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Fletcher Hotel-Restaurant Arnsberg-Sauerland

4.0 star property
Family-friendly hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fletcher Hotel-Restaurant Arnsberg-Sauerland

Superior Double Room | Terrace/patio
Lobby
Bar (on property)
Superior Double Room
Indoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Pool
The price is AU$85
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Zu Den Drei Baenken, Arnsberg, NW, 59757
  • Arnsberg Forest Nature Park
    1 min walk
  • Golf Club Sauerland
    9 min drive
  • Freizeitbad Nass Water Park
    10 min drive
  • Dortmund (DTM)
    30 min drive

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Single Beds

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Exterior

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Parking included
Free WiFi
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4.6 out of 5, Wonderful, (43)
The price is AU$164
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hotel & Restaurant Menge

About the area

Arnsberg

A family-friendly stay in Arnsberg awaits you at Fletcher Hotel-Restaurant Arnsberg-Sauerland. You'll be steps from Arnsberg Forest Nature Park and 3.2 km (2 mi) from Golf Club Sauerland. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and sports massages along with access to the sauna and hot tub. The restaurant, Restaurant Wintergarten, serves local cuisine and is open for breakfast, lunch and dinner. Hotelbar Laurenz is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers as well as access to mini golf. 2896 square feet (269 square metres) of event facilities include 11 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Arnsberg hotel include Freizeitbad Nass Water Park and Rothaar Mountains Nature Park.

What's nearby

  • Golf Club Sauerland - 9 min drive
  • Freizeitbad Nass Water Park - 10 min drive
  • Sauerland-Museum - 13 min drive
  • Wildwald Vosswinkel - 14 min drive
  • Sorpe Dam - 20 min drive

Getting around

  • Arnsberg Neheim-Huesten Station - 9 min drive
  • Dortmund (DTM) - 30 min drive

Restaurants

  • ā€ŖEiscafe Am Brunnen - ā€¬7 min drive
  • ā€ŖMengu-Buffet - ā€¬20 min walk
  • ā€ŖMcDonald's - ā€¬6 min drive
  • ā€ŖR-Cafe - ā€¬18 min walk
  • ā€ŖMr. T Arnsberg - ā€¬6 min drive

About this property

Fletcher Hotel-Restaurant Arnsberg-Sauerland

Family-friendly hotel with full-service spa and health club
Fletcher Hotel-Restaurant Arnsberg-Sauerland offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2896 square feet (269 square metres) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Fletcher Hotel-Restaurant Arnsberg-Sauerland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Arnsberg hotel.

  • 1 building
  • 163 guestrooms or units
  • 8 levels
  • 2896 sq ft of conference space
  • 269 sq. m of conference space
  • Built in 1979
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Fletcher Hotel-Restaurant Arnsberg-Sauerland offers 163 accommodations with complimentary bottles of water and a hairdryer. This accommodation offers separate sitting areas. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 3 per day)
  • Uncovered parking on site (EUR 3 per day; includes in/out privileges)
  • Uncovered extended parking on site (EUR 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 21 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelbar Laurenz
  • Restaurant Wintergarten

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,896 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 20 for children
  • Uncovered self-parking fee: EUR 3.00 per day (in/out privileges)
  • Uncovered extended parking fee: EUR 3.00 per day
  • Nearby parking fee: EUR 3.00 per day (29528 ft away)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dorint Arnsberg/Sauerland
Dorint Hotel & Sportresort Arnsberg/Sauerland
Dorint Hotel & Sportresort Arnsberg/Sauerland Arnsberg
Dorint Hotel Arnsberg/Sauerland
Dorint Hotel Sportresort
Dorint Hotel Sportresort Arnsberg/Sauerland
Dorint Sportresort Arnsberg/Sauerland
Dorint Sportresort Arnsberg/Sauerland Arnsberg
Hotel Arnsberg/Sauerland
Sportresort
Dorint Hotel Sportresort Arnsberg/Sauerland Arnsberg
Dorint Hotel Sportresort Arnsberg/Sauerland
Fletcher Hotel-Restaurant Arnsberg-Sauerland Hotel
Fletcher Hotel-Restaurant Arnsberg-Sauerland Arnsberg
Fletcher Hotel-Restaurant Arnsberg-Sauerland Hotel Arnsberg

Frequently asked questions

What is the cancellation policy at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Fletcher Hotel-Restaurant Arnsberg-Sauerland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Fletcher Hotel-Restaurant Arnsberg-Sauerland on 12 Jan 2025 start from AU$85.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Yep, Fletcher Hotel-Restaurant Arnsberg-Sauerland has an uncovered self car park with in/out privileges for EUR 3.00 per day. Uncovered extended parking costs EUR 3.00 per day. Onsite parking is limited.

Is there a spa on site at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Yep, there is an onsite spa at Fletcher Hotel-Restaurant Arnsberg-Sauerland. It has a hot tub and a sauna. You'll enjoy services like sports massages.

Does Fletcher Hotel-Restaurant Arnsberg-Sauerland have a pool?

Fletcher Hotel-Restaurant Arnsberg-Sauerland has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Fletcher Hotel-Restaurant Arnsberg-Sauerland features a full-service spa, a health club and an indoor pool.

Is Fletcher Hotel-Restaurant Arnsberg-Sauerland family-friendly?

You bet! With amenities such as children's meals, on-site mini golf and laundry facilities, it's no surprise that Fletcher Hotel-Restaurant Arnsberg-Sauerland is a hit with families.

Does Fletcher Hotel-Restaurant Arnsberg-Sauerland serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

No, Fletcher Hotel-Restaurant Arnsberg-Sauerland does not offer an airport shuttle service.

Is there a bar or restaurant at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

Furry friends are welcome at Fletcher Hotel-Restaurant Arnsberg-Sauerland, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Fletcher Hotel-Restaurant Arnsberg-Sauerland?

There is a golf course next to Fletcher Hotel-Restaurant Arnsberg-Sauerland.

Fletcher Hotel-Restaurant Arnsberg-Sauerland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 384 reviews" "
Rating 8 - Good. 189 out of 384 reviews" "
Rating 6 - Okay. 65 out of 384 reviews" "
Rating 4 - Poor. 27 out of 384 reviews" "
Rating 2 - Terrible. 6 out of 384 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
We were satisfied with our stay, no complaints
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great K=Breakfast...
A Rather aged hotel, my room reminded me of holidaying in a caravan due to the furniture used, TV couldnt get apps, a must in this day and age.... Very comfortable bed.. Breakfast is great, as are the staff, would stay again
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good but needs a make over
Hotel is good. Food is good. Staff are good. The Pool, Spa and Gym are great. Hotel is clean and well maintained. However, the decor is old - it feels like an 80s Time Warp! Well looked after, but old. Note to Dorint Management - you seriously need to invest in modern decor and furnishings! I didn't sleep too great - bed is hard and duvet and pillows not my preference. That being said, I wasn't unhappy and I would stay again.
Stayed 2 nights in Feb 2023

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The DoraVital is great. Great swimming and Sauna options
Stayed 1 night in Sep 2022

4/10 Poor

Robert

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Positive: Good views, away from city. Hotel reasonable standard. Staff generally friendly. Negative: Booked double room, but got single. Staff unwilling to change. They charge you extra for parking on check out, without prior warning and without even asking if you've parked in their car park! Can be noisy from distant autobahn
Stayed 3 nights in May 2022

8/10 Good

Waldemar

Stayed 3 nights in Mar 2022

6/10 Okay

edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not 4 stars
In cornoa-times have to make reservations for swimming pool. Understandable. No phone number to do this so have to walk to swimming pool to make reservations. Unware (nowhere to be found) that opening times pool are not as indicated on sunday. Largest problem however is that there is no aircodintioning in the hotel, so at 34 deg C it becomes pretty hot. Not worth 4 stars, would give it 2.5 or 3 stars. Some staff at the reception does not speak English (although advertised) which is not convenient if you want to have a emergency doctor. Breakfast was simple but good. There are no glasses or plates available besides the ones you get at your table, so if you change from lemonade to milk you have to use your same cup (Milk you have to ask for, not available at the buffet).
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
During the night 19th Nov. to 20th November 2019 there was a fire alarm resulting in immediate evacuation of all hotel guest who later spent more than 2 hours in front of the lobby waiting for safety clearance and loosing probably 3 hours of most needed sleep. I had booked for guest from abroad who had just landed and who were facing a tough business schedule the next day. According to the manager/Receiption all guests should be great full that the fire alarm proved to be still working and all guest should be happy that it may had saved their lives in a real incident. This has been probably one of the most ridiculous answers on behalf of a 4 Star hotel that I ever heard before. No apologies for the false alarm to any guest at all. I am not sure if this manger in charge has understood the basic principles of Hotel customer services at all ? And if he didn't then it can not be expected from anyone of his staff in the front office either. And the real reason seems to always linger at general management level as similar service problems were encountered during previous bookings. I just wasn't aware that the problem is rooted in a general lack of service oriented understanding that seems to goes all the way to the management top level of this hotel.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
ON THE WAY TO THE UK
We stayed at the Dorint on the way from Poland to the Uk. The hotel is a bit old fashioned (70s-80s decor) but in a lovely location in the forest, clean, friendly staff, and a great breakfast.
Stayed 1 night in Feb 2020

6/10 Okay

Clayton

Stayed 14 nights in Oct 2019

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showing signs of age..but thatā€™s not a problem.
Second time at this hotel. Starting to look dated but itā€™s like an old Mercedes! Dependable, works, may not have the fancy mod cons but it more than does the job. No hesitation to stay here & lovely part of Germany.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent place in the forest
Decent hotel in the middle of the forest. Walking to town takes its time. Sufficient parking. Reception could be a bit more helpful regarding spa availability and booking. Friendly staff, but the whole place is a bit dated.
Stayed 1 night in Jul 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and staff like always
Great value and in the middle of mother nature. There is a mini golf place in walking distance
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay at Dorint
The hotel is an older style resort in a forested area of Germany. It is advertised as a spa/sauna resort although there is extra cost of 15 euro to use the pool/sauna/spa. Overall the room was very clean and comfortable. parking was some distance down the hill from the hotel but wasn't too much of a problem. Breakfast was included
Stayed 1 night in May 2019

6/10 Okay

Amadeus David

Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Gary

Luxurious hotel
Excellent facility with extensive features, including a pool , hot tub and a full gym. The room was spacious and well appointed. There is no air-conditioning or ceiling fans, which can be a problem in unusually hot weather. We missed that event by 1 or 2 days. Pleasant staff and sumptuous breakfasts.
Stayed 4 nights in Aug 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks nice
I stayed here on a road trip back to the UK. Would have liked to stay longer as it's located in a nice old forest and the breakfast was very good.
Stayed 1 night in Aug 2018

6/10 Okay

oneoftheworld, CA

Liked: Staff & service
Disliked: Room comfort
Far from city center
OK hotel as long as you have a car to get around. Otherwise you need cabs or walk down a long hill. Rooms are non-smoking but balconies and decks are not; keep a window open (no a/c) and you smell cigarettes 24/7.
Stayed 4 nights in Jun 2018

6/10 Okay

Alek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Could have been better
So me and my buddy got 2 rooms and upon getting the rooms we checked out the both rooms to see how nice they were and they were nice but i found out one of the mini fridges didnt work and the other worked great and we had identical rooms so i went down to inform the front desk that it didnt work and they told me that the fridge was only ment to be decoration and not used and i asked then why is the other fridge in the other room im paying for work and they told me that they werent able to do anything and that i couldnt use their fridge either. So overall not bad but the manager was just overall unprofessional.
Stayed 2 nights in Jun 2018

10/10 Excellent

dvora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice area . Friendly stuff.food o.k

8/10 Good

Angela , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the middle of the forest.
We had a wonderful weekend at Dorint Hotel in August, visiting for a wedding. The view from the room was out to the forest, wonderful to wake up to. The breakfast was superb. The hotel facilities were great, we spent time in the swimming pool and sauna which were both quiet. The water in the pool was warm. Thank you to the staff who were helpful and very friendly. They let me know of the local festival taking place. Although I speak German, they helped me to order a taxi and printed off the bus time table. We would definitely come and stay again.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

8/10 Good

Jaehyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for restaurant and sauna