2/10 Terrible
stacy n.
18 Mar 2025
Disliked: Cleanliness
No water, no electric, no management on site
I would like someone to contact me about getting some of my funds refunded. We had numerous days with 2 days no water, 2 days no electric. The manager was never there, I had to text her on my personal phone (I should charge you for the international charges) she was never there for anyone checking in, people coming banging on my door (access to front of property) looking for the manager to check in. I texted her 5 differnt days for her to come to property. I have pictures of coach roaches that we killed in our room...the property was unkept and filthy. It was a hostel, which the property website does NOT DISCLOSE that at all on there. There were people coming and going all times of the night. Our room was told coffee maker, refrigerator/freezer. None of these were there. I had to call again....and then was given a coffe maker. The refrig was barely big enough to keep a few bottles of water / food as well as cold enough for food for a week. The was NO FREZER at all. The one that was in room did not work. The pool was so dirty no one got in it the entire week. I called Cornelius about it and on wednesday (i was leaving on Friday) a person came to pool and cleaned leaves off top, put a little chlorine and left. The water is still dirty and no one got into it. I have where I fell on your concrete steps due to the concrete is loose and falling apart. I have pictures of all of this. The washing area the cleaning lady used everyday, so guests could not use the wash facility, full al
stacy n.
Stayed 7 nights in Mar 2025