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The Royal at Atlantis

4.0 star property
Family-friendly fun at the beach, with 11 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal at Atlantis

Water park
View from room
Property amenity
Private beach, white sand, sun-loungers, beach towels
20 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
Paradise Beach Drive, Paradise Island, New Providence
  • Aquaventure
    3 min walk
  • Paradise Lagoon Beach South
    6 min walk
  • Paradise Lagoon Beach North
    7 min walk
  • Paradise Island (PID)
    11 min drive

Room options

View all photos for Room, 1 King Bed, Harbour View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Regal)

View from room

Suite, 2 Bedrooms (Regal)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 157 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Harbour View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Regal)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Regal)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View (Imperial)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Harbour View (Imperial)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Water View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Water View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Terrace View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Terrace View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Terrace View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Terrace View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Imperial, Water View)

View from room

Room, 2 Queen Beds (Imperial, Water View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Imperial, Water View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Imperial, Water View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Clothes dryer
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV, pay films

Grand Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 178 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom

View from room

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 121 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Imperial, Regal)

View from room

Suite, 2 Bedrooms (Imperial, Regal)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 157 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Imperial, Regal)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Imperial, Regal)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
HDTV
Clothes dryer
  • 89 sq m
  • Water view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Paradise Island

A family-friendly stay in Paradise Island awaits you at The Royal at Atlantis. Within steps you'll find Lucayan Archipelago and Aquaventure within a short 5-minute stroll. Highlights at this beachfront resort include 20 restaurants, 11 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Poseidon's Table, serves international cuisine and is open for breakfast and dinner. With 4 poolside bars and 19 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and free water park. 200000 square feet (18580 square metres) of event facilities include 42 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a casino, a marina and a nightclub. Buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Paradise Island resort, you'll find Cable Beach.
View more Resorts in Paradise IslandOpens in a new window

What's nearby

  • Aquaventure - 3 min walk
  • Cabbage Beach - 7 min walk
  • Atlantis Casino - 8 min walk
  • Bahamas National Trust Headquarters - 6 min drive
  • Junkanoo Beach - 14 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 31 min drive

Restaurants

  • ‪Cove Club at The Cove Atlantis - ‬5 min walk
  • ‪Poseidon's Table - ‬8 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬8 min walk
  • ‪Marina Pizzeria - ‬17 min walk

About this property

The Royal at Atlantis

Family-friendly fun at the beach, with 11 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At The Royal at Atlantis, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 19 bars/lounges. Public spaces have free WiFi. This beach resort also offers a complimentary water park, a children's pool and outdoor tennis courts. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Paradise Island resort.

  • 1201 guestrooms or units
  • 20 dining venues
  • 4 bars by the pool
  • 19 bars or lounges
  • 3 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq. m of conference space
  • Built in 1998
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
The Royal at Atlantis offers 1201 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 20 per day)

Food and drink

  • Buffet breakfast available for a fee: USD 35 to 40 per person
  • 19 bars/lounges
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 poolside bars
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Nobu
  • Paranza by Michael White
  • Plato's
  • Poseidon's Table
  • Shake Shack

Things to do

  • 11 outdoor pools
  • 18-hole adjacent golf course
  • 6 outdoor tennis courts
  • 700 slot machines
  • 85 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Casino
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Lazy river
  • Library
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Lazy river
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 42 meeting rooms
  • Business centre
  • Conference centre (200,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Service fee: USD 7 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35.00 to 40.00 per person
  • Airport shuttle fee: USD 35 per person (return)
  • Airport shuttle fee per child: USD 18 (return), (up to 11 years old)
  • Valet parking fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atlantis Royal
Royal Atlantis Autograph Collection Resort Paradise Island
Atlantis Royal Towers Hotel
Atlantis Royal Towers Hotel Paradise Island
Atlantis Royal Towers Paradise Island
Atlantis Towers
Royal Atlantis
Royal Towers
Royal Towers Atlantis
Towers Atlantis
Atlantis Royal Towers Autograph Collection Hotel Paradise Island
Atlantis Royal Towers Autograph Collection Hotel
Atlantis Royal Towers Autograph Collection Paradise Island
Royal Atlantis Autograph Collection Resort
Royal Atlantis Autograph Collection Paradise Island
Royal Atlantis Autograph Collection
Atlantis Royal Towers Autograph Collection
The Royal at Atlantis Autograph Collection
Atlantis Royal Towers
Royal Atlantis Resort Paradise Island
Royal Atlantis Paradise Island
Royal Atlantis
Resort The Royal at Atlantis Paradise Island
Paradise Island The Royal at Atlantis Resort
The Royal at Atlantis Paradise Island
Atlantis Royal Towers Autograph Collection
The Royal at Atlantis Autograph Collection
Royal Atlantis Resort
Resort The Royal at Atlantis
Atlantis Royal Towers
Royal Atlantis Paradise Island

Frequently asked questions

What is the cancellation policy at The Royal at Atlantis?

The Royal at Atlantis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Royal at Atlantis?

Yep, The Royal at Atlantis has valet parking for USD 20 per day.

Are there any beaches close to The Royal at Atlantis?

Yep, The Royal at Atlantis is a short 7-minute walk from Cabbage Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at The Royal at Atlantis?

Yep, there is an onsite spa at The Royal at Atlantis. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Royal at Atlantis have a pool?

Yep, and guests recommend it! The Royal at Atlantis has 11 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does The Royal at Atlantis have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Royal at Atlantis?

The Royal at Atlantis features a private beach, 4 poolside bars and 11 outdoor pools.

Is The Royal at Atlantis family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Royal at Atlantis is a hit with families.

Does The Royal at Atlantis serve breakfast?

Yeah, buffet breakfast is offered at The Royal at Atlantis.

Is there a free airport shuttle available at The Royal at Atlantis?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Royal at Atlantis?

Relax with a coldie at the 4 poolside bars or 19 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The Royal at Atlantis?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal at Atlantis?

No, pets are not allowed.

Is there a golf course on site at The Royal at Atlantis?

There is a golf course next to The Royal at Atlantis.

The Royal at Atlantis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1265 out of 2191 reviews" "
Rating 8 - Good. 440 out of 2191 reviews" "
Rating 6 - Okay. 245 out of 2191 reviews" "
Rating 4 - Poor. 128 out of 2191 reviews" "
Rating 2 - Terrible. 113 out of 2191 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property with lots of things to enjoy on site while you are there.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta excelente solo Necesita un poco de mantenimiento como Pintura y cosas así pero por lo demás todo muy bueno y lindo
Stayed 3 nights in Sep 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location when traveling with children. Sadly, the kids club was closed in off season. Dining options need to be further improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela Blagoeva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, very safe for the whole family. It’s clean and comfortable for everyone’s needs. As far as transportation, do not trust the taxi drivers. They charge whatever they want, and all the fees and taxes is additional charge on top. Also, it’s very expensive, so just stay on Paradise Island to make the most out of your stay.
Stayed 6 nights in Sep 2024

8/10 Good

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The sea life
Stayed 5 nights in Sep 2024

6/10 Okay

George

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

L.

Stayed 4 nights in Aug 2024

8/10 Good

Yaniria

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Vanessa

Stayed 6 nights in Aug 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Alvaro Manuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time with my wife.
Stayed 3 nights in Sep 2024

8/10 Good

Khushboo

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Sep 2024

6/10 Okay

Kori Feldman

Travelled with partner
Expensive
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! So much to do and so many good dining options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee L, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Roann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the Atlantis. Staff were amazing. Amazing experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful! The view was spectacular! The waterpark, pools, and beach were well-maintained. Stunning landscaping. The waterpark was so much fun. We always felt safe. We would leave our belongings on the chairs by the pool when we went on the waterslides and never had an issue. We loved having food and drinks by the pool. Food is expensive but that is expected at this resort. The music was very loud at the pools. Other than that, We LOVED our stay and plan to come back.
Stayed 6 nights in Sep 2024

8/10 Good

Sara A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing. I just recommend obtaining drinks (non-alcoholic) off the resort. It's mainly soda options and they're super over priced.
Stayed 7 nights in Aug 2024

6/10 Okay

cassie

Very expensive for no reason
Stayed 4 nights in Sep 2024

10/10 Excellent

Varun

Stayed 4 nights in Aug 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atlantis is a fantastic hotel overall. The staff was friendly, and when we had a minor issue with our room, the receptionist promptly resolved it, which made our stay even better. The hotel offers a mix of high-end boutiques and convenient shops, perfect for grabbing a quick snack or any essentials you might need. The dining options are just as varied, with both luxury and casual choices available. We dined at Nobu and Fish, both exceptional restaurants, but Fish was my favorite—the food was absolutely amazing!
Stayed 5 nights in Sep 2024

2/10 Terrible

Yoandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had problems since I arrived because I reserved a king bed and they didn't have one. I spoke to the supervisor about the problem and he told me the same thing, that there wasn't one and that the next day they were going to change my room, which never happened. They never called me or solved the problem. I also paid for the food package that the hotel has and upon arrival they never explained or gave me the restaurants that were included and when I checked out I had to pay for a meal that was not included, but they wanted to charge me for two, which made my experience with the hotel very bad.
Stayed 4 nights in Aug 2024