Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Seasonal outdoor pool
Exterior
Iron/ironing board, free WiFi
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
The price is AU$119
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Trick Art Museum
    19 min walk
  • Nasu Rindo Lake
    2 min drive
  • Nasu Orgel Museum
    5 min drive
  • Fukushima (FKS)
    54 min drive

Room options

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Single Futons

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 1 Single Bed and 1 Double Sofa Bed

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Similar properties

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.1 km (1.3 mi) from Nasu Rindo Lake and 4.9 km (3.1 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Tenku no Mori, serves local and international cuisine and is open for breakfast and dinner. Enjoy the karaoke, seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of free train pick-up service. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 2 min drive
  • Nasu Safari Park - 9 min drive
  • Fujishiro Seiji Museum - 9 min drive
  • Nasu Highland Park - 16 min drive
  • Nasu Animal Kingdom - 18 min drive

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A train station pick-up shuttle and A train station drop-off shuttle are free. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 25 Nov 2024 start from AU$118.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 209 reviews" "
Rating 8 - Good. 87 out of 209 reviews" "
Rating 6 - Okay. 22 out of 209 reviews" "
Rating 4 - Poor. 7 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他のお客さんもファミリーがほとんどでしたので、気を使わずに過ごせました。
Stayed 1 night in Aug 2024

10/10 Excellent

KEIJI

Stayed 1 night in Jul 2024

10/10 Excellent

toshiharu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウエルカムドリンクが用意されていたのが良かったです。
Stayed 1 night in Jul 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
子供4人を連れて宿泊。那須近辺のホテルを探してて、ここが割と安かったので不安でしたが夜はラウンジでJAZZが聴け、お酒、ジュースが飲み放題。子供達が喜ぶお菓子やお酒のおつまみ(柿ピー他)もありのんびり家族とJAZZを聴きながらのんびりできました。 プールは写真の割に少し小さく感じたし、お風呂の温度は子供には少々熱めだった気がします。 とはいえ、値段以上の満足感でまたぜひ利用したいです。
Stayed 1 night in Aug 2024

8/10 Good

??

Travelled with family and small children
Liked: Amenities, property conditions & facilities
小さい子供に優しいホテル。朝食のブュッフェスタイル&料理もおいしかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

daigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアル後と言うこともあり館内は非常に綺麗。客室は以前のままと言った感じ。大浴場も良かったし全体的にはオススメ出来る
Stayed 1 night in Aug 2024

8/10 Good

kazumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子供たちと行く所です。 食事は、二日間おなじたったのが残念でした。 でもゆっくりとできて、良かったです
Stayed 2 nights in Jul 2024

10/10 Excellent

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

Ruri

Stayed 1 night in Jul 2024

6/10 Okay

Yuka

Travelled with family
Disliked: Staff & service
Would have been ideal if you are traveling with small children.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yoshimi

Stayed 1 night in Jul 2024

8/10 Good

YUKO

Liked: Amenities
食事が美味しい。お酒も種類豊富 館内案内や食事の順番待ちなどスマホで動く。
Stayed 1 night in Jul 2024

8/10 Good

SHINYA

Stayed 1 night in Jul 2024

8/10 Good

Takurou

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fiが繋がらなくてストレスでした
Stayed 1 night in Jul 2024

8/10 Good

??

Travelled with family
Disliked: Property conditions & facilities
お部屋は古さを感じさせる内装。 お風呂、ラウンジ、バイキング会場は綺麗。 バイキング種類豊富で美味しかったです。 総合的に大変満足。 また行きたいです。
Stayed 1 night in Jul 2024

10/10 Excellent

Hiroki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids pool and playgrounds are nice for children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoshiyuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティがフロント側に集約されてわかりやすく良かった、ただ髭剃りだけは大浴場にも常備されていれば言う事なしでした。
Stayed 1 night in Jul 2024

8/10 Good

RYOHZOH

Disliked: Room comfort
館内の照明の明るさ
7月22日から1泊しました。 ファミリーが多く、子連れには気遣い無く過ごせました。 ただ客層にファミリーが多いわりには館内全体の照明が暗く、風呂場は特に露天風呂は足場が良くないので子供や年配には危ないと感じました。
Stayed 1 night in Jul 2024

8/10 Good

Wataru

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

MASAMI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Stayed 1 night in Jul 2024

6/10 Okay

Erika

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
屋内外の遊び場やプールがあり朝食のバイキングも子供が好きなメニューが沢山あり子供達が楽しめるホテルなのが良かったです。ただ、客室の座布団がシミだらけなのとカーペットが特に汚く客室は落ち着きませんでした。
Stayed 1 night in Jul 2024

4/10 Poor

Takato

Travelled with partner
Disliked: Property conditions & facilities
ホームページの方がよく見せているようでした
Stayed 1 night in Jul 2024