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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 7 outdoor pools

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free pool cabanas, pool umbrellas
2 bars/lounges, 4 swim-up bars, 3 beach bars, poolside bar
On the beach, white sand, beach umbrellas, beach towels
Lobby
On the beach, white sand, beach umbrellas, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Parking included
  • Room service

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Kool Runnings Water Park
    ‪1 min walk‬
  • Percy's Riverside Retreat
    ‪5 min walk‬
  • Seven Mile Beach
    ‪6 min walk‬
  • Negril (NEG-Negril Aerodrome)
    ‪16 min walk‬

Room options

View all photos for Family Suite (Loft)

Family Suite (Loft)

Family Suite (Loft)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | View from room

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Royalton Negril, An Autograph Collection All-Inclusive Resort

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.7 out of 5, Good, (1002)
The price is AU$931
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Royalton Negril, An Autograph Collection All-Inclusive Resort

About the area

Negril

A luxury stay in Negril awaits you at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Within steps you'll find Jamaica Beaches and Seven Mile Beach within a 10-minute stroll. Highlights at this all-inclusive property include 9 restaurants, 7 outdoor swimming pools and a full-service spa. .A relaxing visit to Vassa Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Mahogany, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Negril property include Hedonism II and Negril Cliffs.

What's nearby

  • Kool Runnings Water Park - 1 min walk
  • Seven Mile Beach - 6 min walk
  • Bloody Bay - 9 min walk
  • Bloody Bay Beach - 14 min walk
  • Hedonism II - 16 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 85 min drive

Restaurants

  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Ackee - ‬1 min walk
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬4 min walk
  • ‪Zen - ‬14 min walk

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 7 outdoor pools
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness centre. There are 9 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars and 2 bars/lounges. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 9 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Vassa Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 3 beach bars
  • 4 swim-up bars
  • 9 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
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Azul Beach Gourmet All Inclusive Karisma
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Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
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Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
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Frequently asked questions

What is the cancellation policy at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has a free self car park. Onsite parking is limited.

Are there any beaches close to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a short 6-minute walk from Seven Mile Beach. Fun beach activities include snorkelling, scuba diving and parasailing.

Is there a spa on site at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Vassa Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a waterslide?

No, there is no waterslide at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma, but Kool Runnings Water Park is a short 1-minute walk away.

What luxury perks are available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 3 beach bars, 7 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Azul Beach Resort Negril, Gourmet All Inclusive by Karisma a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a hit with families.

Is there a free airport shuttle available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma does not offer an airport shuttle service.

Is there a bar or restaurant at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Relax with a coldie at the 3 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, pets are not allowed.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 118 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 7 nights in Oct 2024

2/10 Terrible

Lorena

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Larry

Travelled with partner
Disliked: Staff & service
Terrible food, been to riviera mya its way better food had a bad taste. Not much to choose from. Staff is very slow at serving Cancun is way better 2nd time to Jamaica. Probably will not go back.
Stayed 4 nights in Nov 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The food was really not great
Stayed 3 nights in Nov 2024

10/10 Excellent

Marda

Stayed 9 nights in Oct 2024

8/10 Good

Peter

Stayed 1 night in Nov 2024

4/10 Poor

Liann

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities
While the staff was friendly, the hotel itself is not a 5 star. The hotel was not accommodating with other family members reservations. The rooms were basic and had issues. The water pressure was horrible and we weren’t replenished of bath items that we used. The food was decent but the buffets were not organized for the amount of people they had - even. before being short staffed due to the storm from the hurricane. This was our first family vacation for an wedding, and none of us will go back to Azul.
Stayed 2 nights in Nov 2024

8/10 Good

Tracylynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
To much walking to dine. Pushy sales people to buy a resort package. Dont need that when I’m trying to relax. Too many cancelled shows. To long of a check in. That was horrible!
Stayed 6 nights in Oct 2024

8/10 Good

Samantha

Stayed 6 nights in Oct 2024

8/10 Good

ESTHER

Stayed 4 nights in Oct 2024

6/10 Okay

Kroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The spa was the best!
Stayed 2 nights in Oct 2024

6/10 Okay

Oshin

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Marat

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
My room wasn't available and I only after complaining trough expedia it got my room category available for me.
Stayed 2 nights in Oct 2024

4/10 Poor

Ruby

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
Limited food options, service slow, limited entertainment, resort needs updating
Stayed 3 nights in Oct 2024

8/10 Good

Hushandra

Stayed 2 nights in Oct 2024

4/10 Poor

omar

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazing! The property is beautiful the food is not good! How can't they have a traditional jerk chicken? The lack of energy and entertainment puts a damp on the experience
Stayed 5 nights in Oct 2024

6/10 Okay

Samira

Stayed 5 nights in Oct 2024

2/10 Terrible

Wayne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Wayne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
My stay was TERRIBLE. We got to the property at 3pm after a long drive and was looking forward to getting into our rooms to unwind. At checkin, we were told our rooms would be ready in 20 minutes, then 10 minute, didnt get our first room until 5:30, then our second until about 7pm. Our rooms were on the highest floor and there are no elevators on the property to help getting our baby and stroller to our rooms. Had to lift the stroller everytime going up and down. We requested a crib, when it finally came it was this huge monstrosity of of a thing that took up space in the room. We got rid of it!. Towels for the pool were hard to come by, you were lucky if you could get a towel everyday. Service workers were slow and lacking, they have a i dont care attitude. I orderd a pesto panini vegetable sandwich only to have them deliver a panini with no pesto and wilted dryed out lettuce. They staff consistently lied about promises they made to me. I would never go back to this property and would not recommend it to anyone on the planet 🙄 😒 😐
Stayed 4 nights in Oct 2024

2/10 Terrible

Terri

Travelled with group
Disliked: Amenities, property conditions & facilities
The place is not up to standards. The room was not clean and I spent an hour of MY vacation time sanitizing the place. The sheets had hair and stains in them. There were broken cabinets and the drinks in the refrigerator were warm. Food was not available all day. Drinks such as water, coffee and OJ were not served in a timely manner in the restaurants. Our room was switched in the middle of us getting ready for a wedding. The second room, also not clean. There were some great staff members who were very helpful. I understand we all have demanding jobs but the only reason I gave a 3 for staff was for the cleaning lady that came to clean before we moved and the omelet maker was very rude. I felt the manager treated the room incidents as if "we already know" and carried all with his day. The band was great, host in the mahogany cafe awesome, staff at the bars and on the beach delivered excellent service. Mr. Beats and my bell man(begins with a C) AMAZING!!! I think the whole place needs to be remodeled because it has great potential. It is so dead for a resort.
Stayed 3 nights in Oct 2024

6/10 Okay

Camille Stephanie

Travelled with family and small children
Liked: Cleanliness
The experience at this resort was average. Very limited food options. The type of customer service received depends on tipping. Beware of the resorts free massage/dinner package to introduce you to their Prestige services. The reps will pressure you. Otherwise, the beach was beautiful!
Stayed 4 nights in Oct 2024

2/10 Terrible

Oshin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Experience—Not Worth the Price! I recently stayed at this hotel, expecting a luxury experience given the outrageous price, but it was a complete disappointment
Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Liked: Staff & service, amenities, property conditions & facilities
Staff is great especially Anton , great house keeping ,great bartender Cedrick and Tina and Cheryl with the great massage .
Stayed 4 nights in Oct 2024

10/10 Excellent

Khedene

Stayed 6 nights in Sep 2024