this 4-property class Midtown hotel.

What's nearby

  • The Parthenon - 9 min walk
  • Vanderbilt University Medical Center - 13 min walk
  • Vanderbilt University - 14 min walk
  • Broadway - 3 min drive
  • Music City Center - 4 min drive

Getting around

  • Nashville Riverfront Station - 14 min drive
  • Nashville International Airport (BNA) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Nashville Marriott at Vanderbilt University

Hotel with free local shuttle, near Vanderbilt University
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Event space at this hotel measures 12000 square feet (1080 square metres) and includes conference space. The business-friendly Nashville Marriott at Vanderbilt University also features a fitness centre, a garden, and concierge services. A free area shuttle within 2.5 mi is available. For a fee, parking is available.

This 4-star Nashville hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 11 levels
  • Conference rooms
  • 12000 sq ft of conference space
  • 1080 sq. m of conference space
  • Built in 2000
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Nashville Marriott at Vanderbilt University offers 307 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2.5 mi
  • Area shuttle
  • Covered valet parking on site (USD 52 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Central Bar & Kitchen

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (208 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Vanderbilt
Marriott Vanderbilt
Vanderbilt Marriott
Marriott Vanderbilt Hotel Nashville
Marriott Vanderbilt University
Marriott Vanderbilt Hotel
Marriott Vanderbilt Nashville
Nashville Marriott Vanderbilt University Hotel
Nashville Marriott Vanderbilt University
Marriott Nashville At Vanderbilt University Hotel
Nashville Marriott
Nashville Marriott at Vanderbilt University Hotel
Nashville Marriott at Vanderbilt University Nashville
Nashville Marriott at Vanderbilt University Hotel Nashville

Frequently asked questions

What is the cancellation policy at Nashville Marriott at Vanderbilt University?

Nashville Marriott at Vanderbilt University offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nashville Marriott at Vanderbilt University?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Nashville Marriott at Vanderbilt University on 10 Jan 2025 start from AU$271.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nashville Marriott at Vanderbilt University?

Yep, Nashville Marriott at Vanderbilt University has covered valet parking with in/out privileges for USD 52 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

What makes Nashville Marriott at Vanderbilt University a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Nashville Marriott at Vanderbilt University.

Is Nashville Marriott at Vanderbilt University family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Nashville Marriott at Vanderbilt University is a hit with families.

Does Nashville Marriott at Vanderbilt University serve breakfast?

You bet, to-go breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Nashville Marriott at Vanderbilt University?

No, Nashville Marriott at Vanderbilt University does not offer an airport shuttle service.

Is there a bar or restaurant at Nashville Marriott at Vanderbilt University?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Nashville Marriott at Vanderbilt University?

Check-in begins at 4 PM. Check-out time is 11 AM.

Nashville Marriott at Vanderbilt University Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Reception when we checked in was horrible. Lots of attotude, talked down to us, when we gave her Marriott # she acted annoyed we were elite members. "Upgraded" us to a dirty, old room that didn't face the stadium like I asked for 3 times and had a nasty bathroom with hairs all over it and the sheets of the bed did, too. I've stayed many times as I work at Vanderbilt in cancer reseaech. Probably will not come back now.
Stayed 3 nights in Sep 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Not to close, not too far from very busy downtown activities.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People especially the valet staff where extremely helpful and friendly.
Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Parthenon
The hotel is located across the street from Centennial Park, and we enjoyed a walk thru the park. The A/C unit in our room did not keep up with our comfort level, but it was satisfactory.
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shuttle service pick up downtown sucks
Stayed 5 nights in Sep 2024

8/10 Good

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. Walking distance to a few shops and restaurants. Overall clean and enjoyable. The room was very humid, though. The sheets felt like they were almost damp and if you opened any food (my son didn’t roll up M&Ms and had opened a can of pringles) it was soft the next day from being in the damp room. Very nice staff, helpful and clean room. Only issue was the dampness. You also had to pay for wifi which is wild to me but not unheard of, I guess.
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was on POINT! This will be our go-to hotel when visiting our daughter at Vanderbilt.
Stayed 4 nights in Sep 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel seems like the best deal… a safe, comfortable place to stay for less than many closer hotels. It is safe. It is comfortable! Parking is very expensive and with “in and out privileges” it negates the convenience of having a shuttle. If I were to do it over, I would have stayed somewhere closer for $50 more a night without the shuttle and parking fee.
Stayed 2 nights in Aug 2024

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for an overnight o visit a student at Vanderbilt. Bed was so comfy and my extra feather pillows were awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janna

Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Stayed 2 nights in Aug 2024

8/10 Good

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight and accidentally left behind a dear stuffed animal. When I discovered it was missing, I called the hotel and left a voicemail with the Lost and Found. However, I didn't get a call back, so I called again and spoke to someone, who instructed me to report the lost item at findmystuff.com. A few days went by, and I got a message that our item had not been found, but they'd keep looking. Fortunately, we live about half an hour away, so I drove up to Nashville today to see if there was anything that could be done. We were also fortunate to be helped by Aarushi. She was kind, compassionate, and helpful - she offered to go back to the area where lost items are stored. After a few minutes, she returned with our lost stuffed animal. To me, the way she treated us exemplified world-class customer service. I would recommend this hotel based on this one interaction. It may not sound like much, but it meant the world to our child.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great besides the shower head is to strong and you can regulate, and the A/C make a loud noise
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there but there was only a valet parking option w no self park at $49/day which I was not excited about. Otherwise, it was a nice hotel, nice bar and good breakfast spot.
Stayed 1 night in Aug 2024

2/10 Terrible

Preston

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel. $50 mandatory valet and no pool or breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sujan

Not a good marriott
The property is tired, the air conditioning is loud, does not really cool, and keeps you up all night unless you're used to sleeping inside a jet engine. the first room we were given was so lud, we got upgraded to the 'concierge' level, which really meant nothing in terms of quality of room or bedding or AC. I have stayed at marriots around the world and this is without doebt the worst. Not to mention the 50$ valet that takes 15 minutes to get your car.
Stayed 2 nights in Aug 2024