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Altiplanico Puerto Natales

3.5 star property
Waterfront hotel with rooftop terrace and restaurant

Photo gallery for Altiplanico Puerto Natales

Interior entrance
Food court
Meeting facility
Double Room, 1 Double Bed
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$351
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Huerto Familiar 282, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    ‪1 min walk‬
  • Costanera
    ‪2 min drive‬
  • Cueva del Milodon
    ‪2 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪6 min drive‬

Room options

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, individually decorated, individually furnished, desk

Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room Standard

In-room safe, individually decorated, individually furnished, desk

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 2 Single Beds

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About the area

Puerto Natales

At Altiplanico Puerto Natales you'll be steps from Última Esperanza Fjord and 2 km (1.3 mi) from Costanera. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. .Places within a 30-minute walk of this 3.5-property class Natales hotel include Cueva del Milodon and Mirador Cerro Dorotea.

What's nearby

  • Costanera - 2 min drive
  • Cueva del Milodon - 2 min drive
  • Mirador Cerro Dorotea - 2 min drive
  • Puerto Natales Casino - 3 min drive
  • Plaza de Armas - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬4 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬3 min drive

About this property

Altiplanico Puerto Natales

Waterfront hotel with rooftop terrace and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Altiplanico Puerto Natales. Self parking is free.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Altiplanico Puerto Natales offers 22 accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Altiplanico Puerto Natales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Frequently asked questions

What is the cancellation policy at Altiplanico Puerto Natales?

Altiplanico Puerto Natales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altiplanico Puerto Natales?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Altiplanico Puerto Natales on 24 Feb 2025 start from AU$350.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altiplanico Puerto Natales?

Yep, Altiplanico Puerto Natales has a free self car park.

Is Altiplanico Puerto Natales family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Altiplanico Puerto Natales is a hit with families.

Is there a free airport shuttle available at Altiplanico Puerto Natales?

No, Altiplanico Puerto Natales does not offer an airport shuttle service.

Is there a bar or restaurant at Altiplanico Puerto Natales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Altiplanico Puerto Natales?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Altiplanico Puerto Natales?

No, pets and service animals are not allowed.

Altiplanico Puerto Natales Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 168 reviews
Rating 8 - Good. 39 out of 168 reviews
Rating 6 - Okay. 7 out of 168 reviews
Rating 4 - Poor. 3 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jihyae

Stayed 2 nights in Nov 2024

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Charles, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique, perfect for the location. Service and food were great.
Stayed 1 night in Oct 2024

8/10 Good

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! The rooms were fantastic and with such a great feel and view. Heated floors in bathroom were wonderful! Breakfast was excellent- only issue was that WiFi was not working in the rooms. But with such wonderful views we didn’t mind too much.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024

8/10 Good

Nova

Travelled with group
Liked: Cleanliness, staff & service
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Stayed 1 night in Dec 2023

10/10 Excellent

Eve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic and clean property. I particularly appreciated the heated tiles in the bathroom. Good tea selection as well. It would have been even nicer if the breakfast buffet was refilled more promptly but that's a nitpick. I'd recommend this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

10/10 Excellent

AnniePier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique in its construction and has great views of the sunset over the fjord. The staff was helpful in recommending restaurants and helping with booking taxi's. They were also extremely helpful in assisting me with an issue I had with my phone- completely unrelated to any job description I'm sure. The restaurant did struggle to honor our reservation on the first evening. We waited 40 minutes for a table.
Stayed 2 nights in Nov 2023

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool unique minimalistic yet functional interior design, room is big with excellent views, very cool architectural and eco-friendly style. Towel heaters!! Stood out among all the hotels I have ever been to all ever the world.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Great breakfast and pizza is superb. Very unique to allow all rooms to have a view
Stayed 1 night in Oct 2023

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Altiplanoco March 2023
Great Hotel, a couple of issues, most important the walls between the rooms are thin and you can hear your neighbors talking. Thankfully everyone was very nice and we had no loud neighbors. There is no wifi in the rooms. They explained it was not possible due to the construction of the hotel. They didn’t tell us we needed reset for dinner. It is a bit out of town and the cab ride is $7 each way. Taxis are easy to get and reliable. Overall we liked the hotel and really appreciated the service from the front desk staff.
Stayed 4 nights in Mar 2023

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The whole experience was horrible, room dirty, extremely hot, no tv, no internet, someone watched us taking a shower from outside when the window open, we left after the first night. Horrible experience
Stayed 3 nights in Mar 2023

10/10 Excellent

Marwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing Very welcoming
Stayed 1 night in Mar 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. Very unhappy with Expedia. Will never use it again and will recommend to other people not to use Expedia
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Fantastic hotel and amazing food
This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees, unique place.
Stayed 1 night in Jan 2023

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the view from the hotel is just magical, it’s like being in a place in my dreams. Food and presentation were fantastic. Staff are the nicest people; Ms Ari at the front desk was very helpful and so is Caroline and the their restaurant staff were the best people. Every single one of them.they made my experience a magical one! Thank you Altiplanico Hotel. I will surely go back with friends next time!! Highly recommended hotel!