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Goldwynn Resort & Residences

5.0 star property
Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Goldwynn Resort & Residences

Terrace/patio
Kayaking
Gold Terrace Studio
Premium bedding, in-room safe, blackout curtains, iron/ironing board
2 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is AU$888
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
340 West Bay Street, Nassau, New Providence
  • Saunders Beach
    18 min walk
  • Royal Blue Golf Club
    2 min drive
  • Lake Cunningham
    3 min drive
  • Nassau (NAS-Lynden Pindling Intl.)
    11 min drive

Room options

View all photos for One Bedroom Golf view Suite

One Bedroom Golf view Suite

One Bedroom Golf view Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, Accessible

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Dishwasher
Flat-screen TV
Blackout curtains
Premium bedding
  • 51 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Golf view Studio- King bed only

Golf view Studio- King bed only

Golf view Studio- King bed only

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
  • 52 sq m
  • Studio
  • 1 bathroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Sunset Terrace Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Sunset Terrace Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Dishwasher
  • 64 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two bedroom Ocean front Suite

Flat-screen TV, pay films, streaming services

Two bedroom Ocean front Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 108 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Gold Terrace Studio

Gold Terrace Studio

Gold Terrace Studio

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 67 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three bedroom Edge Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Three bedroom Edge Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Two bedroom Golf view Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Two bedroom Golf view Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Ocean front Studio- King bed only

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Ocean front Studio- King bed only

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
  • 49 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean front Studio

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Ocean front Studio

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
  • 49 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Golf View Studio

Golf View Studio

Golf View Studio

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
  • 52 sq m
  • Studio
  • 1 bathroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean front Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Ocean front Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 76 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Three Bedroom Ocean Front Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 151 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Three Bedroom Goldwynn Suite

Terrace/patio

Three Bedroom Goldwynn Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 180 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 2 Double Sofa Beds

View all photos for Two bedroom Edge Suite

Flat-screen TV, pay films, streaming services

Two bedroom Edge Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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Pool
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4.3 out of 5, Excellent, (3672)
The price is AU$825
for 1 night
includes taxes & fees
19 Nov - 20 Nov
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About the area

Nassau

A luxury stay in Nassau awaits you at Goldwynn Resort & Residences. You'll be 2 km (1.3 mi) from Royal Blue Golf Club and 3.8 km (2.4 mi) from Cable Beach. Highlights at this beachfront condo resort include 2 restaurants, 2 bars/lounges and a full-service spa. .Each condo features free WiFi, a furnished balcony or patio and a sitting area. A microwave and a stovetop make in-room dining convenient. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and dressing gowns. A flat-screen TV, an espresso maker and free local calls are also available. .A relaxing day at Rhizophora Spa can include deep-tissue massages, body scrubs and facials along with aromatherapy and mani/pedis. The fine-dining restaurant, OIA, is open for breakfast, brunch, lunch and dinner. Atria is the condo resort's own lobby lounge, serving drinks along with breakfast and light fare. Spend the day at the beach and enjoy the on-site outdoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class The Grove condo resort include National Art Gallery of the Bahamas and Bahamas National Trust Headquarters.
View more Condo resorts in NassauOpens in a new window

What's nearby

  • Royal Blue Golf Club - 2 min drive
  • Cable Beach - 4 min drive
  • National Art Gallery of the Bahamas - 6 min drive
  • Bahamas National Trust Headquarters - 7 min drive
  • Junkanoo Beach - 7 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 11 min drive

Restaurants

  • ‪Baha Bay Beach Club - ‬4 min drive
  • ‪Café Madeleine - ‬4 min drive
  • ‪Marcus at Baha Mar Fish+Chop House - ‬4 min drive
  • ‪Stix - ‬3 min drive
  • ‪Pizza Lab - ‬3 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Goldwynn Resort & Residences

Beachfront, with full-service spa
Goldwynn Resort & Residences offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Goldwynn Resort & Residences. Free self parking is available.

This 5-star Nassau condo resort is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2022
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Goldwynn Resort & Residences offers 81 accommodations with espresso makers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with pay-per-view films. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Nassau condo resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Rhizophora Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Outdoor pool
  • Outdoor treatment areas
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Free cot

Restaurants on site

  • Amara
  • Atria
  • Bar Paul
  • OIA

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Toaster

Dining

  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV
  • Games
  • Pay films
  • Streaming services

Outdoor areas

  • Furnished balcony/patio
  • Outdoor furniture
  • Terrace
  • Walkway to water

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Tour and ticket assistance
  • Turndown service

Things to do

  • 24-hour gym
  • Water sports equipment
  • Yoga classes
  • Boat tours nearby
  • Snorkelling nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 81 units
  • Banquet hall
  • Built in 2022

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.

Property is also known as

Goldwynn & Residences Nassau
Goldwynn Resort & Residences Nassau
Goldwynn Resort & Residences Condominium resort
Goldwynn Resort & Residences Condominium resort Nassau

Frequently asked questions

What is the cancellation policy at Goldwynn Resort & Residences?

Goldwynn Resort & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Goldwynn Resort & Residences?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Goldwynn Resort & Residences on 6 Nov 2024 start from AU$887.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Goldwynn Resort & Residences?

Yep, Goldwynn Resort & Residences has a free self car park.

Are there any beaches close to Goldwynn Resort & Residences?

Yep, Goldwynn Resort & Residences is a short 18-minute walk from Saunders Beach. Fun beach activities include snorkelling and swimming. You can also find water sports equipment and boat tours.

Is there a spa on site at Goldwynn Resort & Residences?

Yep, Rhizophora Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Goldwynn Resort & Residences have a pool?

Yep, and guests love it! Goldwynn Resort & Residences has an outdoor pool.

What luxury perks are available at Goldwynn Resort & Residences?

This property features a full-service spa, as well as premium bedding and an espresso maker.

What makes Goldwynn Resort & Residences a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Goldwynn Resort & Residences.

Is Goldwynn Resort & Residences family-friendly?

You bet! With amenities such as babysitting services and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Goldwynn Resort & Residences is a hit with families.

Is there a free airport shuttle available at Goldwynn Resort & Residences?

No, Goldwynn Resort & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Goldwynn Resort & Residences?

Yep, you can grab a meal at Goldwynn Resort & Residences's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Goldwynn Resort & Residences?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Goldwynn Resort & Residences?

No, only service animals are allowed.

Goldwynn Resort & Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 214 reviews" "
Rating 8 - Good. 36 out of 214 reviews" "
Rating 6 - Okay. 11 out of 214 reviews" "
Rating 4 - Poor. 5 out of 214 reviews" "
Rating 2 - Terrible. 5 out of 214 reviews" "

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rashad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome! My favorite place for a staycation in Nassau this far!
Stayed 4 nights in Jul 2024

6/10 Okay

Brian

Stayed 2 nights in Jul 2024

4/10 Poor

Rosita

Travelled with family
Liked: Property conditions & facilities
Horrible customer services.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean. Great rooms. Friendly staff. I would return to this hotel next time we travel to the Bahamas.
Stayed 5 nights in Jul 2024

10/10 Excellent

joshua

Liked: Cleanliness, amenities, property conditions & facilities
very clean hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Bethany

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Aiyonnah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 7 nights in Jul 2024

10/10 Excellent

Huyen

Stayed 6 nights in Jul 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness
Stayed 10 nights in Jul 2024

10/10 Excellent

German

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Kaizer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beach was wonderful. Restaurant is poor. You have to self cater or go out for every meal. Cabs are expensive so plan accordingly. Hotel was lovely and clean and spacious close enough to Baha Mar. we would come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Salome

Liked: Cleanliness, room comfort
10/10
Wonderful place, beautiful design, super nice staff, amazing beach - would definitely recommend it!
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Visited Goldwynn for our 30 year anniversary. Breathtakingly beautiful hotel. Infinity pool overlooking the beach. Close proximity to BahaMar. Friendly staff. Very modern and beautiful rooms. No crowds at all.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We decided at the last minute to book a quick trip to Nassau. We were a little hesitant because it is a little more expensive than some of the other places to stay. However, from the second we arrived, they literally took care of every little thing we needed. The staff were all incredibly kind, friendly and so helpful. We felt like family. The food and drinks are all absolutely amazing. The rooms are top notch. I can’t say enough good things about our trip and stay at The Goldwynn. We stayed in an ocean view studio. The view was beautiful. The room was also so well appointed with so many little touches that make life just a little easier. Filtered water and a nice insulated water bottle is provided. The toiletries are nice. Great towels, bathrobes, and even slippers. The beds were so comfy. And the room keys are silicone bracelets so no more lost room keys and having to go to the front desk when you forgot it. I just kept mine on the whole trip. Also the location is perfect. It’s quiet and on one of the most beautiful beaches you’ll ever see. Close enough to get to the different attractions but also far enough from the hustle and bustle of the large resorts, downtown, and the cruise ships. All just a short cab ride. We will definitely be heading back as soon as we possibly can. Treat yourself. It’s absolutely worth every penny. The only thing is we would’ve liked the pool bar to stay open a little later to sit out and watch the summer sunsets with a cocktail at the beach.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An elegant and well kept property with very helpful staff. The pool and beach are superb and the food is excellent. The rooms with a sea view are great. My wife and I had a wonderful time.
Stayed 1 night in Jul 2024

10/10 Excellent

Marie Doriane

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Orvin, Odenton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and well maintained
Stayed 3 nights in Jun 2024

8/10 Good

Maria, Pembroke Pines

Liked: Cleanliness, amenities, property conditions & facilities
This property has a lot of potential because it’s new, clean and quiet. The staffing definitely needs improvement, and I strongly believe that management it’s the root cause of this issue. To be fair the staff at the front desk was very nice and helpful. There’s definitely a lack of structure and communication among the other areas/departments in the premises. That being said, the staff it’s scattered throughout the property but when you truly need to be assisted you need to be looking for them. For instance, during breakfast I had to look for a waiter to take our order after 25 minutes of being seated. When I wanted a drink at the pool, I had to go look for a waiter as well and the waiter at the other side of the pool ended up assisting us. When I went to the restaurant for dinner I was told that certain meals that were on the menu like a cheese burger was only available to order through room service. Well, a couple that arrived after me and next to me were served fries and a burger which I was told I couldn’t order. I brought that up to the manager’s attention and unfortunately he replied with excuses instead of taking ownership of the situation. He replied “well that’s on the kids menu”, which is not true. When I cheeked out I requested to see the bill and I’m glad I did because I was being charged a $90 dinner that I’ve never consumed. Overall, nice place but terrible service.
Stayed 2 nights in Jun 2024

8/10 Good

Peter J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, however, a big lack of customer service at check in. There was no one greeting or assisting with luggage which I would have expected at a luxury resort.
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul, Plano

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 5 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
One of the best hotel in Nassau Bahamas.
Stayed 4 nights in Jun 2024