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Tensing Pen Hotel

4.0 star property
Elegant beach hotel and outdoor pool

Photo gallery for Tensing Pen Hotel

Aerial view
Point of interest
Sundeck
Aerial view
Sundeck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
West End Road, P.O. Box 3013, Negril, Westmoreland
  • Negril Lighthouse
    ‪14 min walk‬
  • Negril Cliffs
    ‪2 min drive‬
  • Seven Mile Beach
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Hairdryer
  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View

Superior Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Hairdryer
Champagne service
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Negril

A luxury stay in Negril awaits you at Tensing Pen Hotel, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be 1.7 km (1 mi) from Negril Cliffs and 4.5 km (2.8 mi) from Seven Mile Beach. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. The restaurant, The Lodge, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class West End hotel include Negril Hills Golf Club and Blue Hole Mineral Springs.

What's nearby

  • Negril Lighthouse - 14 min walk - 1.2 km
  • Negril Cliffs - 2 min drive - 1.7 km
  • Time Square Mall - 6 min drive - 5.9 km
  • Seven Mile Beach - 11 min drive - 4.5 km
  • Negril Hills Golf Club - 12 min drive - 8.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 110 min drive

Restaurants

  • ‪Rick's Café - ‬3 min walk
  • ‪Sweet Spice Restaurant - ‬6 min drive
  • ‪Fries Unlimited - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Push Cart - ‬16 min walk

About this property

Tensing Pen Hotel

Elegant beach hotel and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at the luxury Tensing Pen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Negril hotel.

  • 25 guestrooms or units
  • 2 levels
  • Conference rooms
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Tensing Pen Hotel offers 25 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. This Negril hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lodge

Things to do

  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100.00 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (up to 12 years old)
  • Late check-in fee for check-in between noon and 8:00 PM
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Frequently asked questions

What is the cancellation policy at Tensing Pen Hotel?

Tensing Pen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Tensing Pen Hotel?

Yep, Tensing Pen Hotel has a free self car park.

Are there any beaches close to Tensing Pen Hotel?

The closest beach to Tensing Pen Hotel is Seven Mile Beach (5.4 km).

Is there a spa on site at Tensing Pen Hotel?

There's no onsite spa, but this property does offer services like body scrubs and facials, as well as Swedish massages.

Does Tensing Pen Hotel have a pool?

Tensing Pen Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Tensing Pen Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Tensing Pen Hotel is a hit with families.

Does Tensing Pen Hotel serve breakfast?

Yep, complimentary continental breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Tensing Pen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Tensing Pen Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tensing Pen Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tensing Pen Hotel?

No, pets are not allowed.

Tensing Pen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 177 out of 221 reviews
Rating 8 - Good. 35 out of 221 reviews
Rating 6 - Okay. 5 out of 221 reviews
Rating 4 - Poor. 4 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Allison

Liked: Staff & service
Goergous property grounds and staff. Incredible location. The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and resort
Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 4 nights in Sep 2024

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Retreat - Tensing Pen Hotel What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical. From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking. The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture. We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.
Stayed 5 nights in Aug 2024

10/10 Excellent

Howard, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet and unique. AC was cool and they cleaned up well after hurricane.
Stayed 3 nights in Jul 2024

10/10 Excellent

ALLEN T, SEAFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 7 nights in May 2024

10/10 Excellent

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, romantic, beautiful place. Staff were awesome! food delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience - Tensing Pen!
Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2023

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023

10/10 Excellent

Nadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

teresita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022

10/10 Excellent

CHANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much!
Stayed 3 nights in Dec 2020

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
us Time
The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time
Stayed 2 nights in Oct 2020

10/10 Excellent

Adrian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this place and I cant wait to be back in Jamaica to stay there
Stayed 1 night in Jul 2020

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Views
We typically stay on the beach when we visit Jamaica but I decided to try something new so we stayed West End side of Negril instead of 7 mile beach. It was my husband birthday celebration and we were NOT disappointed. We loved it!! The views were out of this world spectacular. The grounds were quiet and tranquil and full of trees and flowers. Our ocean view room was breathtaking. We watched the sunset from our balcony. We had trees surrounding our balcony so it felt like we were on a private island. Some additional details beds were super comfortable I personally hated the pillows because they were soft instead of firm. There was no TV in the room but we didn’t care. We wanted to relax. Bathroom was very spacious but water pressure not so great. My only complaint is against the food. I wasn’t impressed and to be fair my husband is a chef so my palette and standard is VERY high. I thought food was a bit overcooked for my personal taste. Otherwise staff was very friendly and helpful. I would definitely recommend staying here and we will definitely return. Bonus this location is walking distance to the famous Rick’s Cafe.
Ocean view from bridge
Outside shower
Front entrance
Day view from room
Stayed 3 nights in Sep 2020